Jakarta, 10110,
Indonesia
Garuda Indonesia Technographics
Garuda Indonesia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Garuda Indonesia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 12414 Garuda Indonesia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Garuda Indonesia has purchased the following applications: SAP ERP ECC 6.0 for ERP Financial in 2015, SAP HCM (HR) for Core HR in 2015, Sabre Fares Manager for Revenue Cycle Management in 2024 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Garuda Indonesia is running and its propensity to invest more and deepen its relationship with SAP , SABRE , Salesforce or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Garuda Indonesia revenues, which have grown to $1.34 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Garuda Indonesia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Garuda Indonesia Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP ERP ECC 6.0 | ERP Financial | ERP Financial Management | n/a | 2015 | 2016 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM (HR) | Core HR | HCM | n/a | 2015 | 2016 |
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Payroll | HCM |
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2015 | 2016 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SABRE | Legacy | Sabre Fares Manager | Revenue Cycle Management | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Garuda Indonesia implemented Sabre Fares Manager as part of a multi-product deployment that also includes Sabre Contract Manager and Sabre Fares Optimizer. The engagement is categorized under Revenue Cycle Management and targets centralized fare pricing and commercial revenue orchestration across the carrier’s network.
The implementation configures core fare lifecycle capabilities, including automated fare creation and maintenance, contract fares administration, and model-driven optimization workflows. Garuda Indonesia is adopting advanced analytics and real-time pricing recommendations delivered by Sabre Fares Manager and Sabre Fares Optimizer to enable dynamic yield and price response routines, while Sabre Contract Manager governs negotiated and market-specific fares.
Operational coverage explicitly spans Garuda’s domestic, regional, and international schedule, and the solution is positioned to support revenue management, commercial pricing, and product development functions that set fares and retailing strategies. The deployment aligns with airline pricing and revenue workflows by providing end-to-end automation intended to capture revenue opportunities and adjust fares in real time across the network.
Governance and process changes emphasize automated fare management processes and tighter pricing controls, with the airline citing objectives to reduce revenue leakage, improve pricing accuracy, and reinforce competitive positioning. Garuda Indonesia’s adoption of Sabre Fares Manager, Sabre Contract Manager, and Sabre Fares Optimizer is presented as part of a broader transformation strategy and places the carrier among over 30 airlines using Sabre’s fare management suite.
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Revenue Cycle Management | ERP Services and Operations |
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2024 | 2024 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Collaboration | Collaboration |
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2022 | 2022 |
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Collaboration | Collaboration |
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2015 | 2015 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Asset Management | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2020 | 2020 |
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Tag Management | CRM |
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2014 | 2014 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2013 | 2013 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2021 | 2021 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Domain Name System (DNS) | IaaS |
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2022 | 2022 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Sockets Layer (SSL) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Garuda Indonesia
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Garuda Indonesia Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||