GAIT Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by GAIT and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 59 GAIT employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GAIT has purchased the following applications: GoDaddy for Application Hosting and Computing Services in 2022, Microsoft 365 for Collaboration in 2022, TechMatrix FastHelp5 for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GAIT is running and its propensity to invest more and deepen its relationship with GoDaddy , Amazon Web Services (AWS) , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GAIT revenues, which have grown to $6.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GAIT intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| GoDaddy | Legacy | GoDaddy | Application Hosting and Computing Services | IaaS | n/a | 2022 | 2022 | ||
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Cloud Storage | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 | ||
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2023 | 2023 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2022 | 2022 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| TechMatrix Corporation | Legacy | TechMatrix FastHelp5 | CRM | CRM | n/a | 2018 | 2018 | In 2018, Gait implemented TechMatrix FastHelp5 to replatform its contact center technology stack for the Japan operation. The deployment positioned TechMatrix FastHelp5 within the CRM category and was driven by objectives to improve security, operability, and migration ease for contact center workflows. The implementation configured core CRM capabilities typical for contact center operations, including centralized contact records, interaction logging, and operator console functionality within TechMatrix FastHelp5. Data import and migration utilities were used during the cutover to consolidate customer and interaction history into the new application. Operational scope focused on Gait's contact center in Japan, with the implementation tied to telephony and contact center operations to unify customer interactions and operator workflows. The project followed a system replatform approach and executed a cutover to the new environment in October 2018. The go live occurred in October 2018, and the client cited smooth data migration and faster operator adoption as key outcomes following the cutover. The implementation emphasized improved operability and security for contact center business functions, and TechMatrix FastHelp5 was documented as the primary CRM application supporting those changes. | |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Tag Management | CRM |
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2016 | 2016 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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Identity and Access Management (IAM) | CyberSecurity |
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2023 | 2023 |
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