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Gerdau North America Technographics
Gerdau North America Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gerdau North America and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 36000 Gerdau North America employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gerdau North America has purchased the following applications: OnBase for AP for AP Automation in 2013, SAP HCM Benefits for Benefits Administration in 2009, Hi Platform Chat for Chatbots and Conversational AI in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gerdau North America is running and its propensity to invest more and deepen its relationship with Hyland , SAP , UKG or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gerdau North America revenues, which have grown to $7.83 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gerdau North America intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gerdau North America Tech Stack and Enterprise Applications
Gerdau North America ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hyland | Legacy | OnBase for AP | AP Automation | ERP | n/a | 2013 | 2013 |
In 2013 Gerdau North America implemented OnBase for AP from Hyland as an AP Automation solution within its Accounts Payable organization. The engagement began with a workflow discovery phase and proceeded through to project completion, targeting centralized control of invoice processing lifecycles.
Implementation work concentrated on designing and configuring workflow lifecycles for invoice processing, leveraging OnBase for AP to model invoice intake, document capture and workflow orchestration consistent with AP Automation functionality. Configuration activities included authoring process-driven workflows, defining automated routing and approval paths, and establishing exception handling queues to reflect accounts payable business rules.
Operational coverage was explicitly the Accounts Payable organization at Gerdau North America, with process governance adjusted to assign workflow ownership and lifecycle configuration standards. The delivery approach emphasized end-to-end workflow discovery, configuration, and implementation to embed the invoice processing lifecycles into OnBase for AP.
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Gerdau North America HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP HCM Benefits | Benefits Administration | HCM | n/a | 2009 | 2009 |
In 2009, Gerdau North America implemented SAP HCM Benefits to address Benefits Administration across its North American HR operations. The deployment was positioned to support the full employee life cycle and to centralize benefits configuration and administration within the SAP HCM application stack.
The implementation covered core HR modules including Organization Management, Personnel Administration, Payroll, Benefits, Personnel Development, and Legal Reporting. Functional workstreams produced blueprints and business process procedures, along with functional specifications and hands on configuration, and the project included support package application and ABAP development for localized requirements.
Technical scope incorporated inbound and outbound interfaces and bank transfer processing to support payroll and benefits payments, with development and technical support for interface orchestration and break fix debugging. The solution was delivered as a centralized SAP HCM Benefits instance serving Gerdau North America sites, providing integrated HR master data, payroll posting feeds, and authorization process controls.
Governance and rollout combined demand assessment, mapping, configuration testing, integration tests, deployment and a hyper care phase after go live, with ongoing maintenance and technical support responsibilities. Operational ownership included IT technical support for SAP HR demands and functional support for deployment readiness across HR and payroll teams.
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Core HR | HCM |
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2016 | 2016 |
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Learning and Development | HCM |
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2016 | 2016 |
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Onboarding | HCM |
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2016 | 2016 |
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Payroll | HCM |
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2009 | 2009 |
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Recruiting, Applicant Tracking System | HCM |
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2016 | 2016 |
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Time and Attendance | HCM |
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2010 | 2010 |
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Workforce Management | HCM |
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2014 | 2014 |
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Gerdau North America AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Hi Platform | Legacy | Hi Platform Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2011 | 2011 |
In 2011, Gerdau North America deployed Hi Platform Chat on its public website. Hi Platform Chat, categorized as Chatbots and Conversational AI, is implemented to provide a web embedded conversational interface for site visitors and customers.
The implementation centers on an embedded website chat widget and structured conversational flows, delivering automated responses and guided self service consistent with Chatbots and Conversational AI functionality. Functional capabilities implemented align with typical category workflows, including intent recognition, scripted dialog orchestration, session management, and escalation paths to human agents.
Architecturally the chat client runs in the browser to capture interactions while a remote conversational backend manages natural language processing, dialog state, and message routing. Operational scope is limited to Gerdau North America’s public website and directly impacts customer facing support and online engagement processes, with content governance and chat configuration administered through central digital or customer support teams.
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Gerdau North America Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2023 | 2023 |
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Gerdau North America CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Gerdau North America TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2012 | 2012 |
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Gerdau North America CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Gerdau North America Internet of Things
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IoT Platform | Internet of Things |
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2016 | 2016 |
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IT Decision Makers and Key Stakeholders at Gerdau North America
Apps Being Evaluated by Gerdau North America Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-08-22 | Gerdau North America | Evaluated | SAP | SAP Ariba | Procurement | Procurement |