AI Buyer Insights:

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Fti Touristik Tech Stack and Enterprise Applications

Fti Touristik AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
iAdvize Legacy iAdvize Conversational Platform Chatbots and Conversational AI AI-Powered Application n/a 2017 2017
In 2017, Fti Touristik implemented iAdvize Conversational Platform on its website. The implementation uses iAdvize Conversational Platform as a Chatbots and Conversational AI solution to support online customer engagement and booking support for the leisure and hospitality business. The deployment positions web-based conversational interactions as a front-line channel for customer service and pre-booking queries. Configuration included a website-embedded conversational widget, automated messaging flows, proactive visitor invitations, and escalation paths to human agents within the customer service workflow, reflecting standard Chatbots and Conversational AI functional modules. The setup surfaced conversation context and routing metadata to service agents, enabling blended bot plus human handling and conversational analytics for online support operations. Governance was aligned with web customer service and reservations workflows, with rollout concentrated on site-level booking journeys and customer touchpoints.
Fti Touristik CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Experience Cloud Customer Experience CRM n/a 2022 2022
In 2022, Fti Touristik deployed Adobe Experience Cloud on its website. The Adobe Experience Cloud deployment supports Fti Touristik's Customer Experience initiatives by centralizing web content management, digital experience personalization, analytics instrumentation, and marketing orchestration to drive customer engagement across the public site. The implementation uses Adobe Experience Cloud as a cloud-based application suite that enables content teams to author and publish experiences and marketing teams to configure campaigns and personalization rules. The configuration reflects Customer Experience functional modules including content management, behavioral analytics, personalization engines, and campaign management. Operational coverage is focused on the corporate website and the digital marketing function, with governance structured around editorial workflows, content approval, and campaign configuration processes. The technical architecture includes site-level experience delivery and web instrumentation to capture behavioral data and serve targeted content during user sessions. Operational ownership centers on marketing and content teams for ongoing experience management and personalization governance. The narrative concentrates on the on-site Adobe Experience Cloud implementation and its role in Fti Touristik Customer Experience and website operations.
Data Management Platform CRM 2020 2020
Marketing Analytics CRM 2022 2022
Marketing Analytics CRM 2012 2012
Marketing Analytics CRM 2020 2020
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
Marketing Automation CRM 2016 2016
Tag Management CRM 2020 2020
Fti Touristik TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Usercentrics Legacy Usercentrics Consent Management Platform (CMP) Governance, Risk and Compliance TRM n/a 2021 2021
In 2021, Fti Touristik implemented Usercentrics Consent Management Platform (CMP) on its public website. The deployment is categorized under Governance, Risk and Compliance and centralizes cookie consent orchestration and audit-ready consent capture across the site. Usercentrics Consent Management Platform (CMP) was configured to present granular preference controls, record explicit consent decisions, and persist consent logs for regulatory review. The implementation included client-side script blocking and a preference center to manage consent categories for marketing, analytics, and necessary functions. Operational coverage focuses on Fti Touristik’s public web estate in Germany and ties consent state into marketing, legal, and IT workflows for governance. The CMP was integrated with front-end tag loading and consent APIs to gate third-party scripts and to provide a single source of truth for consent status within internal compliance processes. Governance workstream changes included centralized consent policy enforcement, consent lifecycle handling, and retention of consent records for auditability. The narrative links Fti Touristik, Usercentrics Consent Management Platform (CMP), Governance, Risk and Compliance, and the affected business functions of marketing, legal, and IT.
Fti Touristik PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Apps Development PaaS 2023 2023
Transactional Email PaaS 2016 2016
Fti Touristik IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2018 2018
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2006 2006
Content Delivery Network IaaS 2022 2022
Fti Touristik CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2020 2020

IT Decision Makers and Key Stakeholders at Fti Touristik

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Fti Touristik Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Fti Touristik IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Fti Touristik digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Fti Touristik Technographics
Fti Touristik is a Leisure and Hospitality organization based in Germany, with around 11000 employees and annual revenues of $3.00 billion.
Fti Touristik operates a diverse technology stack with applications such as iAdvize Conversational Platform, Adobe Experience Cloud and Usercentrics Consent Management Platform (CMP), covering areas like Chatbots and Conversational AI, Customer Experience and Governance, Risk and Compliance.
Fti Touristik has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as iAdvize, Adobe Systems and Usercentrics.
Fti Touristik recently adopted applications including Bubble Platform in 2023, Adobe Experience Cloud in 2022 and Microsoft Clarity in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Fti Touristik’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Fti Touristik’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Fti Touristik technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.