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● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

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● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

General Services Administration
Location
1800 F Street, NW,
Washington, 20405, DC,
United States
Website
https://www.gsa.gov/
Phone
1 202-501-8880
Artw industry
Government
Employee
Revenue

General Services Administration Technographics

General Services Administration Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by General Services Administration and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 11500 General Services Administration employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that General Services Administration has purchased the following applications: Emburse Professional for Expense Management in 2014, AgilQuest for Reservation and Booking Management in 2013, MicroStrategy ONE Analytics for Analytics and BI in 2015 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems General Services Administration is running and its propensity to invest more and deepen its relationship with Emburse , AgilQuest , MicroStrategy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing General Services Administration revenues, which have grown to $20.50 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for General Services Administration intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

General Services Administration Data, Technology Stack, and Enterprise Applications
ERP Financial Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Emburse Legacy Emburse Professional Expense Management ERP Financial Management n/a 2014 2014
In 2014, General Services Administration implemented Emburse Professional for Expense Management. The deployment targeted travel and expense workflows across GSA's employee base and accounts payable operations. Emburse Professional provided policy-enabled expense reporting and reimbursement calculation capabilities that simplify complex GSA policies and clearly show employees how much they will be reimbursed. The implementation included expense report creation, automated policy validation, receipt capture and configurable approval routing consistent with Expense Management practices. For accounts payable, Emburse Professional supplied advanced reporting tools to deliver greater visibility into travel and expense spend by employee, department and more with custom output options available. Operational coverage concentrated on employee expense submission, manager approvals and accounts payable reconciliation across departments within the United States federal agency. Governance focused on standardizing policy enforcement, configurable approval workflows and report-driven oversight to align expense controls with GSA policy. Emburse Professional is the named application in this deployment and Expense Management is the primary apps category supporting travel and expense governance and AP reporting.
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
AgilQuest Legacy AgilQuest Reservation and Booking Management ERP Services and Operations n/a 2013 2016
In 2013, General Services Administration implemented AgilQuest "" to provide workplace scheduling and occupancy analytics supporting consolidation of its 1800 F Street Washington, D.C. headquarters. The AgilQuest implementation supported the agency's smart-occupancy and smart-building initiatives in the United States and enabled planning to consolidate multiple leases. The deployment used AgilQuest OnBoard for desk and room scheduling and AgilQuest Commander BI for occupancy analytics and reporting, configured to capture utilization, reservation workflows, and aggregated occupancy trends. Configuration emphasized centralized scheduling, role based access for facilities and workplace teams, and automated analytics feeds to inform portfolio planning. Operational scope focused on the GSA headquarters consolidation project at 1800 F Street and related federal office portfolio planning within the United States, with module usage documented in AgilQuest case material and the project timeline reflected in published GSA case coverage and summaries. The implementation supported facilities management and real estate decisioning through scheduled reservations and occupancy visualization. Governance aligned workplace scheduling, occupancy reporting, and portfolio decision processes so facilities and real estate teams could use Commander BI dashboards for occupancy driven planning. Outcomes described in the GSA case material include consolidation of multiple leases and realization of multi million dollar savings.
Analytics and BI
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
MicroStrategy Legacy MicroStrategy ONE Analytics Analytics and BI Analytics and BI n/a 2015 2018
Analytics and BI Analytics and BI 2015 2018
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Collaboration Collaboration 2015 2015
Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Signing Content Management 2021 2021
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2018 2018
Marketing Analytics CRM 2011 2011
Marketing Automation CRM 2019 2019
Sales Automation, CRM, Sales Engagement CRM 2014 2014
TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2018 2018
Payment Integrity TRM 2022 2022
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2017 2017
Application Hosting and Computing Services IaaS 2020 2020
Content Delivery Network IaaS 2017 2017
Content Delivery Network IaaS 2017 2017
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Identity and Access Management (IAM) CyberSecurity 2018 2018
IT Decision Makers and Key Stakeholders at General Services Administration
First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by General Services Administration Executives
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD General Services Administration Technographics

General Services Administration is a Government organization based in United States, with around 11500 employees and annual revenues of $20.50 billion.

General Services Administration operates a diverse technology stack with applications such as Emburse Professional, AgilQuest and MicroStrategy ONE Analytics, covering areas like Expense Management, Reservation and Booking Management and Analytics and BI.

General Services Administration has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Emburse, AgilQuest and MicroStrategy.

General Services Administration recently adopted applications including AArete Payment Integrity in 2022, DocuSign eSignature in 2021 and Microsoft Azure Cloud Services in 2020, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of General Services Administration’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates General Services Administration’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete General Services Administration technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.