Gurugram, 122001,
India
Fortis Healthcare Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Fortis Healthcare and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 13010 Fortis Healthcare employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Fortis Healthcare has purchased the following applications: IONOS Cloud for Application Hosting and Computing Services in 2012, Ameyo IVR System for Call Center in 2013, Microsoft 365 for Collaboration in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Fortis Healthcare is running and its propensity to invest more and deepen its relationship with IONOS , Microsoft , Amazon Web Services (AWS) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Fortis Healthcare revenues, which have grown to $748.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Fortis Healthcare intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| IONOS | Legacy | IONOS Cloud | Application Hosting and Computing Services | IaaS | n/a | 2012 | 2012 | ||
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Ameyo | Legacy | Ameyo IVR System | Call Center | CRM | n/a | 2013 | 2013 | In 2013 Fortis Healthcare implemented the Ameyo IVR System to centralize contact handling for its hospital network. The deployment focused on Call Center operations, targeting automation of patient access and booking workflows across inbound and outbound telephony interactions. The Ameyo IVR System was configured as a self-service IVRS to automate routine inbound and outbound requests, and included an AMEYO voice logger for comprehensive call tracking together with a missed call alert to capture unserved contacts. The implementation enabled cross-channel interactions using SMS and internet channels alongside phone-based booking, providing automated routing and callback triggers as part of unified contact handling. Deployment was integrated seamlessly with Fortis Healthcare's existing Private Branch Exchange PBX to preserve telephony architecture while adding IVR automation and voice logging. Ameyo helped Fortis improve operational efficiency and reduce client loss due to unavailability of resources, outcomes documented as part of the implementation. | |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2015 | 2015 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Core HR | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2015 | 2015 |
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Recruiting, Applicant Tracking System, Candidate Relationship Management | HCM |
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2021 | 2021 |
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ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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ERP Financial | ERP Financial Management |
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2020 | 2021 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Procurement | Procurement |
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2020 | 2021 |
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SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Supply Chain Management | SCM |
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2015 | 2015 |
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Supply Chain Management | SCM |
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2020 | 2021 |
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Physical Security
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Video Security Cameras | Physical Security |
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2013 | 2013 |
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Video Surveillance System | Physical Security |
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2013 | 2013 |
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