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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Freeport Memorial Library Data, Technology Stack, and Enterprise Applications
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Innovative, a ProQuest Company Legacy Innovative Sierra ILS Library Management ERP Services and Operations n/a 2013 2013
In 2013, Freeport Memorial Library implemented Innovative Sierra ILS. The deployment established Innovative Sierra ILS as the core Library Management platform to centralize circulation, cataloging, patron records, and the public discovery layer across the library's operations. The implementation emphasized integrated catalog and circulation workflows to support frontline patron services and back office catalog maintenance. Configuration work focused on standard Sierra functional areas including bibliographic cataloging, item-level circulation, patron management, acquisitions and serials control, holds and request processing, and reporting. Automation of holds, due date calculations, and basic fines and billing workflows were configured consistent with Library Management operational patterns, alongside public access catalog indexing and patron account self-service. Module privileges were aligned to role based access for circulation staff, catalogers, and administrative users to enforce operational separation of duties. Rollout and governance prioritized staff training and procedural documentation, leveraging existing staff skills with Sierra, Microsoft Suite, and social media to accelerate adoption. Change control consisted of documented cataloging standards, circulation transaction procedures, and request fulfillment workflows, with operational ownership assigned to public services and technical services teams. Ongoing configuration and process ownership remained internal to the library’s operational groups.
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Tidio Legacy Tidio Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
GoTo (formerly LogMeIn) Legacy LogMeIn GoToMeeting Audio Video and Web Conferencing Collaboration n/a 2020 2020
Collaboration Collaboration 2018 2018
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Web Content Management Content Management 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
Content Delivery Network IaaS 2018 2018
IT Decision Makers and Key Stakeholders at Freeport Memorial Library
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Freeport Memorial Library Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Freeport Memorial Library Technographics

Freeport Memorial Library is a Professional Services organization based in United States, with around 50 employees and annual revenues of $4.0 million.

Freeport Memorial Library operates a diverse technology stack with applications such as Innovative Sierra ILS, Tidio Live Chat and LogMeIn GoToMeeting, covering areas like Library Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.

Freeport Memorial Library has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Innovative, a ProQuest Company, Tidio and GoTo (formerly LogMeIn).

Freeport Memorial Library recently adopted applications including Tidio Live Chat in 2020, LogMeIn GoToMeeting in 2020 and Google Workspace (Formerly Google G-Suite) in 2018, highlighting its ongoing modernization strategy.

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Our research team continuously updates Freeport Memorial Library’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

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