Gelpro
11525-B Stonehollow Drive, Suite 200,
Austin, 78758, TX,
United States
Austin, 78758, TX,
United States
1 512-258-7747
Distribution
Gelpro Technographics
Gelpro Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gelpro and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Gelpro employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gelpro has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2019, Olark Live Chat for Chatbots and Conversational AI in 2015, Microsoft 365 for Collaboration in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gelpro is running and its propensity to invest more and deepen its relationship with Oracle , Olark , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gelpro revenues, which have grown to $5.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gelpro intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gelpro Tech Stack and Enterprise Applications
Gelpro ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019, Gelpro implemented Oracle NetSuite ERP to centralize transactional finance and customer lifecycle processes. Oracle NetSuite ERP, classified as ERP Financial, was configured to evaluate sales trends, develop reports, and manage the customer life-cycle across the company’s distribution operations in the United States.
The deployment emphasized core financial management and order-to-cash workflows, combining the general ledger, accounts receivable, billing, and embedded reporting and analytics to provide routine sales trend analysis and ad hoc reporting for leadership. Configuration work focused on customer records, sales order management, and role based access controls, with standardized sales reporting workflows and governance assigned to finance and sales leadership to operationalize customer lifecycle management.
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Gelpro AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Olark | Legacy | Olark Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2015 | 2015 |
In 2015, Gelpro deployed Olark Live Chat on its public website. The implementation uses Olark Live Chat as a client-side chat widget aligned with Chatbots and Conversational AI capabilities, providing real-time visitor messaging, an operator console for agents, transcript logging, and canned response configuration.
Configuration and operational scope focused on site-level embedding and agent availability settings to support customer service and online sales functions within Gelpro, a United States distribution company with 30 employees. Governance centralized chat handling within the customer support function, with chat transcripts retained for follow-up and workflow routing configured to direct incoming conversations to available agents.
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Gelpro Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2017 | 2017 |
In 2017, Gelpro implemented Microsoft 365 to provide cloud collaboration and productivity for its 30-employee distribution business. The Microsoft 365 deployment serves as Gelpro's Collaboration platform, centralizing email, Office applications, and cloud document storage in a tenant-based SaaS model.
The implementation includes standard Microsoft 365 functional modules consistent with the Collaboration category, including Exchange Online for mail, Office desktop and web applications for document creation, SharePoint Online and OneDrive for document management and collaboration, and Teams for real-time communication. Configuration details align with small-business scale, focused on user provisioning, group-based licensing, SharePoint site organization, and centralized tenant administration to manage accounts and content access.
Operational scope covers core business functions such as sales, operations, and administrative workflows across Gelpro's United States operations, with licensing and access scoped to the companys approximately 30 employees. Gelpro is using Microsoft 365 on their website, reflecting public-facing use of Microsoft 365 services within their web footprint, and governance appears to be exercised through centralized administration and tenant-level controls consistent with small enterprise collaboration governance.
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Gelpro eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2010 | 2010 |
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eCommerce | eCommerce |
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2020 | 2020 |
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Personalization and Product Recommendations | eCommerce |
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2014 | 2014 |
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Gelpro CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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CRM | CRM |
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2012 | 2012 |
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Customer Experience | CRM |
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2020 | 2020 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Partner Relationship Management | CRM |
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2020 | 2020 |
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Gelpro IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Gelpro
| First Name | Last Name | Title | Function | Department | Phone | |
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Founder / CEO | CXO | Finance | |
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CFO | CXO | Finance | |
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Director of Product Marketing | Director | Marketing | |
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Vice President of Sales | VP | Sales | |
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Vice President of Marketing | VP | Marketing | |
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Vice President of Operations | Operations Manager | VP | Operations | |
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Director Of Information Technology | Director | IT | |
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CFO | CXO | Finance | |
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Apps Being Evaluated by Gelpro Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gelpro IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gelpro digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD Gelpro Technographics
Gelpro is a Distribution organization based in United States,
with around 30 employees and annual revenues of $5.0 million.
Gelpro operates a diverse technology stack with applications such as
Oracle NetSuite ERP, Olark Live Chat and Microsoft 365,
covering areas like ERP Financial, Chatbots and Conversational AI and Collaboration.
Gelpro has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Oracle, Olark and Microsoft.
Gelpro recently adopted applications including
Oracle NetSuite SuiteCommerce in 2020, Hotjar in 2020 and Impact Partnership Cloud in 2020,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gelpro’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gelpro’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gelpro technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.