freee K.K.
Gotanda First Building 9th Floor 2-8-1, Nishigotanda Shinagawa-ku,
Tokyo, 141-0031,
Japan
Tokyo, 141-0031,
Japan
81 3 6630 3231
Professional Services
freee K.K. Technographics
freee K.K. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by freee K.K. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 656 freee K.K. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that freee K.K. has purchased the following applications: freeeHR for Core HR in 2017, Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Google Forms for Customer Experience in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems freee K.K. is running and its propensity to invest more and deepen its relationship with Freee KK , Google , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing freee K.K. revenues, which have grown to $116.9 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for freee K.K. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
freee K.K. Tech Stack and Enterprise Applications
freee K.K. HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freee KK | Legacy | freeeHR | Core HR | HCM | n/a | 2017 | 2017 |
In 2017, freee K.K. implemented freeeHR as its Core HR solution to centralize employee master data and automate HR and payroll processes in Japan. The implementation aligns with the product marketed locally as freee人事労務, released March 2017, and focuses on payroll and labor management capabilities for the company’s HR function.
freeeHR was configured to consolidate employee master records, execute payroll runs, handle statutory year end processing, and support labor management workflows. The deployment emphasized automation of routine tasks so that one person can perform daily payroll and HR operations for approximately 380 employees, while central records reduce manual reconciliation across HR processes.
Operational coverage included HR and payroll functions across freee K.K.’s Japan operations, with governance oriented around centralized data ownership and automated payroll workflows. Reported outcomes in the case study show year end adjustment processing time reduced from about one week to 24 hours, reflecting the implemented payroll and labor management functions within freeeHR.
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freee K.K. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, freee K.K. adopted Google Workspace (Formerly Google G-Suite) as its Collaboration platform. Google Workspace was provisioned to deliver enterprise email, calendaring, real time document collaboration, file storage, and meeting capabilities to support professional services workflows.
Implementation centered on Google Workspace core modules including Gmail, Calendar, Drive, Docs, Sheets, Slides, Meet, and the Admin console for user and device management. The Google Workspace Admin console was used to configure organizational units, account provisioning, and access controls to align collaboration policies with corporate governance. The corporate website references Google Workspace usage, indicating the platform is a visible component of freee K.K.
Operational scope emphasized corporate communication, project collaboration, and centralized document management across the organization. Governance relied on Admin console controls and organization unit configuration to manage access, user lifecycle, and device posture for Collaboration.
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freee K.K. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Forms | Customer Experience | CRM | n/a | 2019 | 2019 |
In 2019, freee K.K. embedded Google Forms on its website to support Customer Experience initiatives. The deployment placed Google Forms as a web-embedded data collection layer for direct customer interactions, providing public-facing inquiry capture and structured feedback collection tied to site touchpoints. Google Forms was implemented as a front-end mechanism within the corporate website to collect standardized responses and drive customer contact workflows.
Configuration emphasized form design, response validation rules, and routing logic to feed operational workflows for customer support and marketing. Functional use aligned with Customer Experience category patterns, including survey distribution, intake forms for product and service inquiries, and automated acknowledgement flows to customers. Governance centered on centralized form templates and content review processes to ensure consistent messaging across web pages, and the implementation focused on web-facing interaction points rather than internal back-office modules.
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Customer Support | CRM |
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2014 | 2014 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Data Management Platform | CRM |
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2022 | 2022 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2019 | 2019 |
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freee K.K. ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2021 | 2021 |
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freee K.K. PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2013 | 2013 |
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Transactional Email | PaaS |
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2014 | 2014 |
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freee K.K. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at freee K.K.
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by freee K.K. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from freee K.K. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the freee K.K. digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD freee K.K. Technographics
freee K.K. is a Professional Services organization based in Japan,
with around 656 employees and annual revenues of $116.9 million.
freee K.K. operates a diverse technology stack with applications such as
freeeHR, Google Workspace (Formerly Google G-Suite) and Google Forms,
covering areas like Core HR, Collaboration and Customer Experience.
freee K.K. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Freee KK and Google.
freee K.K. recently adopted applications including
GenieeDMP in 2022, Amazon S3 in 2022 and Amazon CloudFront in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of freee K.K.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates freee K.K.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete freee K.K. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.