Forcepoint
10900-A Stonelake Blvd., Quarry Oaks 1, Ste. 350,
Austin, 78759, TX,
United States
Austin, 78759, TX,
United States
1 858-320-8000
Professional Services
Forcepoint Technographics
Forcepoint Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Forcepoint and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1800 Forcepoint employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Forcepoint has purchased the following applications: FIS GETPAID for AR Automation in 2008, Coveo Digital Workplaces EX for Employee Experience in 2016, SAP Concur Travel for Travel Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Forcepoint is running and its propensity to invest more and deepen its relationship with FIS Global , Infor , Workday or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Forcepoint revenues, which have grown to $400.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Forcepoint intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Forcepoint Tech Stack and Enterprise Applications
Forcepoint ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP | n/a | 2008 | 2008 |
In 2008, Forcepoint deployed FIS GETPAID as its AR Automation platform. FIS GETPAID is managed by Forcepoint’s Production Support team and is part of a consolidated application estate that also includes Softrax, Salesforce.com, and Equity Edge, supporting the company’s receivables and billing functions across corporate finance and revenue operations. The vendor is FIS Global and the application is treated as a core business application within ongoing production support coverage.
Operationally the FIS GETPAID implementation focuses on accounts receivable workflows common to AR Automation, including invoice generation, collections orchestration, credit and dispute handling, and cash application. The Production Support team maintains configuration, incident management, and operational runbooks for FIS GETPAID while coordinating data flows and record handoffs with Salesforce.com for customer and order information and with Softrax and Equity Edge as adjacent finance and equity systems within the support scope. Governance is centralized through the Production Support function, which provides first line application maintenance and cross-application coordination for accounting and revenue operations teams.
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ERP Financial | ERP |
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2010 | 2010 |
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ERP Financial | ERP |
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2024 | 2024 |
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Expense Management | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2020 | 2020 |
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Forcepoint HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Coveo | Legacy | Coveo Digital Workplaces EX | Employee Experience | HCM | n/a | 2016 | 2016 |
In 2016 Forcepoint implemented Coveo Digital Workplaces EX to centralize customer and employee knowledge and to support Employee Experience for customer service and internal self-service. The deployment focused on Forcepoint's Austin, Texas operations and established a unified knowledge layer used across external support and internal self-help channels.
Coveo Digital Workplaces EX consolidated disparate content into a search-driven information fabric, enabling self-service portals and agent-facing knowledge retrieval. Configuration work emphasized relevance tuning, query pipelines, and usage analytics to improve agent proficiency and search effectiveness, and the platform later incorporated Coveo Generative Answering to further accelerate case resolution.
Operational scope covered customer service teams and internal support functions in Austin, Texas, aligning Employee Experience with agent workflows and content management processes. Governance centered on knowledge curation, relevance feedback loops, and iterative tuning with the Coveo relationship originating in 2016 and expanding to include generative answering capabilities.
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Forcepoint ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2018 | 2018 |
In 2018, Forcepoint implemented SAP Concur Travel to centralize employee travel and expense processing. The deployment established SAP Concur Travel as the company Travel Management system supporting accounts payable and corporate travel workflows across multiple departments.
Configuration and operational focus included expense report submission and approval, enforcement of the company Travel and Business Expense Policy, verification and coding of invoices, and support for three way match between invoices, purchase orders, and goods receipts. Day to day functions documented during the rollout included reviewing and processing expense reports, entering transaction data into accounting systems, executing the weekly payment run process, and preparing and reconciling monthly accrual entries.
SAP Concur Travel operated in a technical and operational environment alongside the Sun System general ledger and the iOS procurement system, enabling ledger postings, accrual reconciliation, and procurement matching. Governance emphasized accounts payable controls, policy-driven expense review, documentation maintenance, and timely resolution of vendor and employee inquiries handled by AP and finance teams.
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Forcepoint AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Forcepoint Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Forcepoint Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Forcepoint CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2020 | 2020 |
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Account Based Marketing | CRM |
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2022 | 2022 |
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Account Based Marketing, Sales Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2015 | 2015 |
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Data Management Platform | CRM |
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2017 | 2017 |
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Data Management Platform | CRM |
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2018 | 2018 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2014 | 2014 |
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Tag Management | CRM |
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2016 | 2016 |
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Forcepoint ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2017 | 2017 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Forcepoint SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2018 | 2018 |
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Forcepoint TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2020 | 2020 |
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Forcepoint PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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Forcepoint IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Forcepoint CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Forcepoint
| First Name | Last Name | Title | Function | Department | Phone | |
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Chief Revenue Officer | CXO | Finance | |
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Vice President - North American Sales | VP | Sales | |
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Vice President Sales | VP | Sales | |
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Senior Director, Worldwide Operations | Director | Operations | |
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Senior Director, Global Sales Operations | Director | Sales | |
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Chief Executive Officer | CXO | Finance | |
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Chief of Staff and VP Global Sales Operations | CXO | Sales | |
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Chief Human Resources Officer | CXO | HR | |
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Director of Human Resources, Global Governments and Global Sales | Director | HR | |
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VP US Sales Data & Insider Threat | VP | Sales | |
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Senior Finance Manager | Manager | Finance | |
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Senior Finance Manager | Manager | Finance | |
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VP Controller | VP | Finance | |
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Chief Financial Officer | CXO | Finance | |
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Senior Finance Manager | Manager | Finance | |
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Chief Information Officer | CXO | IT | |
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AR Manager | Manager | Finance | |
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Finance Manager | Manager | Finance | |
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Senior Director, Head of Global Talent Acquisition | Director | HR | |
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Director, HR Business Partners and Talent Acquisition | Director | HR | |
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Chief Human Resources Officer | CXO | HR | |
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Director, Human Resources | Director | HR | |
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Apps Being Evaluated by Forcepoint Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Forcepoint IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Forcepoint digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Forcepoint Technographics
Forcepoint is a Professional Services organization based in United States,
with around 1800 employees and annual revenues of $400.0 million.
Forcepoint operates a diverse technology stack with applications such as
FIS GETPAID, Coveo Digital Workplaces EX and SAP Concur Travel,
covering areas like AR Automation, Employee Experience and Travel Management.
Forcepoint has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as FIS Global, Coveo and SAP.
Forcepoint recently adopted applications including
Workday Financial Management in 2024, 6sense Account Engagement Platform in 2022 and Drift AI Chatbot in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Forcepoint’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Forcepoint’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Forcepoint technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.