Global Connect Technographics
Global Connect Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Global Connect and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 55 Global Connect employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Global Connect has purchased the following applications: Microsoft 365 for Collaboration in 2018, Hotjar for Customer Experience in 2017, New Relic APM for Application Performance Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Global Connect is running and its propensity to invest more and deepen its relationship with Microsoft , Contentsquare , HubSpot or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Global Connect revenues, which have grown to $7.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Global Connect intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Global Connect Tech Stack and Enterprise Applications
Global Connect Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2018 | 2018 |
In 2018, Global Connect implemented Microsoft 365 for Collaboration. Publicly accessible site source contains references to Microsoft 365, confirming observable tenant level use of Microsoft 365 tied to the organization and indicating the company is operating Microsoft 365 capabilities alongside its website presence. For a 55 person communications firm, the deployment aligns with core Collaboration capabilities, including Exchange Online email, Microsoft Teams for chat and meetings, and SharePoint and OneDrive for document storage and coauthoring, which support real time collaboration and content sharing.
The configuration appears as a cloud SaaS tenant delivering collaboration, content management, and internal communication workflows across the organization. Governance and operational control are likely centered on centralized tenant administration, user provisioning, and access controls consistent with Microsoft 365 management patterns, with IT responsible for account lifecycle and application configuration. Global Connect Microsoft 365 Collaboration supports business functions including corporate communications and general office productivity, providing a consolidated collaboration layer for the company.
|
Global Connect CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Contentsquare | Legacy | Hotjar | Customer Experience | CRM | n/a | 2017 | 2017 |
In 2017, Global Connect implemented Hotjar to instrument its public website for Customer Experience. The Hotjar script was embedded in the web frontend to capture behavioral analytics and qualitative feedback, using typical Customer Experience capabilities such as heatmaps, session recordings, conversion funnel visualization and on-site feedback widgets, and the full application name Hotjar appears in site instrumentation.
The implementation supported product, UX and marketing workstreams by surfacing user behavior and direct feedback to inform page-level UX and content decisions. Deployment was client-side through the website code, with configuration focused on page groupings, recording rules, survey and poll triggers, and privacy and consent controls appropriate for on-page analytics.
|
|
|
|
|
Marketing Automation | CRM |
|
2015 | 2015 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2021 | 2021 |
|
|
|
|
|
Marketing Automation | CRM |
|
2022 | 2022 |
|
Global Connect ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| New Relic | Legacy | New Relic APM | Application Performance Management | ITSM | n/a | 2022 | 2022 |
In 2022, Global Connect implemented New Relic APM for Application Performance Management on their website. New Relic APM was instrumented on the web application to collect server-side transaction traces, error analytics, and real user monitoring metrics. The deployment centers on website performance visibility and application-level telemetry.
Implementation details include agent-based instrumentation within the website application stack, configuration of dashboards and alerting in New Relic APM, and use of transaction tracing and error reporting capabilities to surface slow requests and exceptions. Operational coverage is focused on web engineering and operations teams responsible for site reliability and incident response. Governance and rollout were organized around website-level configuration and centralized telemetry access for technical stakeholders.
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
|
|
|
|
IT Service Management | ITSM |
|
2022 | 2022 |
|
Global Connect IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2021 | 2021 |
|
Global Connect CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Web Gateways (SWG) | CyberSecurity |
|
2013 | 2013 |
|
IT Decision Makers and Key Stakeholders at Global Connect
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Global Connect Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-20 | Global Connect | Evaluated | GECKO | GECKO Booking | Reservation and Booking Management | ERP Services and Operations |