GAP Inc
2 Folsom St.,
San Francisco, 94105, CA,
United States
San Francisco, 94105, CA,
United States
1 800-333-7899
Manufacturing
GAP Inc Technographics
GAP Inc Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GAP Inc and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 85000 GAP Inc employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GAP Inc has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2010, Workday Absence Management for Absence and Leave Management in 2018, KMPG Leasing Tool for Lease Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GAP Inc is running and its propensity to invest more and deepen its relationship with Oracle , Workday , Apple or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GAP Inc revenues, which have grown to $14.89 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GAP Inc intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GAP Inc Tech Stack and Enterprise Applications
GAP Inc ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2010 | 2010 |
In 2010, GAP Inc implemented Oracle NetSuite ERP as its ERP Financial platform to standardize corporate finance and retail accounting across its United States based apparel operations. The deployment addressed financial management for a company with approximately 85,000 employees and $14,889,000,000 in revenue, positioning Oracle NetSuite ERP as the core system for ledgers and statutory reporting.
The implementation configured core financial modules including general ledger, accounts payable, accounts receivable, fixed assets, and tax management, together with multi currency processing and multi subsidiary accounting. Configuration work emphasized financial close orchestration, chart of accounts harmonization, period end control workflows, and role based access and segregation of duties to support consolidated reporting.
Governance and operational coverage centered on a centralized corporate finance function with distributed transactional processing across regional finance teams and retail operations. Rollout sequencing focused on establishing standardized configuration standards, master data governance, intercompany accounting rules, and consolidation controls, with operational scope encompassing finance, treasury, and accounting functions.
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ERP Financial | ERP |
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2010 | 2010 |
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ERP Financial | ERP |
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2018 | 2019 |
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ERP Financial | ERP |
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2018 | 2018 |
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Expense Management | ERP |
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2010 | 2011 |
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Expense Management | ERP |
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2018 | 2018 |
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Payment Processing | ERP |
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2020 | 2020 |
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GAP Inc HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Workday | Legacy | Workday Absence Management | Absence and Leave Management | HCM | n/a | 2018 | 2018 |
In 2018, GAP Inc implemented Workday Absence Management as part of a broader Workday HCM program. The deployment addressed Absence and Leave Management alongside Core HCM, Workday Benefits, Onboarding, Payroll, Time Tracking, Performance Management, Advanced Compensation and Recruiting to support HR, payroll and talent workflows.
Workday Absence Management was configured through prototype testing and iterative business process configuration, with responsibilities that included termination processes, enhancements, and application configuration to customer requirements. Implementation activities included Workday Security configuration, managing HR and compensation related custom reports, and developing and modifying custom Workday reports to support absence, payroll and talent processes.
The program delivered data conversions and system integration work to link absence and time tracking with payroll and benefits modules, and it included building integrations required for operational reporting. Operational coverage focused on HR business functions such as Compensation, Hiring, Performance and Talent Management, with the Absence and Leave Management capability embedded into those workflows for unified leave administration.
Governance and rollout were managed through a formal project plan, with day to day support roles covering HCM, Talent, Testing and Reporting leadership. The team communicated weekly with the implementation partner and offshore project sub leads, directed tasks on the implementation plan, and maintained ongoing support for HR business processes and reporting after deployment.
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Benefits Administration | HCM |
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2018 | 2018 |
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Candidate Relationship Management | HCM |
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2016 | 2016 |
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Compensation Management | HCM |
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2018 | 2018 |
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Core HR | HCM |
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2011 | 2013 |
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Employee Experience | HCM |
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2018 | 2018 |
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Employee Experience | HCM |
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2020 | 2020 |
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HR Compliance | HCM |
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2015 | 2015 |
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HR Compliance | HCM |
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2017 | 2017 |
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HR Compliance | HCM |
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2015 | 2015 |
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Learning and Development | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2018 | 2018 |
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Onboarding | HCM |
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2018 | 2018 |
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Payroll | HCM |
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2018 | 2018 |
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Performance and Goal Management | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2010 | 2010 |
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Recruiting, Applicant Tracking System | HCM |
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2019 | 2019 |
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Talent Management | HCM |
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2018 | 2018 |
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Time and Attendance | HCM |
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2011 | 2011 |
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Time and Attendance | HCM |
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2018 | 2018 |
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Workforce Analytics | HCM |
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2018 | 2018 |
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Workforce Management | HCM |
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2013 | 2014 |
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Workforce Management | HCM |
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2016 | 2017 |
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Workforce Scheduling | HCM |
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2011 | 2011 |
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GAP Inc ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| KPMG | Legacy | KMPG Leasing Tool | Lease Management | ERP Services and Operations | n/a | 2018 | 2019 |
In 2018, GAP Inc implemented the KMPG Leasing Tool for Lease Management. KPMG operates the KMPG Leasing Tool as an outsourced managed offering used by multiple enterprise clients including GAP Inc, Microsoft, and Cigna, and the engagement positioned the application as a centralized platform for GAP Inc lease operations. The project establishes the KMPG Leasing Tool as the primary lease operations environment and system of record for contract and schedule data.
