Sao Paulo, 04543-011,
Brazil
Getnet Brazil Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Getnet Brazil and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2750 Getnet Brazil employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Getnet Brazil has purchased the following applications: Microsoft 365 for Collaboration in 2020, 2CX Contact Center for Call Center in 1997, Amazon SES for Transactional Email in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Getnet Brazil is running and its propensity to invest more and deepen its relationship with Microsoft , 2CX , Insider One or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Getnet Brazil revenues, which have grown to $450.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Getnet Brazil intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2020 | 2020 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| 2CX | Legacy | 2CX Contact Center | Call Center | CRM | n/a | 1997 | 1997 |
In 1997, Getnet Brazil deployed early contact center technology in the lineage of 2CX Contact Center, classified in the Call Center category, to support payments and customer support operations. Vendor history cites Getnet as the first customer of SupportComm, which later became VoxAge, indicating an early deployment of the technology that evolved into 2CX Contact Center.
Module usage is inferred from the vendor timeline and aligns with Call Center functional components such as contact-center voice automation, interactive voice response, automatic call distribution, and agent routing, reflecting typical Call Center capabilities. The implementation narrative emphasizes operational coverage for payments and customer support teams in Brazil, with governance focused on call handling workflows, agent orchestration, and voice automation processes consistent with a Call Center deployment involving 2CX Contact Center.
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2017 | 2017 |
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Tag Management | CRM |
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2017 | 2017 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon SES | Transactional Email | PaaS | n/a | 2019 | 2019 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2004 | 2004 |
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Content Delivery Network | IaaS |
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2016 | 2016 |
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Servers, Storage and Networking | IaaS |
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2010 | 2010 |
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