Tweed Shire Council
10-14 Tumbulgum Road,
Murwillumbah, 2484, NSW,
Australia
Murwillumbah, 2484, NSW,
Australia
61 2 6670-2400
Leisure and Hospitality
Tweed Shire Council Technographics
Tweed Shire Council Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Tweed Shire Council and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 765 Tweed Shire Council employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Tweed Shire Council has purchased the following applications: ELMO Learning Management for Learning and Development in 2020, TechnologyOne OneCouncil SaaS ERP for Government ERP in 2022, Granicus OpenCities for Content Management in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Tweed Shire Council is running and its propensity to invest more and deepen its relationship with ELMO Software , Enfinit Software TimeFiler , TechnologyOne or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Tweed Shire Council revenues, which have grown to $243.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Tweed Shire Council intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Tweed Shire Council Tech Stack and Enterprise Applications
Tweed Shire Council HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ELMO Software | Legacy | ELMO Learning Management | Learning and Development | HCM | n/a | 2020 | 2020 |
In 2020, Tweed Shire Council deployed ELMO Learning Management to centralize staff training and surface learning resources via their public-facing portal, accessible at https://tsclearning.elmotalent.com.au/. The implementation covers the council workforce of approximately 765 employees and is provisioned as an ELMO Learning Management instance linked from the council website to support employee self-service learning.
ELMO Learning Management is configured to provide core Learning and Development capabilities including a course catalog, compliance training workflows, onboarding programs, assessments, certification management, automated enrolments, and reporting dashboards. Configurations emphasize role based access and manager dashboards to support assignment of mandatory training and visibility into learner progress.
Operational coverage is centered on HR and L&D functions and extends across council departments to standardize training, onboarding, and regulatory compliance activities. Governance is managed through centralized learning administration within the council, with defined workflows for course assignment, manager approvals, and certification tracking, while the system is delivered via the ELMO Learning Management portal integrated on the council website.
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Time and Attendance | HCM |
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2017 | 2017 |
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Tweed Shire Council ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| TechnologyOne | Legacy | TechnologyOne OneCouncil SaaS ERP | Government ERP | ERP Services and Operations | n/a | 2022 | 2023 |
In 2022, Tweed Shire Council implemented TechnologyOne OneCouncil SaaS ERP as a council-wide initiative to consolidate business applications onto a single platform. The program is positioned in the Government ERP category and focuses on delivering continuous access, improved mobility and a unified operational platform for municipal services.
The deployment of TechnologyOne OneCouncil SaaS ERP centered on core enterprise resource management capabilities typical for local government, including financial management, asset and property management, procurement and revenue and rating workflows, with an emphasis on mobile access and an improved user experience. Configuration work emphasized a single data model and centralized process automation to reduce manual reconciliation across finance and asset registers, consistent with Government ERP functional expectations.
Operational coverage extended across all council departments and service areas within Tweed Shire Council, consolidating disparate business applications into one integrated system of record. No external integration partners are named in published notes, and the implementation narrative stresses unified platform governance rather than enumerating specific third party interfaces.
Governance and rollout were formalized with an ERP Release 1 Baseline Implementation Project Plan finalized in October, and the program was branded Yabbru following staff engagement to select the name. Stated outcomes for the TechnologyOne OneCouncil SaaS ERP implementation include major business transformation, 24/7 access, better mobility capability, a much improved user experience, better community outcomes and reduced cybersecurity and other risks.
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Tweed Shire Council Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Granicus | Legacy | Granicus OpenCities | Content Management | Content Management | n/a | 2023 | 2023 |
In 2023 Tweed Shire Council deployed Granicus OpenCities as the municipal Content Management platform powering its public website. The deployment positions Granicus OpenCities as the primary system for web content delivery and citizen-facing digital services for the council.
The Granicus OpenCities implementation focuses on web content authoring, templating, structured content publishing workflows, and accessibility compliance, consistent with Content Management capabilities. Configuration emphasizes role-based editorial controls and approval workflows to support distributed content owners across communications, community services, planning, and tourism functions. The platform is used to manage news, event listings, service pages, and form-driven interactions, with responsive site templates to ensure consistent presentation across devices.
The solution is hosted as the council website content layer and is integrated into the public web estate, with content routing and site search managed by the Granicus OpenCities application. The implementation is positioned to exchange content and services with back-office systems, and typical integration touchpoints include CRM, records management, and GIS for service delivery and location-aware content, although specific third-party connections are not detailed in the source.
Content governance for Granicus OpenCities at Tweed Shire Council includes editorial roles, publishing schedules, and versioning controls to standardize web publishing across departments. Rollout and operational coverage center on centralizing web content management on the council site, enabling departmental content owners to publish through governed workflows while maintaining council-wide consistency.
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Tweed Shire Council CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2023 | 2023 |
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Tag Management | CRM |
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2023 | 2023 |
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Tweed Shire Council ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2023 | 2023 |
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Tweed Shire Council PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Tweed Shire Council
| First Name | Last Name | Title | Function | Department | Phone | |
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People and Culture Manager | Manager | HR | |
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Human Resources Administrative Officer | Manager | HR | |
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People and Culture Business Partner | Director | HR | |
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Coordinator Information Technology and Corporate Applications | Non Manager | IT | |
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Director Corporate Services | Director | Operations | |
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Apps Being Evaluated by Tweed Shire Council Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Tweed Shire Council IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Tweed Shire Council digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Tweed Shire Council Technographics
Tweed Shire Council is a Leisure and Hospitality organization based in Australia,
with around 765 employees and annual revenues of $243.0 million.
Tweed Shire Council operates a diverse technology stack with applications such as
ELMO Learning Management, TechnologyOne OneCouncil SaaS ERP and Granicus OpenCities,
covering areas like Learning and Development, Government ERP and Content Management.
Tweed Shire Council has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as ELMO Software, TechnologyOne and Granicus.
Tweed Shire Council recently adopted applications including
Granicus OpenCities in 2023, Hotjar in 2023 and Google Tag Manager in 2023,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Tweed Shire Council’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Tweed Shire Council’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Tweed Shire Council technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.