Bloomington, 47404, IN,
United States
Gant Travel Technographics
Gant Travel Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gant Travel and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 150 Gant Travel employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gant Travel has purchased the following applications: SAP Concur Expense for Expense Management in 2020, SAP Concur Travel for Travel Management in 2020, Domo for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gant Travel is running and its propensity to invest more and deepen its relationship with SAP , Stripe , Domo or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gant Travel revenues, which have grown to $20.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gant Travel intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gant Travel Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Expense | Expense Management | ERP Financial Management | n/a | 2020 | 2020 |
In 2020, Gant Travel implemented SAP Concur Expense as a central component of its Expense Management strategy, consolidating expense capture and reporting across the travel management company. The deployment emphasized a unified travel and expense stack for Gant Travel Management, a 150 employee firm headquartered in Bloomington, Indiana that serves small and medium business clients.
The implementation extended beyond SAP Concur Expense to incorporate Concur Compleat as a mid office automation layer and Concur TripLink to capture open bookings and invisible spend. Concur Travel was embedded as the booking front end, including support for Airbnb for Work, and these SAP Concur solutions were coordinated to support Gant s virtual card program, branded Gant Strategic Pay, by routing transaction and card data into Gant s back end processes.
SAP Concur Expense and Concur Compleat were integrated into Gant s internal systems to streamline data flows between booking, mid office reconciliation, and expense reporting, while Concur TripLink supplied visibility into supplier direct bookings. Operational coverage focused on travel agent workflows, duty of care monitoring, and rate negotiation activities, enabling agents to act on delayed or disrupted itineraries and to reconcile off platform bookings.
Governance shifted from multiple disparate tools to a single platform model, enabling standardized, customizable travel policies per client and increased automation of expense transaction processing. The rollout included reselling Concur Travel to customers as part of Gant s managed service offering, and adoption practices emphasized self service for business travelers alongside mid office controls for corporate clients.
Outcomes reported in company materials include enhanced visibility into all travel data, improved duty of care capabilities, and continued business growth with about 30 percent transaction growth year over year and weekly Concur Travel adoption rates of 82 to 92 percent. The integration of SAP Concur Expense with Concur TripLink and Concur Compleat is described as foundational to Gant s ability to capture spend, support travelers, and negotiate supplier partnerships.
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Payment Processing | ERP Financial Management |
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2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP Concur Travel | Travel Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Gant Travel implemented SAP Concur Travel as the cornerstone of a consolidated SAP Concur suite to centralize disparate booking and expense processes for Travel Management. The deployment emphasized a single-vendor platform approach, enabling Gant to resell Concur Travel to its clients while standardizing the booking to expense lifecycle for business travelers.
The implementation included SAP Concur Travel along with Concur Compleat, Concur Expense, Concur TripLink, and Concur TripIt, configured to support end-to-end travel workflows and mid-office automation. Concur Compleat was used as a mid-office integration layer to normalize transaction data and automate the flow of travel transactions into Gant systems, while Concur Expense provided expense capture and reporting capabilities. Concur TripLink was instrumented to capture invisible and supplier direct bookings to improve data completeness for travel programs.
Integrations focused on bi-directional data exchange between SAP Concur solutions and Gant Travel management systems, enabling agent-assisted interventions and program services such as Airbnb for Work booking support and a virtual card program branded Gant Strategic PayTM. TripLink data feeds were explicitly used to provide visibility into open bookings, support duty of care processes, and surface supplier-direct spend for rate negotiations. Operational coverage targeted Gant’s TMC services for small and medium sized business clients, with platform usage embedded in agent workflows and client-facing reseller offerings.
Governance and process changes centered on consolidating multiple point tools onto a unified SAP Concur platform, standardizing capture of travel spend and implementing mid-office controls for quality and duty of care. Outcomes reported by Gant include sustained travel program adoption with weekly Concur Travel adoption in the 82 to 92 percent range and approximately 30 percent transaction growth year over year, driven by improved visibility and integrated travel and expense processes.
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Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Domo | Legacy | Domo | Analytics and BI | Analytics and BI | n/a | 2015 | 2018 |
In 2015, Gant Travel implemented Domo as its Analytics and BI platform to centralize business intelligence for sales and operations. Gant Travel implemented Domo to provide dashboards and visual analytics that served both internal users and external stakeholders across account management, sales, operations, implementation, and contact center workflows.
The Domo deployment emphasized data visualization and storytelling, building Domo cards and dashboards to present KPIs and customer segmentation. The implementation organized a data warehouse inside Domo, configured visual stack order color and height to indicate metric priority, and produced cards showing top customers by account manager and sales rep, while forecasting 18-month air revenue and air commissions and deriving adoption and commit ratings for customer classifications.
Data architecture relied on extracting data from connectors including Salesforce and ODBC connections, then applying dataflows and ETL processes to transform datasets into analytical models, with targets including MySQL and Redshift data sources. Work included creating fields records reports and dashboards inside Salesforce, applying validation rules and enhanced Process Builder workflows to trigger email alerts, and using data loader routines to maintain Account Contact and Opportunity object records, enabling a continuous feed of cleansed data into Domo for KPI calculation.
Governance incorporated Salesforce validation and process automation to support data quality and operational workflows, while Domo dashboards were used by sales operations and implementation teams to drive recommendations. The rollouts produced operational outcomes that included improved contact center working efficiency and optimized agent shift planning, and boosted implementation team training efficiency through analysis of Concur training records.
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Collaboration | Collaboration |
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2021 | 2021 |
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PBX, VoiP and Phone Systems | Collaboration |
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2019 | 2019 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Automation | CRM |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gant Travel
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Gant Travel Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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