Irving, 75062, TX,
United States
Gainwell Technologies Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Gainwell Technologies and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11000 Gainwell Technologies employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gainwell Technologies has purchased the following applications: Userpilot for Digital Adoption in 2023, Kore.ai for Chatbots and Conversational AI in 2021, Zoho Site24x7 for Application Performance Management in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gainwell Technologies is running and its propensity to invest more and deepen its relationship with Userpilot , Cornerstone OnDemand , Kore.ai or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gainwell Technologies revenues, which have grown to $2.10 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gainwell Technologies intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Userpilot | Legacy | Userpilot | Digital Adoption | HCM | n/a | 2023 | 2023 |
In 2023, Gainwell Technologies implemented Userpilot on their public website, deploying the Userpilot application as a Digital Adoption solution to instrument web-based user onboarding and customer engagement. The deployment is explicitly focused on the company website and customer-facing web applications, connecting the Gainwell brand experience to in-product guidance workflows.
Configuration emphasized Digital Adoption capabilities available in Userpilot, including product tours, contextual tooltips, onboarding checklists, user segmentation, and in-product flow triggers, each provisioned through the Userpilot console to control experience delivery. The implementation uses Userpilot to author and schedule guided flows and to capture behavioral signals for adoption analysis within the product interface.
Operational scope covers product, marketing, and customer success use cases for web onboarding and feature adoption, with content and audience targeting managed in the Userpilot interface. Governance and rollout were executed via staged content deployments and targeted segmentation in the Userpilot console, enabling iterative updates to guidance content without server-side code changes.
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Skills Intelligence | HCM |
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2022 | 2022 |
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Skills Intelligence | HCM |
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2022 | 2022 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Kore.ai | Legacy | Kore.ai | Chatbots and Conversational AI | AI-Powered Application | n/a | 2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Site24x7 | Application Performance Management | ITSM | n/a | 2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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