Forest Lawn Memorial-Parks & Mortuaries
1712 S Glendale Ave,
Glendale, 91205, CA,
United States
Glendale, 91205, CA,
United States
1 188-820-3131
Professional Services
Forest Lawn Memorial-Parks & Mortuaries Technographics
Forest Lawn Memorial-Parks & Mortuaries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Forest Lawn Memorial-Parks & Mortuaries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Forest Lawn Memorial-Parks & Mortuaries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Forest Lawn Memorial-Parks & Mortuaries has purchased the following applications: Workday Recruiting for Recruiting, Applicant Tracking System in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2018, Google Workspace (Formerly Google G-Suite) for Collaboration in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Forest Lawn Memorial-Parks & Mortuaries is running and its propensity to invest more and deepen its relationship with Workday , Salesforce , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Forest Lawn Memorial-Parks & Mortuaries revenues, which have grown to $65.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Forest Lawn Memorial-Parks & Mortuaries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Forest Lawn Memorial-Parks & Mortuaries Tech Stack and Enterprise Applications
Forest Lawn Memorial-Parks & Mortuaries HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Workday | Legacy | Workday Recruiting | Recruiting, Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, Forest Lawn Memorial-Parks & Mortuaries implemented Workday Recruiting, deploying Workday Recruiting as its Recruiting,Applicant Tracking System to centralize career site posting and candidate intake. The deployment positioned Workday Recruiting to support Talent Acquisition and recruiting workflows across the company, aligning the application name Workday Recruiting with the Recruiting,Applicant Tracking System category and the HR business function.
The implementation emphasized standard Workday Recruiting functional modules, including requisition management, job posting to the public careers site, candidate tracking and screening, and offer management. Configuration focused on career site integration and candidate application flows, with security roles and hiring manager access configured to reflect Talent Acquisition and HR responsibilities.
Workday Recruiting was used directly on Forest Lawn’s public careers site hosted on Workday, enabling job posting and applicant submission through the Workday-hosted career portal. Integrations described in scope are limited to the careers site presence, with operational ownership sitting in HR and Talent Acquisition for candidate lifecycle management.
Governance centered on recruiting workflows and approval routing, standardizing requisition approval and offer authorization processes within Workday Recruiting. Rollout and operational coverage targeted HR and hiring managers, and the narrative links Forest Lawn Memorial-Parks & Mortuaries to Workday Recruiting as the company level Recruiting,Applicant Tracking System supporting hiring processes.
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Forest Lawn Memorial-Parks & Mortuaries AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Forest Lawn Memorial-Parks & Mortuaries implemented Salesforce Chat, formerly Salesforce Live Agent, on its public website to enable real time web engagement and manage inbound visitor conversations. Salesforce Chat is deployed as a Chatbots and Conversational AI application and was provisioned as the primary web messaging channel to support customer service and visitor inquiry handling.
The deployment leveraged the Salesforce Chat web widget and standard agent console capabilities, with implemented functional modules including session routing, queue management, canned responses, and chat transcript logging. Operational coverage focused on website driven customer service workflows, routing live sessions to service agents and embedding chat interactions into existing agent workflows for documentation and follow up.
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Forest Lawn Memorial-Parks & Mortuaries Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Forest Lawn Memorial-Parks & Mortuaries implemented Google Workspace (Formerly Google G-Suite) as their primary Collaboration platform. The deployment targeted the organization of roughly 600 employees, consolidating corporate communications and document workflows under a cloud native collaboration suite.
Google Workspace (Formerly Google G-Suite) was configured to deliver core Collaboration capabilities including Gmail for enterprise email, Google Drive and Shared Drives for file storage, Google Docs Sheets and Slides for real time document collaboration, and Google Calendar for scheduling. Administrative capabilities were handled through the Google Admin console with group management and role based account provisioning to align access to departmental needs.
The public website references Google Workspace services for staff contact and email links, reflecting an operational linkage between external customer touchpoints and internal communication channels. Operational scope extended across corporate administrative teams and field sites responsible for service delivery, enabling centralized content sharing and calendar coordination between offices and local locations.
Governance was structured around centralized admin controls, secure account provisioning and device management, with configuration of organizational units and group policies to enforce access and collaboration rules. Ongoing operational processes emphasized email and document workflows, group collaboration practices, and administrator led policy enforcement using the Google Workspace administration toolkit.
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Collaboration | Collaboration |
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2020 | 2020 |
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Forest Lawn Memorial-Parks & Mortuaries Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2020 | 2020 |
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Digital Signing | Content Management |
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2022 | 2022 |
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Forest Lawn Memorial-Parks & Mortuaries eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2014 | 2014 |
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Forest Lawn Memorial-Parks & Mortuaries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Center | CRM |
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2018 | 2018 |
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Call Center | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Forest Lawn Memorial-Parks & Mortuaries ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Forest Lawn Memorial-Parks & Mortuaries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Archive as a Service (AaaS) | IaaS |
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2018 | 2018 |
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Archive as a Service (AaaS) | IaaS |
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2018 | 2018 |
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Backup as a Service (BaaS) | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at Forest Lawn Memorial-Parks & Mortuaries
| First Name | Last Name | Title | Function | Department | Phone | |
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Director Technology Services Operations | Director | IT | |
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Director Software Engineering and Design | Director | IT | |
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Jr. Data Analyst | Manager | IT | |
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Apps Being Evaluated by Forest Lawn Memorial-Parks & Mortuaries Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Forest Lawn Memorial-Parks & Mortuaries IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Forest Lawn Memorial-Parks & Mortuaries digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Forest Lawn Memorial-Parks & Mortuaries Technographics
Forest Lawn Memorial-Parks & Mortuaries is a Professional Services organization based in United States,
with around 600 employees and annual revenues of $65.0 million.
Forest Lawn Memorial-Parks & Mortuaries operates a diverse technology stack with applications such as
Workday Recruiting, Salesforce Chat (formerly Salesforce Live Agent) and Google Workspace (Formerly Google G-Suite),
covering areas like Recruiting, Applicant Tracking System, Chatbots and Conversational AI and Collaboration.
Forest Lawn Memorial-Parks & Mortuaries has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Workday, Salesforce and Google.
Forest Lawn Memorial-Parks & Mortuaries recently adopted applications including
DocuSign eSignature in 2022, Microsoft Clarity in 2022 and Atlassian Jira Service Desk in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Forest Lawn Memorial-Parks & Mortuaries’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Forest Lawn Memorial-Parks & Mortuaries’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Forest Lawn Memorial-Parks & Mortuaries technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.