The implementation delivered core Lease Management capabilities common to the category, including lease administration, a centralized contract repository, payment scheduling, lease metadata capture, configurable role based access, and reporting and analytics to support accounting and operational stakeholders. The KMPG Leasing Tool configuration emphasized standardized data models and workflow orchestration for lease lifecycle events and accounting related workflows.
Delivery was executed as a hosted managed service by KPMG, with KPMG maintaining the application and operational service layer while GAP Inc retained governance over approvals, accounting controls, and data custody. The managed delivery model centralized configuration and service operations under KPMG, while enabling periodic data handoffs and reporting to GAP Inc finance and lease accounting processes.
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Real Estate Property Management | ERP Services and Operations |
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2015 | 2015 |
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Retail Management | ERP Services and Operations |
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2016 | 2017 |
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Retail Management | ERP Services and Operations |
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2010 | 2011 |
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Retail Management | ERP Services and Operations |
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2007 | 2007 |
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GAP Inc Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2014 | 2018 |
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Analytics and BI | Analytics and BI |
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2019 | 2019 |
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Analytics and BI | Analytics and BI |
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2022 | 2022 |
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Analytics and BI | Analytics and BI |
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2015 | 2015 |
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GAP Inc Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2020 | 2020 |
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2018 | 2018 |
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GAP Inc Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2015 | 2015 |
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Web Content Management | Content Management |
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2021 | 2021 |
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GAP Inc eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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eCommerce Fraud Protection | eCommerce |
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2023 | 2023 |
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eCommerce | eCommerce |
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2018 | 2019 |
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eCommerce | eCommerce |
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2007 | 2007 |
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Product Information Management | eCommerce |
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2016 | 2016 |
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GAP Inc SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Allocation and Replenishment | SCM |
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2011 | 2012 |
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Inventory Management | SCM |
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2017 | 2017 |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Transportation Management | SCM |
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2014 | 2015 |
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Warehouse Management | SCM |
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2013 | 2014 |
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GAP Inc CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2017 | 2017 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Experience | CRM |
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2019 | 2019 |
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Customer Loyalty | CRM |
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2013 | 2014 |
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Customer Loyalty | CRM |
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2016 | 2016 |
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Customer Support | CRM |
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2019 | 2019 |
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Customer Support | CRM |
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2019 | 2019 |
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2018 | 2018 |
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Marketing Analytics, Data Management Platform | CRM |
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2023 | 2023 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2019 | 2019 |
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Tag Management | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2016 | 2016 |
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GAP Inc EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2015 | 2015 |
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GAP Inc ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Performance Management | ITSM |
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2016 | 2016 |
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Application Performance Management | ITSM |
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2018 | 2018 |
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IT Service Management | ITSM |
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2020 | 2020 |
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IT Service Management | ITSM |
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2021 | 2021 |
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GAP Inc Procurement
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Procurement | Procurement |
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2014 | 2014 |
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Procurement | Procurement |
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2018 | 2018 |
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Sourcing | Procurement |
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2014 | 2014 |
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Supplier Relationship Management | Procurement |
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2018 | 2018 |
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GAP Inc TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Critical Event Management | TRM |
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2022 | 2022 |
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Treasury Management | TRM |
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2018 | 2019 |
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GAP Inc PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Robotic Process Automation | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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GAP Inc IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2013 | 2013 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Database Management | IaaS |
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2018 | 2018 |
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Digital Workspace | IaaS |
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2017 | 2018 |
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Servers, Storage and Networking | IaaS |
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2011 | 2011 |
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GAP Inc CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at GAP Inc
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President, GapTech (Corp IT) Inventory Management, Sourcing & Big Data/Business Intelligence | VP | IT | |
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Director Business Intelligence - Gap Inc. | Director | IT | |
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Senior Director of Business Intelligence | Director | IT | |
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Chief Executive Officer | CXO | Finance | |
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VP, Chief Technology Officer, Gap Inc. Direct | Director | IT | |
