Seattle, 98104, WA,
United States
GETY Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by GETY and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1700 GETY employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that GETY has purchased the following applications: FIS GETPAID for AR Automation in 2013, Lever by Employ for Applicant Tracking System in 2020, Salesforce Chat (formerly Salesforce Live Agent) for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems GETY is running and its propensity to invest more and deepen its relationship with FIS Global , Oracle , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing GETY revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GETY intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
ERP Financial Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| FIS Global | Legacy | FIS GETPAID | AR Automation | ERP Financial Management | n/a | 2013 | 2013 |
In 2013, GETY implemented FIS GETPAID as an AR Automation solution to centralize and automate collections activity across its North America receivables portfolio. The deployment supported a $300 million per year North America portfolio and operationalized eight collectors, with three collectors based in the Seattle office, one based in New York, and four small balance collectors based in India.
FIS GETPAID was configured to drive collections workflow automation, aging management, dispute routing, collector queue management, and activity reporting, integrating with Oracle and other systems for customer master data, invoicing, and payment reconciliation. Operational practices emphasized the ability to supervise, develop and monitor the performance of eight collectors, with daily performance reporting and standardized processes orchestrated within FIS GETPAID to support regional assignments and small balance segmentation across Seattle, New York and India.
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ERP Financial | ERP Financial Management |
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2014 | 2014 |
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Expense Management | ERP Financial Management |
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2014 | 2014 |
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HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Employ | Legacy | Lever by Employ | Applicant Tracking System | HCM | n/a | 2020 | 2020 |
In 2020, GETY deployed Lever by Employ as its Applicant Tracking System. The implementation provisioned a SaaS hosted Lever by Employ instance and was instrumented on GETY's public careers presence on https://www.gettyimages.com/, enabling direct candidate application flows from the corporate website.
The deployment concentrated on core applicant tracking capabilities, including job posting management, candidate sourcing and pipeline management, interview scheduling and structured feedback collection, and offer management. Lever by Employ was configured with customized hiring pipelines and stage based automation to enforce application routing, candidate status transitions, and recruiter handoffs.
Integration work focused on embedding Lever application forms and candidate capture directly into the corporate career pages, preserving the external candidate experience while centralizing applicant records in the Lever by Employ platform. Operational coverage included Talent Acquisition, HR operations, and hiring managers within GETY's United States operations, providing a single system for requisition and pipeline visibility.
Governance established role based access controls for recruiters and hiring managers, standardized interview and offer approval workflows, and configuration of recruitment activity reporting. The implementation emphasized application lifecycle governance and centralized process orchestration to align hiring workflows across recruiting teams.
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Core HR | HCM |
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2014 | 2018 |
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Learning and Development | HCM |
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2017 | 2017 |
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Learning and Development | HCM |
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2019 | 2019 |
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Recruiting, Applicant Tracking System | HCM |
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2014 | 2014 |
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AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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| Salesforce | Legacy | Salesforce Chat (formerly Salesforce Live Agent) | Chatbots and Conversational AI | AI-Powered Application | n/a | 2020 | 2020 |
In 2020, GETY deployed Salesforce Chat (formerly Salesforce Live Agent) on its public website. The implementation positioned Salesforce Chat as the primary real-time conversational interface for online engagement, classified under Chatbots and Conversational AI and focused on supporting GETY's media customer service and site interactions.
The deployment used a web-embedded chat widget connected to the Salesforce Chat back end and an agent console to manage live interactions. Functional capabilities implemented included pre-chat capture, real-time routing and queuing, agent presence and session handoff, canned responses, and transcript capture to preserve conversational history and support follow up.
Operational coverage centered on digital customer service and site engagement workflows, administered through centralized Salesforce Chat configuration for routing rules, skill-based queues and chat availability windows. Governance emphasized operational configuration of routing, monitoring and agent workflow settings to standardize live chat handling across public site pages.
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Chatbots and Conversational AI | AI-Powered Application |
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2021 | 2021 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2017 | 2017 |
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Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Digital Signing | Content Management |
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2021 | 2021 |
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Web Content Management | Content Management |
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2018 | 2018 |
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2017 | 2017 |
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Listing Management | CRM |
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2018 | 2018 |
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Marketing Automation | CRM |
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2012 | 2012 |
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Partner Relationship Management | CRM |
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2016 | 2016 |
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PR and Media Communication | CRM |
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2019 | 2019 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2010 | 2010 |
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IT Service Management | ITSM |
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2021 | 2021 |
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SPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Incentive Compensation Management | SPM |
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2017 | 2017 |
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TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Treasury Management | TRM |
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2014 | 2015 |
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2020 | 2020 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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Secure Email Gateways (SEGs) | CyberSecurity |
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2020 | 2020 |
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