AI Buyer Insights:

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

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● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Michelin, an e2open customer evaluated Oracle Transportation Management

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

GL Communications
Location
818 West Diamond Avenue3rd floor,
Gaithersburg, 20878, MD,
United States
Website
https://www.gl.com/
Phone
1 301-670-4784
Artw industry
Communications
Employee
Revenue

GL Communications Technographics

GL Communications Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by GL Communications and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 50 GL Communications employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that GL Communications has purchased the following applications: Velaro Live Chat for Chatbots and Conversational AI in 2021, Adobe Connect for Audio Video and Web Conferencing in 2017, Microsoft Clarity for Marketing Analytics in 2022 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems GL Communications is running and its propensity to invest more and deepen its relationship with Velaro , Adobe Systems , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing GL Communications revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for GL Communications intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

GL Communications Tech Stack and Enterprise Applications

GL Communications AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Velaro Legacy Velaro Live Chat Chatbots and Conversational AI AI-Powered Application n/a 2021 2021
In 2021, GL Communications implemented Velaro Live Chat on its public website. Velaro Live Chat is deployed as a browser based chat widget connected to Velaro cloud services, delivering real time messaging and visitor monitoring consistent with the Chatbots and Conversational AI category. The deployment targets product and support pages to capture inbound customer inquiries and initiate live sessions with online agents. Configuration emphasized standard Chatbots and Conversational AI modules including the web chat widget, agent console for live handling, chat routing and queuing, canned responses, and persistent chat transcripts to support follow up. Operational scope is focused on customer support and pre sales engagement functions on the corporate site, where support and sales agents manage sessions and log transcripts into internal workflows. The implementation clarifies the GL Communications Velaro Live Chat Chatbots and Conversational AI relationship by centralizing web based customer engagement and establishing role based agent access and routing governance.
GL Communications Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Adobe Systems Legacy Adobe Connect Audio Video and Web Conferencing Collaboration n/a 2017 2017
In 2017, GL Communications deployed Adobe Connect on its website to provide hosted meeting and webinar capabilities. The implementation used Adobe Connect, classified as Audio Video and Web Conferencing, to surface live sessions directly through public web pages while retaining controlled access for scheduled events. The Adobe Connect deployment emphasized standard conferencing modules, including video pods, chat, screen sharing, recording, and a centralized content library, and it established persistent virtual rooms for recurring customer briefings and training. Operational coverage centered on web‑hosted, externally accessible sessions delivered from the company site, and governance artifacts focused on scheduling, host role workflows, and content publishing processes to manage meeting administration and attendee access.
Audio Video and Web Conferencing Collaboration 2017 2017
Collaboration Collaboration 2022 2022
GL Communications CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Clarity Marketing Analytics CRM n/a 2022 2022
In 2022, GL Communications deployed Microsoft Clarity on its public website to capture user behavior signals. Microsoft Clarity was implemented as a Marketing Analytics application, instrumenting session replays, heatmaps, click maps, and engagement metrics to support web behavior analysis across the corporate site. The implementation is focused on client-side page instrumentation and event configuration to surface behavioral insights for the marketing and product teams. Configuration and rollout were executed at site level, with the web and marketing team governing tagging, consent-aware tracking, and phased validation across key site sections. Microsoft Clarity is used as the primary Marketing Analytics signal for on-site user interaction, and dashboards and recorded sessions feed operational analytics workflows used by marketing and web operations.
Sales Automation, CRM, Sales Engagement CRM 2021 2021
GL Communications PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2016 2016
GL Communications IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2022 2022
Application Hosting and Computing Services IaaS 2022 2022
Cloud Storage IaaS 2019 2019
Content Delivery Network IaaS 2020 2020
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at GL Communications

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by GL Communications Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from GL Communications IT executives and key decision makers. This section highlights GL Communications's latest recorded technology evaluations, including Mirakl Marketplace Platform for eCommerce on 2026-03-16. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the GL Communications digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
2026-03-16 GL Communications Evaluated Mirakl Mirakl Marketplace Platform eCommerce eCommerce
FAQ - APPS RUN THE WORLD GL Communications Technographics
GL Communications is a Communications organization based in United States, with around 50 employees and annual revenues of $7.0 million.
GL Communications operates a diverse technology stack with applications such as Velaro Live Chat, Adobe Connect and Microsoft Clarity, covering areas like Chatbots and Conversational AI, Audio Video and Web Conferencing and Marketing Analytics.
GL Communications has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Velaro, Adobe Systems and Microsoft.
GL Communications recently adopted applications including Microsoft 365 in 2022, Microsoft Clarity in 2022 and Microsoft Azure Cloud Services in 2022, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of GL Communications’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates GL Communications’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete GL Communications technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.