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Arrow Bank
Location
250 Glen Street,
Glens Falls, 12801, NY,
United States
Website
https://www.arrowbank.com/
Phone
1 518-745-1000
Artw industry
Banking and Financial Services
Employee
Revenue

Arrow Bank Technographics

Arrow Bank Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Arrow Bank and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Arrow Bank employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Arrow Bank has purchased the following applications: FIS Relius for Benefits Administration, Pension Administration in 2011, nCino Commercial Banking for Core Banking in 2019, Cisco Webex Meetings for Audio Video and Web Conferencing in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Arrow Bank is running and its propensity to invest more and deepen its relationship with FIS Global , nCino , NCR Voyix or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Arrow Bank revenues, which have grown to $140.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Arrow Bank intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Arrow Bank Data, Technology Stack, and Enterprise Applications
HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
FIS Global Legacy FIS Relius Benefits Administration, Pension Administration HCM n/a 2011 2011
ERP Services and Operations
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
nCino Legacy nCino Commercial Banking Core Banking ERP Services and Operations n/a 2019 2019
In 2019, Arrow Bank implemented nCino Commercial Banking to support its Core Banking needs for commercial lending and credit operations. The nCino Commercial Banking deployment was positioned to centralize commercial loan lifecycle management and standardize underwriting workflows across the bank. The implementation focused on commercial lending functional modules typical of the application category, including loan origination workflow configuration, credit documentation and collateral tracking, automated task orchestration, and case management for credit approvals. Configuration work emphasized role-based access and workflow routing to align with credit operations and relationship management processes. The deployment was delivered as a cloud-hosted nCino Commercial Banking platform configured to interface with the bank's existing operational landscape, with design considerations for integration to core accounting ledgers, treasury processes, and enterprise risk workflows. Architecture choices prioritized centralized case and document repositories, audit trail capture for credit decisions, and API-ready endpoints to support downstream reporting and data feeds. Operational governance was formalized through a dedicated nCino Commercial Administrator role at Arrow Bank, established in January 2020, supported by credit operations leadership with long tenure as a nCino Administrator. Governance activities included configuration stewardship, change control for workflow updates, and user training coordination to sustain commercial lending operations on the nCino Commercial Banking platform.
Digital Banking ERP Services and Operations 2015 2015
Loan Management ERP Services and Operations 2020 2020
Loan Origination System (LOS) ERP Services and Operations 2020 2020
Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Cisco Systems Legacy Cisco Webex Meetings Audio Video and Web Conferencing Collaboration n/a 2021 2021
Collaboration Collaboration 2022 2022
Collaboration Collaboration 2023 2023
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Marketing Automation CRM 2020 2020
Marketing Automation CRM 2021 2021
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2018 2018
CyberSecurity
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Secure Email Gateways (SEGs) CyberSecurity 2021 2021
IT Decision Makers and Key Stakeholders at Arrow Bank
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Arrow Bank Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Arrow Bank Technographics

Arrow Bank is a Banking and Financial Services organization based in United States, with around 600 employees and annual revenues of $140.0 million.

Arrow Bank operates a diverse technology stack with applications such as FIS Relius, nCino Commercial Banking and Cisco Webex Meetings, covering areas like Benefits Administration, Pension Administration, Core Banking and Audio Video and Web Conferencing.

Arrow Bank has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as FIS Global, nCino and Cisco Systems.

Arrow Bank recently adopted applications including Microsoft 365 in 2023, Slack Connect in 2022 and Cisco Webex Meetings in 2021, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Arrow Bank’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Arrow Bank’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Arrow Bank technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.