AI Buyer Insights:

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Michelin, an e2open customer evaluated Oracle Transportation Management

Foot Locker Europe
Location
Ir. D.S. Tuijnmanweg 3-5,
Vianen, 4131 PN,
Netherlands
Website
https://www.footlocker.eu/
Phone
31 347 323 300
Artw industry
Retail
Employee
Revenue

Foot Locker Europe Technographics

Foot Locker Europe Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Foot Locker Europe and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2000 Foot Locker Europe employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Foot Locker Europe has purchased the following applications: Zendesk Chat for Chatbots and Conversational AI in 2018, Intershop E-Commerce Platform for eCommerce in 2015, Zendesk Service for Customer Support in 2018 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Foot Locker Europe is running and its propensity to invest more and deepen its relationship with Zendesk , Intershop , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Foot Locker Europe revenues, which have grown to $320.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Foot Locker Europe intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Foot Locker Europe Tech Stack and Enterprise Applications

Foot Locker Europe AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2018 2018
In 2018 Foot Locker Europe deployed Zendesk Chat on its website in the Netherlands. Foot Locker Europe implemented Zendesk Chat, a Chatbots and Conversational AI solution, to provide web-based customer service and real-time visitor engagement for its e-commerce storefront. The deployment used an embedded website chat widget routing conversations into a centralized agent console, leveraging live chat sessions, automated routing, canned responses and session transcripts as standard Chatbots and Conversational AI capabilities. Operational configuration emphasized widget placement, pre-chat forms, session handoff policies and tying web visitor interactions to support agent workflows and knowledge base references to streamline online customer service.
Foot Locker Europe eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Intershop Legacy Intershop E-Commerce Platform eCommerce eCommerce n/a 2015 2015
In 2015, Foot Locker Europe implemented the Intershop E-Commerce Platform on its public website. The Intershop E-Commerce Platform serves as Foot Locker Europe's central eCommerce storefront, delivering catalog presentation, storefront merchandising and checkout workflows for its online retail operations. The implementation emphasized core eCommerce functional areas including product catalog and content management, promotion and pricing engines, customer account and order capture workflows, and commerce APIs to orchestrate front end experiences. Operational ownership is aligned to eCommerce, merchandising and marketing teams, with governance structured around centralized catalog control, promotion approval workflows and regular release cycles for storefront updates, supporting online merchandising, digital marketing execution and order management processes.
eCommerce eCommerce 2020 2020
eCommerce eCommerce 2020 2020
Foot Locker Europe CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Service Customer Support CRM n/a 2018 2018
In 2018, Foot Locker Europe implemented Zendesk Service for Customer Support. The implementation is embedded on the public ecommerce site, leveraging the Zendesk Service web widget to capture customer inquiries and channel them into a centralized ticketing queue. The deployment emphasizes ticket lifecycle management, agent routing and case categorization to support online shoppers. Operational scope covers customer service and e-commerce support functions across Foot Locker Europe, with configuration of agent roles, views, triggers and macros to manage order, product and returns related requests. Integration points are limited to the website embedding noted in public sources, and no other named backend integrations are specified. Governance focuses on standardizing support workflows and agent access within Zendesk Service, aligning web captured interactions to the Customer Support function.
Customer Support CRM 2020 2020
Customer Support CRM 2020 2020
Listing Management CRM 2020 2020
Marketing Analytics CRM 2018 2018
Tag Management CRM 2021 2021
Foot Locker Europe TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2018 2018
Governance, Risk and Compliance TRM 2018 2018
Foot Locker Europe IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2021 2021
Content Delivery Network IaaS 2020 2020
Foot Locker Europe CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2017 2017

IT Decision Makers and Key Stakeholders at Foot Locker Europe

First Name Last Name Title Function Department Email Phone
Case Coordinator - Customer service Manager Customer Service
VP, Omni Customer Experience VP Customer Service
Director Customer Connectivity Director Customer Service
Senior Director Global Technology Services - Enterprise Applications EMEA/APAC Director IT
Show All Contacts

Apps Being Evaluated by Foot Locker Europe Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Foot Locker Europe IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Foot Locker Europe digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Foot Locker Europe Technographics
Foot Locker Europe is a Retail organization based in Netherlands, with around 2000 employees and annual revenues of $320.0 million.
Foot Locker Europe operates a diverse technology stack with applications such as Zendesk Chat, Intershop E-Commerce Platform and Zendesk Service, covering areas like Chatbots and Conversational AI, eCommerce and Customer Support.
Foot Locker Europe has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Zendesk and Intershop.
Foot Locker Europe recently adopted applications including Adobe Launch in 2021, Fastly in 2021 and Salesforce Commerce Cloud in 2020, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Foot Locker Europe’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Foot Locker Europe’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Foot Locker Europe technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.