List of OutPerform Customers
Kuala Lumpur, 59200,
Malaysia
Since 2010, our global team of researchers has been studying OutPerform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased OutPerform for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using OutPerform for Chatbots and Conversational AI include: Gamuda, a Malaysia based Construction and Real Estate organisation with 4624 employees and revenues of $4.06 billion, SG Support, a Malaysia based Non Profit organisation with 170 employees and revenues of $20.0 million, Formula Venture Honda, a Malaysia based Professional Services organisation with 10 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using OutPerform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The OutPerform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
|---|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Formula Venture Honda | Professional Services | 10 | $2M | Malaysia | OutPerform | OutPerform | Chatbots and Conversational AI | 2020 | n/a | In 2020, Formula Venture Honda implemented OutPerform, deploying a Chatbots and Conversational AI solution to automate its after sales insurance renewal workflow. The deployment used OutPerform’s Conversational AI and Lead Management System to orchestrate timed customer outreach and engagement-driven lead creation. The implementation configured conversational workflows and scheduled reminders that reached customers on renewal timelines, and it embedded lead qualification logic that created records only when customers engaged. Functional capabilities implemented included automated reminder sequencing, engagement detection, and lead provisioning tied to engagement signals, reflecting standard lead management patterns for Chatbots and Conversational AI. Operational scope was centered on Formula Venture Honda as the authorised Honda 3S dealer in Penang, Malaysia, with the system affecting after sales and service desk workflows and the dealer lead management function. Governance adjustments focused on routing and processing rules, in that leads were only generated when engagement thresholds were met, shifting intake from push based reminders to engagement triggered provisioning. OutPerform reported that the deployment qualified 215% more leads and increased lead engagement by 28%, while the configuration ensured leads were created only on customer engagement. The narrative emphasizes OutPerform as the application name and ties the Chatbots and Conversational AI implementation to the dealer after sales business function. | |
 |
Gamuda | Construction and Real Estate | 4624 | $4.1B | Malaysia | OutPerform | OutPerform | Chatbots and Conversational AI | 2023 | n/a | In 2023, Gamuda implemented OutPerform, deploying the OutPerform conversational AI and Lead Management System categorized as Chatbots and Conversational AI to accelerate customer response in its real estate sales and marketing operations. The rollout targeted Gamuda’s Malaysia sales and marketing organization, positioning the application as a front line for initial prospect engagement and lead intake. The implementation combined OutPerform’s conversational AI capabilities with a lead management workflow to automate inquiry acknowledgement, initial qualification, and response orchestration. Configuration emphasized automated reply templates, routing rules for rapid assignment to sales agents, and pipeline visibility features to track lead progression, aligning with Chatbots and Conversational AI functional expectations for automated engagement and lead lifecycle management. Operational coverage focused on real estate sales and marketing teams across Malaysia, changing day to day lead handling and coordination processes to favor immediate chat and message responses. The deployment reduced average reply time from about a week to minutes, and improved lead handling and pipeline visibility, enabling faster engagement with prospective buyers in the region. | |
 |
SG Support | Non Profit | 170 | $20M | Malaysia | OutPerform | OutPerform | Chatbots and Conversational AI | 2022 | n/a | In 2022, SG Support implemented OutPerform to replace manual Excel lead capture and to automate lead capture, routing and follow up for donor and customer outreach in Malaysia. The deployment used OutPerform within the Chatbots and Conversational AI category, applying conversational intake to capture donor signals and to feed a centralized lead repository for operations and outreach teams. Implementation leveraged inferred modules including Conversational AI and a Lead Management System to automate intake, apply routing rules, and trigger follow up workflows across donor engagement and customer service functions. Data centralization reduced reliance on spreadsheets and enabled standardized capture fields and workflow orchestration, shifting governance toward centralized lead ownership and process-driven routing for Malaysia operations, and improving operational efficiency and data centralization as reported in the vendor customer story about OutPerform. |
Buyer Intent: Companies Evaluating OutPerform
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||