Gjensidige Technographics
Gjensidige Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gjensidige and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4001 Gjensidige employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gjensidige has purchased the following applications: SAP SuccessFactors Employee Central for Core HR in 2020, Sapiens CoreSuite for Life & Annuities for Insurance ERP in 2024, Microsoft 365 for Collaboration in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gjensidige is running and its propensity to invest more and deepen its relationship with SAP , Sapiens International , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gjensidige revenues, which have grown to $2.60 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gjensidige intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gjensidige Tech Stack and Enterprise Applications
Gjensidige HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| SAP | Legacy | SAP SuccessFactors Employee Central | Core HR | HCM | Zalaris | 2020 | 2021 |
In 2020, Gjensidige implemented SAP SuccessFactors Employee Central as its Core HR solution. The deployment positioned SAP SuccessFactors Employee Central at the center of Gjensidige's cloud HR architecture to support HR administration and workforce data consolidation across the group.
Zalaris ASA was contracted under a five year agreement to deliver payroll, travel and expense solutions and services, and to implement strategic SAP SuccessFactors modules. The implementation scope included recruiting, onboarding and offboarding, compensation management and workforce analytics, with OpenText provisioned as the document management solution to manage employee records and HR documentation.
Architecturally the program integrated SAP SuccessFactors Employee Central with Zalaris PeopleHub, which provides Zalaris cloud payroll and travel and expense capabilities, creating an end to end HR to payroll integration. The integrated solution was configured as a multi country deployment covering Gjensidige's more than 3700 employees in Norway, Sweden and Denmark, enabling cross border payroll processing and centralized T and E claim handling.
Governance and program objectives focused on full outsourcing of payroll and associated services, ensuring compliance with personal data protection and security requirements, and achieving a modern, flexible multi country payroll and HR platform. The partnership with SAP and Zalaris was structured to support Gjensidige's HR strategy for user friendly HR processes and tools, while Zalaris assumed operational delivery of payroll and travel and expense services for the region.
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Payroll | HCM |
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2020 | 2021 |
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Recruiting, Applicant Tracking System | HCM |
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2020 | 2020 |
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Gjensidige ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sapiens International | Legacy | Sapiens CoreSuite for Life & Annuities | Insurance ERP | ERP Services and Operations | n/a | 2024 | 2024 |
In 2024, Gjensidige implemented Sapiens CoreSuite for Life & Annuities as an Insurance ERP deployment for Gjensidige Pensjonsforsikring. The implementation went live January 9, 2024, establishing a cloud-first core platform aligned with the insurer's strategy to enhance life and pensions coverage.
The implementation configured Sapiens CoreSuite for Life & Annuities as an end-to-end policy administration and core operations platform, supporting individual savings and both individual and group products across life, health, wealth and retirement. Functional capabilities emphasize policy administration, real-time centrally managed data, and streamlined workflows to accelerate the roll-out of innovative product offerings within the pensions line.
The deployment architecture is a single, unified cloud system operated with Sapiens Cloud Services, providing application management and operations under one provider. This structure delivers continuous maintenance and updates from Sapiens to keep the platform aligned with technological and regulatory requirements, while providing real-time access to centrally managed data for operations and actuarial processes.
Operational scope is focused on Gjensidige Pensjonsforsikring in Norway, marking GPF as the first Nordic customer to go-live with CoreSuite and positioning the solution to expand the insurer's digital capabilities. Governance is centralized through Sapiens provided cloud services with ongoing platform updates, and explicitly stated outcomes include a cost-efficient cloud-based IT infrastructure that streamlines workflows, accelerates product roll-out, expands digital capabilities and aims to improve customer engagement while supporting GPFs market position.
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Gjensidige Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2019 | 2019 |
In 2019, Gjensidige implemented Microsoft 365 as its Collaboration platform and publicly surfaces Microsoft 365 capabilities on its corporate website. The Microsoft 365 deployment is positioned to support employee productivity, internal communication, and content collaboration across the organization.
Configuration emphasizes core Collaboration modules within Microsoft 365, including Exchange Online email, Microsoft Teams for synchronous collaboration, SharePoint and OneDrive for document management, and Office productivity applications. Tenant level management and cloud hosted service delivery are central to the architecture, enabling centralized policy application and platform updates through Microsoft 365 administration.
Operational scope extends to enterprise business functions such as corporate communications, claims processing, and knowledge management, where collaboration tooling supports cross functional workflows. The presence of Microsoft 365 on the public website indicates the suite is used for both internal collaboration and for hosting or linking customer or employee facing content.
Governance is implemented through centralized tenant administration, security posture controls and content management policies to align Collaboration use with regulatory and corporate compliance requirements in insurance. The deployment reflects a cloud first Collaboration strategy using Microsoft 365 as the primary productivity and collaboration platform.
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Gjensidige CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Experience | CRM |
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2013 | 2013 |
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Marketing Analytics | CRM |
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2006 | 2006 |
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Tag Management | CRM |
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2016 | 2016 |
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Gjensidige ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Gjensidige IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gjensidige
| First Name | Last Name | Title | Function | Department | Phone | |
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Apps Being Evaluated by Gjensidige Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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