Petaling Jaya, 47820,
Malaysia
Gamuda Technographics
Gamuda Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gamuda and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4624 Gamuda employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gamuda has purchased the following applications: OutPerform for Chatbots and Conversational AI in 2023, Workplace by Facebook for Collaboration in 2018, WordPress for Web Content Management in 2026 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gamuda is running and its propensity to invest more and deepen its relationship with OutPerform , Facebook , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gamuda revenues, which have grown to $4.06 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gamuda intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gamuda Tech Stack and Enterprise Applications
AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| OutPerform | Legacy | OutPerform | Chatbots and Conversational AI | AI-Powered Application | n/a | 2023 | 2023 |
In 2023, Gamuda implemented OutPerform, deploying the OutPerform conversational AI and Lead Management System categorized as Chatbots and Conversational AI to accelerate customer response in its real estate sales and marketing operations. The rollout targeted Gamuda’s Malaysia sales and marketing organization, positioning the application as a front line for initial prospect engagement and lead intake.
The implementation combined OutPerform’s conversational AI capabilities with a lead management workflow to automate inquiry acknowledgement, initial qualification, and response orchestration. Configuration emphasized automated reply templates, routing rules for rapid assignment to sales agents, and pipeline visibility features to track lead progression, aligning with Chatbots and Conversational AI functional expectations for automated engagement and lead lifecycle management.
Operational coverage focused on real estate sales and marketing teams across Malaysia, changing day to day lead handling and coordination processes to favor immediate chat and message responses. The deployment reduced average reply time from about a week to minutes, and improved lead handling and pipeline visibility, enabling faster engagement with prospective buyers in the region.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Workplace by Facebook | Collaboration | Collaboration | n/a | 2018 | 2018 |
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Collaboration | Collaboration |
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2025 | 2025 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | WordPress | Web Content Management | Content Management | n/a | 2026 | 2026 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Analytics | CRM |
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2025 | 2025 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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Tag Management | CRM |
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2025 | 2025 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2025 | 2025 |
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Network Management and Monitoring | IaaS |
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2023 | 2023 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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DDoS Protection | CyberSecurity |
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2014 | 2014 |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2023 | 2023 |
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IT Decision Makers and Key Stakeholders at Gamuda
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Gamuda Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||