Gallagher Australia
65 Scanlon Dr, Epping,
Melbourne, 3076, VIC,
Australia
Melbourne, 3076, VIC,
Australia
61 1 8042-5524
Insurance
Gallagher Australia Technographics
Gallagher Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gallagher Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1950 Gallagher Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gallagher Australia has purchased the following applications: Oracle JD Edwards EnterpriseOne for ERP Financial in 2016, Oracle Cloud HCM for Core HR in 2021, LiveChat for Chatbots and Conversational AI in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gallagher Australia is running and its propensity to invest more and deepen its relationship with Oracle , Edenred , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gallagher Australia revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gallagher Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gallagher Australia Tech Stack and Enterprise Applications
Gallagher Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle JD Edwards EnterpriseOne | ERP Financial | ERP | n/a | 2016 | 2016 |
In 2016, Gallagher Australia implemented Oracle JD Edwards EnterpriseOne as its ERP Financial system to support financial accounting and reporting across the organization. The deployment positioned Oracle JD Edwards EnterpriseOne as the primary platform for corporate financial control, enabling standardized financial workflows between the Corporate Office and regional accounting teams.
Oracle JD Edwards EnterpriseOne was configured to deliver core ERP Financial capabilities including general ledger, accounts payable, accounts receivable, fixed asset management, and financial reporting and consolidation functionality. The implementation emphasized support for full GL extracts and large dataset reporting to enable analytical work in Excel and pivot tables, reflecting the organization’s need for detailed GL-level data for analysis and stakeholder reporting.
Operational coverage extended to Group Financial Accounting and regional finance teams, supporting Gallagher Bassett operations across six Australian offices in Northern Territory, Adelaide, Perth, Brisbane, Melbourne and Sydney, while servicing Gallagher Australia’s broader employee base of approximately 1,950. Integration points focused on feeding internal BI and financial reporting workflows from JD Edwards via comprehensive GL extracts and structured data feeds to reporting teams.
Governance and process changes centered on standardizing period close and reporting workflows, formalizing role-based access to financial ledgers, and aligning stakeholder signoff procedures to the centralized Corporate Office reporting cadence. The implementation required finance staff to adopt stronger data analysis practices and to work closely with interstate stakeholders to maintain timely, accurate delivery of financial information.
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Gallagher Australia HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle Cloud HCM | Core HR | HCM | Cognizant | 2021 | 2022 |
In 2021, AJG Australia deployed Oracle Cloud HCM to modernize its Core HR capabilities and centralize human resources operations. The implementation leveraged Oracle Cloud HCM as the primary application, with targeted use of Oracle Talent Management and Oracle Payroll to support compensation, talent lifecycle, and payroll administration, and Cognizant served as the implementation partner.
Configuration emphasized modular adoption and an incremental approach, beginning with a compensation module pilot before broader rollouts. The deployment implemented hire to retire workflows, employee self-service for profile and transactional updates, and more frequent performance review processes in place of annual evaluations, aligning with standard Core HR functional workflows.
The Oracle Cloud HCM implementation was configured to support localized regulatory requirements for payroll, work hours, and retirement contributions while enabling centralized policy distribution from headquarters. The cloud architecture uses Oracle quarterly application updates to keep HR practices current and supports real-time analytics and a consolidated single version of truth for HR data and decisioning.
Governance focused on joint ownership between business HR leads and the Cognizant implementation team, standardizing workflows and approval processes to reduce manual spreadsheet-driven work. The effort prioritized user experience and process automation across recruiting, onboarding, compensation, and talent management to strengthen AJG Australia human resources operations under the Oracle Cloud HCM Core HR deployment.
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Employee Recognition and Rewards Management | HCM |
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2021 | 2021 |
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Payroll | HCM |
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2022 | 2022 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Talent Management | HCM |
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2022 | 2022 |
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Gallagher Australia AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2024 | 2024 |
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Chatbots and Conversational AI | AI-Powered Application |
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2024 | 2024 |
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Gallagher Australia Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Audio Video and Web Conferencing | Collaboration |
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2016 | 2016 |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2024 | 2024 |
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Gallagher Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application, Web and Enterprise Search | Content Management |
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2018 | 2018 |
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Digital Signing | Content Management |
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2020 | 2020 |
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Web Content Management | Content Management |
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2019 | 2019 |
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Gallagher Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Call Tracking and Recording | CRM |
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2018 | 2018 |
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CRM | CRM |
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2018 | 2018 |
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Customer Analytics | CRM |
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2024 | 2024 |
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Customer Experience | CRM |
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2016 | 2016 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Experience | CRM |
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2018 | 2018 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2023 | 2023 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Analytics | CRM |
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2024 | 2024 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2024 | 2024 |
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Tag Management | CRM |
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2014 | 2014 |
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Gallagher Australia ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2019 | 2019 |
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IT Service Management | ITSM |
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2021 | 2021 |
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IT Service Management | ITSM |
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2024 | 2024 |
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Gallagher Australia PPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Project Portfolio Management | PPM |
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2021 | 2021 |
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Gallagher Australia TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Gallagher Australia PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2016 | 2016 |
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Transactional Email | PaaS |
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2016 | 2016 |
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Gallagher Australia IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Cloud Storage | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Gallagher Australia CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2024 | 2024 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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Secure Web Gateways (SWG) | CyberSecurity |
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2011 | 2011 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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Web Application Firewalls (WAF) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gallagher Australia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Gallagher Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gallagher Australia IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gallagher Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Gallagher Australia Technographics
Gallagher Australia is a Insurance organization based in Australia,
with around 1950 employees and annual revenues of $450.0 million.
Gallagher Australia operates a diverse technology stack with applications such as
Oracle JD Edwards EnterpriseOne, Oracle Cloud HCM and LiveChat,
covering areas like ERP Financial, Core HR and Chatbots and Conversational AI.
Gallagher Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle and LiveChat, Inc..
Gallagher Australia recently adopted applications including
Amazon S3 in 2022, Akamai CDN in 2022 and Hubspot Marketing Automation in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gallagher Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gallagher Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gallagher Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.