French Gerleman
2023 Westport Center Drive,
Saint Louis, 63146, MO,
United States
Saint Louis, 63146, MO,
United States
1 800-707-3122
Distribution
French Gerleman Technographics
French Gerleman Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by French Gerleman and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 320 French Gerleman employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that French Gerleman has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2020, Microsoft 365 for Collaboration in 2017, Unilog for eCommerce in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems French Gerleman is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Microsoft , Unilog or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing French Gerleman revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for French Gerleman intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
French Gerleman Tech Stack and Enterprise Applications
French Gerleman AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020 French Gerleman implemented LiveChat, deploying LiveChat as a conversational interface embedded on their website under the Chatbots and Conversational AI category. The deployment delivers a real time chat widget on frenchgerleman.com to handle inbound customer inquiries and to support online lead capture. The implementation aligned the application with customer service and sales touchpoints, routing visitors into an agent console for synchronous messaging. LiveChat functions as the primary web channel for immediate customer engagement and session based interaction tracking.
Configuration follows common Chatbots and Conversational AI patterns, including a browser based agent console, configurable canned responses, visitor monitoring, and chat transcript capture to enable structured conversation workflows and agent handoffs. Operational coverage is centered on the public facing website and impacts business functions in customer service and sales, with governance oriented around conversation routing rules, role based agent access, and transcript retention policies. The LiveChat application supports synchronous messaging workflows and archived chat records to inform support processes and sales follow up.
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French Gerleman Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, French Gerleman implemented Microsoft 365 as its Collaboration platform. Public references on the French Gerleman website indicate Microsoft 365 is actively used by the organization and visible in site assets.
The Microsoft 365 implementation includes core Collaboration modules such as Exchange Online for email, SharePoint Online for document management and intranet, OneDrive for Business for file sync, Microsoft Teams for real time communication, and Office client applications for productivity. These components provide standard Collaboration capabilities including email, document collaboration, team chat, and meetings.
Operational scope covers French Gerleman’s approximately 320 employees in its United States distribution business, supporting sales, warehouse operations, procurement coordination, and customer facing functions. Identity and access are managed through Microsoft identity services, enabling centralized tenant level administration, user provisioning, and role based access to Collaboration resources, supporting both desktop and cloud first workflows for document lifecycle and team collaboration.
Governance follows common Collaboration controls with tenant level administration, centralized policy configuration, and content access controls for information protection and retention. The presence of Microsoft 365 references on the public site indicates the tenant is used for internal productivity services and is surfaced to external properties, confirming French Gerleman Microsoft 365 Collaboration usage beyond isolated internal endpoints.
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French Gerleman eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Unilog | Legacy | Unilog | eCommerce | eCommerce | n/a | 2017 | 2017 |
In 2017, French Gerleman implemented Unilog as its eCommerce platform on the corporate website. The deployment uses Unilog to provide web storefront capabilities for the distributor, centralizing product presentation and online ordering under the eCommerce application.
The Unilog implementation focuses on standard eCommerce functional modules including catalog and product information management, site search and merchandising, pricing and customer-specific catalogs, and shopping cart and checkout workflows. Configuration work emphasized catalog taxonomy and product detail pages consistent with distribution use cases, and Unilog was used to instrument catalog-driven commerce and content management for product pages.
Operational coverage centers on the company website serving French Gerleman distributorship operations in the United States, supporting merchandising, sales order capture, and customer self-service workflows. Governance was organized around eCommerce and merchandising ownership, with Unilog serving as the primary platform for online product data and ordering processes.
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French Gerleman CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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French Gerleman ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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IT Service Management | ITSM |
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2020 | 2020 |
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French Gerleman IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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French Gerleman CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
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|
Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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IT Decision Makers and Key Stakeholders at French Gerleman
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by French Gerleman Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from French Gerleman IT executives and key decision makers. This section highlights French Gerleman's latest recorded technology evaluations, including Infor Contract Management for Contract Lifecycle Management on 2026-07-29. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the French Gerleman digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-07-29 | French Gerleman | Evaluated | Infor | Infor Contract Management | Contract Lifecycle Management | Content Management |
FAQ - APPS RUN THE WORLD French Gerleman Technographics
French Gerleman is a Distribution organization based in United States,
with around 320 employees and annual revenues of $60.0 million.
French Gerleman operates a diverse technology stack with applications such as
LiveChat, Microsoft 365 and Unilog,
covering areas like Chatbots and Conversational AI, Collaboration and eCommerce.
French Gerleman has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as LiveChat, Inc., Microsoft and Unilog.
French Gerleman recently adopted applications including
Cloudflare CDN in 2022, Google Cloud Platform (GCP) in 2021 and LiveChat in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of French Gerleman’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates French Gerleman’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete French Gerleman technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.