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Global President | CXO | Finance | |
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VP of Finance, Controller | VP | Finance | |
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EVP and CFO | CXO | Finance | |
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SVP Finance and Treasurer | VP | Finance | |
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EVP / Chief Information Officer | CXO | IT | |
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Vice President, Global IT Operations | VP | IT | |
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Director, Global Travel and Corporate Aviation | Director | Finance | |
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Senior Travel Manager | Manager | Operations | |
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Director Expense Payables | Director | Finance | |
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Director, IT Strategic Sourcing | Director | Procurement | |
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Director of Procurement/Department Head | Director | Procurement | |
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Executive Vice President + Chief People Officer | CXO | HR | |
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Executive Vice President, Global Supply Chain & Product Operations | VP | Supply Chain | |
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Senior Vice President - Strategic Sourcing | VP | Procurement | |
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Corporate Services Director, Strategic Sourcing | Director | Procurement | |
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Senior Director - Sourcing & Supply Chain Strategy | Director | Supply Chain | |
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Vice President & Treasurer, Tax and Risk | VP | Finance | |
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Senior Director - Tax | Director | Finance | |
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Chief Information Officer & Head of Strategy | Director | IT | |
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Director HR Operations | Director | HR | |
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Director, Payroll Tax and Record Compliance | Director | Finance | |
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Senior Manager, Workforce Analytics | Manager | HR | |
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Executive Vice President and CFO | CXO | Finance | |
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Chief Digital and Technology Officer | CXO | IT | |
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Director IT | Director | Finance | |
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Senior IT Manager | Manager | IT | |
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VP Merchandising | VP | Procurement | |
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Chief People Officer | CXO | HR | |
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Senior Vice President, Human Resources | VP | HR | |
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Vice President Talent Acquisition HQ | VP | HR | |
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Manager, Payroll Audit & Control | Manager | Risk | |
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Director, Global Benefits Systems Innovations | Director | HR | |
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Head of Global Benefits | Director | HR | |
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Co-Chair Parents@Gap Inc. Equality & Belonging Employee Group | CXO | HR | |
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Senior Director International Tax | Director | Finance | |
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Senior Director, Tax Reporting and Compliance | Director | Finance | |
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Global Head of Talent Acquisition | Director | HR | |
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Director Talent Management | Director | HR | |
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Director - Technology Talent Acquisition | Director | HR | |
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Director Talent Acquisition | Director | HR | |
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Director of Customer Service | Director | Customer Service | |
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Head of Customer Experience Marketing Sourcing | Director | Procurement | |
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Customer Experience Manager | Manager | Customer Service | |
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Head of Card & Loyalty for Banana Republic, Specialty and Factory | Director | Marketing | |
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Director, Global Travel & Aviation | Director | Finance | |
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Vice President - Head of Cards & Loyalty | VP | Customer Service | |
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Head of Card and Loyalty, Athleta | Director | Marketing | |
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VP - Enterprise Data | VP | IT | |
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EVP, Chief Digital & Technology Officer | CXO | IT | |
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Director of Data Science & Analytics Delivery | Director | IT | |
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Director, Data Science | Director | IT | |
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Director - Data and Analytics | Director | IT | |
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Sr Director, Product Management | Director | R&D | |
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CTO | CXO | IT | |
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Sr Manager Automation and MHE Projects | Manager | IT | |
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Director Automation, Deploy and Tools Support | Director | IT | |
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Apps Being Evaluated by GAP Inc Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GAP Inc IT executives and key decision makers. This section highlights GAP Inc's latest recorded technology evaluations, including Oracle Cloud ERP for ERP Financial on 2026-01-22, DailyPay for Earned Wage Access on 2025-11-19, and Zeta Marketing Platform for Marketing Automation on 2025-08-07. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GAP Inc digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2026-01-22 | GAP Inc | Evaluated | Oracle | Oracle Cloud ERP | ERP Financial | ERP |
| 2025-11-19 | GAP Inc | Evaluated | DailyPay | DailyPay | Earned Wage Access | HCM |
| 2025-08-07 | GAP Inc | Evaluated | Zeta Global | Zeta Marketing Platform | Marketing Automation | CRM |
| 2025-07-18 | GAP Inc | Evaluated |
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Retail Management | ERP Services and Operations |
| 2025-07-13 | GAP Inc | Evaluated |
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Warehouse Management | SCM |
| 2025-06-26 | GAP Inc | Evaluated |
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Workforce Management | HCM |
| 2025-05-29 | GAP Inc | Evaluated |
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Customer Loyalty | CRM |
| 2025-03-14 | GAP Inc | Evaluated |
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Retail Management | ERP Services and Operations |
| 2025-01-20 | GAP Inc | Evaluated |
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Travel Management | ERP Services and Operations |
| 2024-11-07 | GAP Inc | Evaluated |
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Order Management | SCM |
FAQ - APPS RUN THE WORLD GAP Inc Technographics
GAP Inc is a Manufacturing organization based in United States,
with around 85000 employees and annual revenues of $14.89 billion.
GAP Inc operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Workday Absence Management and KMPG Leasing Tool,
covering areas like ERP Financial, Absence and Leave Management and Lease Management.
GAP Inc has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Workday and KPMG.
GAP Inc recently adopted applications including
LexisNexis ThreatMetrix in 2023, Teads Platform in 2023 and Microsoft Power BI in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GAP Inc’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GAP Inc’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GAP Inc technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.