GM Financial
801 Cherry St Ste 3500,
Fort Worth, 76102-6854, TX,
United States
Fort Worth, 76102-6854, TX,
United States
1 800-284-2271
Banking and Financial Services
GM Financial Technographics
GM Financial Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by GM Financial and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 9200 GM Financial employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GM Financial has purchased the following applications: Exela Lockbox for AR Automation in 2012, SAP SuccessFactors Compensation for Compensation Management in 2015, Solifi Portfolio Management (ex InfoLease) for Lease Management in 2016 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GM Financial is running and its propensity to invest more and deepen its relationship with Exela Technologies , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GM Financial revenues, which have grown to $15.88 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GM Financial intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
GM Financial Tech Stack and Enterprise Applications
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Exela Technologies | Legacy | Exela Lockbox | AR Automation | ERP Financial Management | n/a | 2012 | 2012 |
In 2012, GM Financial implemented Exela Lockbox as an AR Automation solution to centralize lockbox remittance intake and funds routing. The deployment aligned Exela Lockbox with a contractual lockbox processing arrangement that formalizes mail capture, check processing and deposit flows for receivable collections.
The implementation focused on remittance processing and item handling workflows, including exclusive mail access to a designated lockbox address, multiple daily mail pickups, endorsement and MICR-based check processing, and posting of deposit totals to a designated lockbox account. Exela Lockbox was configured to operate under Processor Documentation and service instructions that define processing cadence, exception handling, and fee schedules.
Operationally the solution connected lockbox deposits to a JPMorgan Chase Bank Lockbox Account, with collected funds routable by wire to a Wells Fargo Collection Account as specified in the processing agreement. The service model preserved trustee and servicer controls, the Trustee retaining authority over transfers and requiring documentation to establish instruction authority, while Processor maintained custody-limited duties and exclusive access to remittance mail.
Governance and contractual controls were embedded in the lockbox agreement, including confidentiality obligations for obligor data, fee and invoicing provisions tied to the Processor Price List, limited Processor liability for nonperformance subject to ordinary care standards, amendment and termination mechanics, successor processor provisions and governing law in the State of Texas. Exela Lockbox, as implemented, therefore served the business function of centralized accounts receivable remittance processing within GM Financials AR Automation framework.
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ERP Financial | ERP Financial Management |
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2009 | 2010 |
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ERP Financial | ERP Financial Management |
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2024 | 2025 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Compensation | Compensation Management | HCM | n/a | 2015 | 2015 |
In 2015, GM Financial implemented SAP SuccessFactors Compensation to address Compensation Management within its HR and Talent Management functions. The SAP SuccessFactors Compensation application was deployed as part of the broader SuccessFactors suite to centralize pay planning, cycle orchestration, and compensation-related decision workflows across the organization.
The implementation covered configuration and administration of Platform and Role Based Permissions, full Performance Management and Goals modules, Development and Succession Planning, Employee People Profile, 360 reviews, Calibration, and the Compensation module itself. Workstreams included system analysis, functional design, configuration of eligibility and comp-rule logic, and mapping of workforce attributes to support pay-for-performance processes.
Operationally the deployment was implemented inside the SAP SuccessFactors ecosystem to ensure transactional and master data continuity between Employee People Profile, Performance Management, and Compensation Management workflows. The solution supported HR, talent management, and compensation governance processes and was scoped to enable integrated calibration and review cycles alongside performance and development programs.
Governance and support were formalized through business requirements documentation, governance artifacts, and a second-tier support structure responsible for system analysis, administration, project analysis, design, estimation, and documentation. Role based permission models and calibrated review workflows were instituted to manage access, approval routing, and auditability across compensation planning activities.
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Core HR | HCM |
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2024 | 2025 |
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Learning and Development | HCM |
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2015 | 2015 |
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Performance and Goal Management | HCM |
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2015 | 2015 |
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Recruiting Chatbot | HCM |
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2022 | 2022 |
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Talent Management | HCM |
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2015 | 2015 |
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Workforce Management | HCM |
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2006 | 2006 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Solifi | Legacy | Solifi Portfolio Management (ex InfoLease) | Lease Management | ERP Services and Operations | n/a | 2016 | 2017 |
In 2016, GM Financial implemented Solifi Portfolio Management (ex InfoLease) for core Lease Management of its financed and managed fleets. The deployment focused on operationalizing lease lifecycle workflows including contract setup, billing orchestration, collections support, and portfolio accounting, and it leveraged domain knowledge of leasing portfolio systems such as Leasemaster or InfoLease when staffing and configuring business rules.
Configured modules included contract administration, billing and collections, asset management and accounting ledgers, plus configurable reporting and audit trails to support compliance and servicing operations. The rollout targeted lease operations, portfolio servicing, accounting and risk teams and emphasized workflow standardization, role based access controls and formalized change procedures for contract templates and product parameters.
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Lease Management | ERP Services and Operations |
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2007 | 2007 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Chatbots and Conversational AI | AI-Powered Application |
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2019 | 2019 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2020 | 2020 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Asset Management | Content Management |
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2019 | 2019 |
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Digital Signing | Content Management |
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2021 | 2021 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2014 | 2014 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2024 | 2025 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2018 | 2018 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2024 | 2024 |
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Robotic Process Automation | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2024 | 2025 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Database Management | IaaS |
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2024 | 2025 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Endpoint Detection and Response (EDR), EMM / MDM / MAM | CyberSecurity |
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2018 | 2018 |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at GM Financial
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by GM Financial Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GM Financial IT executives and key decision makers. This section highlights GM Financial's latest recorded technology evaluations, including Jack Henry Banking SilverLake for Core Banking on 2025-08-05, Vyond for Video Editing on 2025-04-22, and FIS Treasury and Risk Manager - Quantum Edition for Treasury Management on 2025-03-06. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GM Financial digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||
FAQ - APPS RUN THE WORLD GM Financial Technographics
GM Financial is a Banking and Financial Services organization based in United States,
with around 9200 employees and annual revenues of $15.88 billion.
GM Financial operates a diverse technology stack with applications such as
Exela Lockbox, SAP SuccessFactors Compensation and Solifi Portfolio Management (ex InfoLease),
covering areas like AR Automation, Compensation Management and Lease Management.
GM Financial has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Exela Technologies, SAP and Solifi.
GM Financial recently adopted applications including
Oracle Cloud ERP in 2024, Oracle Cloud HCM in 2024 and Oracle Cloud EPM in 2024,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GM Financial’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates GM Financial’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GM Financial technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.