Freeport Memorial Library
144 West Merrick Road,
Freeport, 11520, NY,
United States
Freeport, 11520, NY,
United States
1 516-379-3274
Professional Services
Freeport Memorial Library Technographics
Freeport Memorial Library Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Freeport Memorial Library and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 Freeport Memorial Library employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Freeport Memorial Library has purchased the following applications: Innovative Sierra ILS for Library Management in 2013, Tidio Live Chat for Chatbots and Conversational AI in 2020, LogMeIn GoToMeeting for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Freeport Memorial Library is running and its propensity to invest more and deepen its relationship with Innovative, a ProQuest Company , Tidio , GoTo (formerly LogMeIn) or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Freeport Memorial Library revenues, which have grown to $4.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Freeport Memorial Library intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Freeport Memorial Library Tech Stack and Enterprise Applications
Freeport Memorial Library ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Innovative, a ProQuest Company | Legacy | Innovative Sierra ILS | Library Management | ERP Services and Operations | n/a | 2013 | 2013 |
In 2013, Freeport Memorial Library implemented Innovative Sierra ILS. The deployment established Innovative Sierra ILS as the core Library Management platform to centralize circulation, cataloging, patron records, and the public discovery layer across the library's operations. The implementation emphasized integrated catalog and circulation workflows to support frontline patron services and back office catalog maintenance.
Configuration work focused on standard Sierra functional areas including bibliographic cataloging, item-level circulation, patron management, acquisitions and serials control, holds and request processing, and reporting. Automation of holds, due date calculations, and basic fines and billing workflows were configured consistent with Library Management operational patterns, alongside public access catalog indexing and patron account self-service. Module privileges were aligned to role based access for circulation staff, catalogers, and administrative users to enforce operational separation of duties.
Rollout and governance prioritized staff training and procedural documentation, leveraging existing staff skills with Sierra, Microsoft Suite, and social media to accelerate adoption. Change control consisted of documented cataloging standards, circulation transaction procedures, and request fulfillment workflows, with operational ownership assigned to public services and technical services teams. Ongoing configuration and process ownership remained internal to the library’s operational groups.
|
Freeport Memorial Library AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tidio | Legacy | Tidio Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, Freeport Memorial Library implemented Tidio Live Chat on its public website. Tidio Live Chat operates as a Chatbots and Conversational AI solution providing an embedded chat widget for visitor messaging and automated response flows. The deployment surfaces on the library site to handle patron inquiries and routine FAQ interactions.
The implementation uses the Tidio Live Chat widget embedded in the site frontend, delivering automated chat workflows and a live operator interface for staff to answer realtime messages. Operational ownership and day to day handling are maintained by library staff and web administration, with configuration focused on automated replies, offline message capture, and routing common patron questions to circulation and reference functions. Governance centers on chatbot content management and staffing schedules to align live coverage with library hours.
|
Freeport Memorial Library Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| GoTo (formerly LogMeIn) | Legacy | LogMeIn GoToMeeting | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Freeport Memorial Library implemented LogMeIn GoToMeeting as its cloud-hosted platform for Audio Video and Web Conferencing. The deployment centers on embedding LogMeIn GoToMeeting meeting links and join flows on the library website, enabling public-facing virtual programs and internal staff collaboration from a single SaaS instance. Freeport Memorial Library LogMeIn GoToMeeting supports standard conferencing capabilities, including multi-party audio and video, screen sharing, meeting host controls, and session recording, consistent with Audio Video and Web Conferencing functionality.
Operational scope focuses on library departments that run public programming, reference services, and administrative staff meetings, with staff responsible for scheduling sessions and publishing access links on the public site. Governance and workflow adjustments emphasized straightforward account-based host permissions and meeting moderation practices, with website integration used to surface session schedules and join links to patrons. The implementation narrative positions LogMeIn GoToMeeting as the primary Audio Video and Web Conferencing tool for Freeport Memorial Library, aligned to public engagement and internal collaboration use cases.
|
|
|
|
|
Collaboration | Collaboration |
|
2018 | 2018 |
|
Freeport Memorial Library Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Web Content Management | Content Management |
|
2018 | 2018 |
|
Freeport Memorial Library IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2018 | 2018 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2018 | 2018 |
|
IT Decision Makers and Key Stakeholders at Freeport Memorial Library
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Freeport Memorial Library Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Freeport Memorial Library IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Freeport Memorial Library digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Freeport Memorial Library Technographics
Freeport Memorial Library is a Professional Services organization based in United States,
with around 50 employees and annual revenues of $4.0 million.
Freeport Memorial Library operates a diverse technology stack with applications such as
Innovative Sierra ILS, Tidio Live Chat and LogMeIn GoToMeeting,
covering areas like Library Management, Chatbots and Conversational AI and Audio Video and Web Conferencing.
Freeport Memorial Library has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Innovative, a ProQuest Company, Tidio and GoTo (formerly LogMeIn).
Freeport Memorial Library recently adopted applications including
Tidio Live Chat in 2020, LogMeIn GoToMeeting in 2020 and Google Workspace (Formerly Google G-Suite) in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Freeport Memorial Library’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Freeport Memorial Library’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Freeport Memorial Library technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.