Galeries Lafayette
40 boulevard Haussmann,
Paris, 75009,
France
Paris, 75009,
France
33 1 42 82 34 56
Retail
Galeries Lafayette Technographics
Galeries Lafayette Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Galeries Lafayette and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 8500 Galeries Lafayette employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Galeries Lafayette has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, LumApps for Employee Experience in 2019, Oracle NetSuite Retail Anywhere for Retail Management in 2007 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Galeries Lafayette is running and its propensity to invest more and deepen its relationship with SAP , LumApps , 360Learning or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Galeries Lafayette revenues, which have grown to $4.92 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Galeries Lafayette intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Galeries Lafayette Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2015 |
In 2015, Galeries Lafayette implemented SAP ERP ECC 6.0 as an ERP Financial platform to unify purchasing and financial workflows across its retail organization. The program prioritized ultra rapid deployment across all group stores and complete coverage of diverse purchasing typologies spanning direct and indirect procurement.
Configuration concentrated on procurement and finance capabilities inside SAP ERP ECC 6.0, including purchase order processing, supplier invoice management, vendor master synchronization, and financial posting controls consistent with ERP Financial operations. Automation of purchase to pay workflows and variant purchasing typologies were configured to accommodate retail purchasing patterns and vendor settlement cycles. Integration testing focused on tight transactional coherence between procurement modules and core ledger processes.
Operational rollout emphasized centralized governance and standardized master data to enable the ultra rapid store level deployments, with trained store and central finance teams responsible for process adherence and exception handling. The delivery approach incorporated rigorous integration validation to secure strong integration with SAP ECC and ensure transactional integrity for purchases and invoice flows. Project risks centered on the aggressive timeline and the need to map all purchasing typologies into standardized ECC processes.
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LumApps | Legacy | LumApps | Employee Experience | HCM | n/a | 2019 | 2019 |
In 2019 Galeries Lafayette implemented LumApps as a multi device digital workplace. Galeries Lafayette deployed LumApps to connect employees across brands and devices for its workforce of 8,500, positioning LumApps as the group's Employee Experience platform. The initial deployment emphasized centralized internal communication and personalized employee portals to unify brand communications.
The LumApps implementation focused on core Employee Experience capabilities including an intranet style news feed, targeted communications, people directory and profile pages, knowledge management and social collaboration features. Configuration work emphasized role based content targeting and responsive interfaces optimized for desktop and mobile access. Content management and editorial hubs were established to publish both brand specific and corporate communications.
Operational scope covered multiple brands and corporate functions within the Galeries Lafayette group, with editorial governance assigned to brand content owners and central communications teams. Rollout was staged to align content ownership and governance across brands, supported by training and change management activities to encourage adoption. The deployment created a single platform for cross brand employee engagement while retaining localized editorial control.
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Learning and Development | HCM |
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2015 | 2015 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite Retail Anywhere | Retail Management | ERP Services and Operations | n/a | 2007 | 2007 |
In 2007, Galeries Lafayette implemented Oracle NetSuite Retail Anywhere in the Retail Management category. The program addressed core back-office retail operations and a wide scale point-of-sale renewal, replacing an ERP Oracle Retail environment that had supported more than 2000 end users and targeting a full refresh of 3500 PoS terminals.
Oracle NetSuite Retail Anywhere was configured to provide unified retail management capabilities, combining ERP class back-office processing with point-of-sale orchestration, inventory and merchandising workflows, and business intelligence feeding for centralized reporting. Configuration work emphasized transactional consistency between store level PoS and enterprise back-office processes, and included functional modules for sales capture, stock visibility, and consolidated reporting.
Integrations during the 2007 to 2011 rollout included the introduction of new business intelligence tools and the technical integration of Galeries Lafayette and BHV business units into a single retail operational stack. The deployment architecture reflects a centralized retail management instance connected to distributed store endpoints, enabling shared master data and consolidated analytics across the two business units.
Governance and rollout were organized as a multi year program from 2007 through 2011, executed in phases to manage the broad PoS replacement and back-office transition. Operational scope covered store operations, merchandising, and centralized back-office functions, with program controls focused on phased cutover of PoS endpoints and alignment of reporting feeds to the new business intelligence layer.
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Retail Management | ERP Services and Operations |
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2010 | 2010 |
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Retail Management | ERP Services and Operations |
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2014 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2018 | 2018 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Web Content Management | Content Management |
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2019 | 2019 |
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eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2024 | 2024 |
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Product Information Management | eCommerce |
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2023 | 2023 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Analytics | CRM |
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2024 | 2024 |
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Customer Data Platform | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2022 | 2022 |
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Customer Experience | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2013 | 2013 |
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Digital Advertising Platform | CRM |
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2018 | 2018 |
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Digital Advertising Platform | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2022 | 2022 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Partner Relationship Management | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2010 | 2010 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2012 | 2012 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2019 | 2019 |
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Application Performance Management | ITSM |
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2016 | 2016 |
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IT Service Management | ITSM |
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2018 | 2018 |
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Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2015 | 2015 |
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Supplier Relationship Management | Procurement |
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2015 | 2015 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2021 | 2021 |
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Treasury Management | TRM |
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2021 | 2021 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2024 | 2024 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2023 | 2023 |
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Web Application Firewalls (WAF), Phishing Protection | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Galeries Lafayette
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Galeries Lafayette Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Galeries Lafayette IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Galeries Lafayette digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Galeries Lafayette Technographics
Galeries Lafayette is a Retail organization based in France,
with around 8500 employees and annual revenues of $4.92 billion.
Galeries Lafayette operates a diverse technology stack with applications such as
SAP ERP ECC 6.0, LumApps and Oracle NetSuite Retail Anywhere,
covering areas like ERP Financial, Employee Experience and Retail Management.
Galeries Lafayette has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as SAP, LumApps and Oracle.
Galeries Lafayette recently adopted applications including
Olark Live Chat in 2024, SAP Commerce Cloud (ex Hybris) in 2024 and Acoustic Analytics (formerly IBM Tealeaf) in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Galeries Lafayette’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Galeries Lafayette’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Galeries Lafayette technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.