Camp Hill, 17011, PA,
United States
Gannett Fleming Technographics
Gannett Fleming Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gannett Fleming and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Gannett Fleming employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gannett Fleming has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2013, Imperium365 Starter CRM for CRM in 2024, Freshservice for IT Service Management in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gannett Fleming is running and its propensity to invest more and deepen its relationship with iCIMS , Phenom , Imperium Dynamics or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gannett Fleming revenues, which have grown to $750.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gannett Fleming intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gannett Fleming Tech Stack and Enterprise Applications
Gannett Fleming HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2013 | 2013 |
In 2013, Gannett Fleming implemented iCIMS Recruit Applicant Tracking System as its careers site ATS, embedding the iCIMS Recruit Applicant Tracking System into job postings and public application flows on the corporate website. The deployment aligned recruiting operations with a single Applicant Tracking System to centralize candidate intake and application routing for the professional services firm.
The implementation configured core modules typical of an Applicant Tracking System, including career site job posting, online application intake, candidate tracking and screening workflows, requisition management, and reporting dashboards. iCIMS Recruit Applicant Tracking System was configured to support recruiter and hiring manager workflows, automated status updates, and structured candidate data capture to standardize selection processes.
Operational coverage focused on Talent Acquisition and HR hiring managers across the organization, with the solution servicing corporate recruiting processes and department-level job requisitions. The ATS integration on the Gannett Fleming careers site provided a branded candidate experience and a centralized source of truth for applicant records and hiring activity.
Governance was established around centralized administration of requisition approvals, role based access for recruiters and hiring managers, and compliance oriented candidate data handling and reporting. Configuration and workflow standardization reduced variability in sourcing and selection processes, and the iCIMS Recruit Applicant Tracking System became the primary system for applicant lifecycle management.
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Candidate Relationship Management | HCM |
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2017 | 2017 |
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Gannett Fleming CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Imperium Dynamics | Legacy | Imperium365 Starter CRM | CRM | CRM | n/a | 2024 | 2024 |
In 2024, Gannett Fleming implemented Imperium365 Starter CRM, a CRM, to automate document generation and centralize template management for teams in the United States. The engagement, executed with Imperium Dynamics, used Dataverse as the authoritative data store and source of truth for customer and project records, aligning CRM records with document automation targets.
Imperium365 Starter CRM was delivered as Power Platform CRM work that embedded document generation capabilities, including CRM entity modeling, template management, and automation orchestration. The solution linked CRM records to a composition engine that drives Adobe InDesign output, while Azure storage was used to host templates, media assets, and generated deliverables, creating a clear separation between data, composition, and storage layers.
Integrations explicitly included Dataverse for CRM data, Adobe InDesign for layout and composition, and Azure storage for template and output persistence, forming an end to end document production pipeline. Operational scope covered document creation workflows for Gannett Fleming teams in the United States, with Dataverse governance serving as the single source of truth to standardize fields, enforce data validation, and reduce manual handoffs between sales, project delivery, and proposal functions.
The case study reports that automating the Dataverse to InDesign process cut document creation time and improved accuracy for Gannett Fleming teams, outcomes that reflect reduced manual composition and stronger data driven template control under the Imperium365 Starter CRM implementation.
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Gannett Fleming ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Freshworks | Legacy | Freshservice | IT Service Management | ITSM | n/a | 2021 | 2021 |
In 2021, Gannett Fleming implemented Freshservice as an IT Service Management application on its corporate website. The deployment places Freshservice in a customer facing role on the company website to provide a public service portal and to surface IT service and support capabilities to employees and external stakeholders.
Freshservice was provisioned as a cloud hosted SaaS IT Service Management platform, configured to provide core ITSM modules including incident management, service catalog, knowledge base, asset tracking, and change coordination consistent with standard IT service workflows. Configuration emphasis appears to be on ticketing automation and workflow orchestration to route requests and escalate incidents through defined service request lifecycles.
Integrations are not disclosed in the source, therefore the narrative focuses on the functional exposure of Freshservice through the corporate web interface, enabling request submission, knowledge lookup, and status tracking via the website. The implementation aligns Freshservice with IT help desk and service desk operations, centralizing request intake and knowledge publication through the website hosted service portal.
Governance implications follow ITSM best practices, with presumed adoption of standardized ticket routing, knowledge governance for article publication, and SLA driven incident handling to operationalize the service portal. The Freshservice IT Service Management deployment for Gannett Fleming establishes a single web integrated entry point for service requests and IT support workflows.
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Gannett Fleming PLM and Engineering
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Geographic Information System | PLM and Engineering |
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2019 | 2019 |
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Gannett Fleming IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gannett Fleming
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Apps Being Evaluated by Gannett Fleming Executives
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