Global Facility Management & Construction Inc.
525 Broadhollow Road, Suite 100,
Melville, 11747, NY,
United States
Melville, 11747, NY,
United States
1 866-213-2337
Professional Services
Global Facility Management & Construction Inc. Technographics
Global Facility Management & Construction Inc. Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Global Facility Management & Construction Inc. and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 200 Global Facility Management & Construction Inc. employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Global Facility Management & Construction Inc. has purchased the following applications: Salesforce Field Service (ex ClickSoftware) for Field Service Management in 2019, Microsoft 365 for Collaboration in 2015, Automattic Jetpack CRM for CRM in 2021 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Global Facility Management & Construction Inc. is running and its propensity to invest more and deepen its relationship with Salesforce , Microsoft , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Global Facility Management & Construction Inc. revenues, which have grown to $35.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Global Facility Management & Construction Inc. intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Global Facility Management & Construction Inc. Tech Stack and Enterprise Applications
Global Facility Management & Construction Inc. ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Field Service (ex ClickSoftware) | Field Service Management | ERP Services and Operations | Traction on Demand | 2019 | 2019 |
In 2019, Global Facility Management & Construction Inc. implemented Salesforce Field Service (ex ClickSoftware) together with Service Cloud, establishing Field Service Management as a central platform for work order orchestration. Traction on Demand served as the systems integrator and deployed Field Service Lightning to streamline work order and schedule management across GFM’s field operations.
Traction on Demand built a custom work task manager application inside Salesforce to track task completion and required follow ups for each work order, and configured reporting that surfaces productivity insights for operations teams. Salesforce Field Service (ex ClickSoftware) was configured to manage dispatching and task-level workflows, with the custom app providing a task status layer and report generation tied to work order records.
The implementation consolidated quoting within Salesforce, enabling GFM to generate and send a single unified customer quote that is branded and accurate, and aligned quoting records with service work orders. Traction supported an 18,000 third party vendor survey and used the survey data to build a vendor scorecard that tracks vendor performance, compliance and pricing, extending the Field Service Management deployment into vendor management and procurement visibility.
Operational scope included field technicians, vendor management, sales quoting and service operations, with schedule management implemented as an initial focus and plans to expand into additional Field Service Lightning capabilities. Governance changes included embedding task-level tracking and scorecard reporting into regular operational reviews, and consolidating quoting and work order lifecycles inside Salesforce to improve cross-functional process control.
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Global Facility Management & Construction Inc. Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Global Facility Management & Construction Inc. implemented Microsoft 365 for Collaboration. The company of 200 employees in the United States is using Microsoft 365 on their website and across internal operations to support communication, document workflows, and project coordination. Microsoft 365 is presented as the primary Collaboration platform for email, document coauthoring, cloud file storage, and real time communication.
Configuration appears aligned with typical Collaboration deployments, leveraging tenant services such as Exchange Online for email, SharePoint Online for project document management, OneDrive for individual file sync and Microsoft Teams for team chat and meetings. Functional modules implemented reflect Collaboration use cases including shared document libraries, permissions based access control, calendaring, and collaboration workflows for field and office teams. Governance emphasis is inferred on centralized user provisioning and role based access controls to support facilities and construction project operations.
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Global Facility Management & Construction Inc. CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Automattic | Legacy | Automattic Jetpack CRM | CRM | CRM | n/a | 2021 | 2021 |
In 2021, Global Facility Management & Construction Inc. deployed Automattic Jetpack CRM on its corporate website. The Automattic Jetpack CRM implementation is presented as a website integrated CRM and is cataloged in the CRM Apps Category, serving as the primary contact and lead capture system exposed on www.gfm247.com.
Configuration centers on contact record consolidation, lead capture workflows and pipeline visibility, leveraging Jetpack CRM contact management and pipeline capabilities common to CRM solutions. The implementation surfaces web form ingestion into centralized contact profiles, activity tracking and stage based pipeline management to support sales intake and client engagement workflows.
Operational scope covers customer facing functions including sales intake, account management and operations teams, with the CRM accessed through the website interface for client interactions. Governance is managed at the site level using the application administrative controls available within the deployed Jetpack CRM instance, and no external integrations beyond the website are specified in the source information.
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Marketing Automation | CRM |
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2016 | 2016 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Global Facility Management & Construction Inc. IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Global Facility Management & Construction Inc. CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Web Gateways (SWG) | CyberSecurity |
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2013 | 2013 |
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IT Decision Makers and Key Stakeholders at Global Facility Management & Construction Inc.
| First Name | Last Name | Title | Function | Department | Phone | |
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Vice President Of Technology/CIO | VP | IT | |
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Director of Field Operations | Director | Finance | |
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Senior Field Manager & Construction Superintendent | Manager | Operations | |
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Vice President of Operations | VP | Operations | |
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Apps Being Evaluated by Global Facility Management & Construction Inc. Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Global Facility Management & Construction Inc. IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Global Facility Management & Construction Inc. digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Global Facility Management & Construction Inc. Technographics
Global Facility Management & Construction Inc. is a Professional Services organization based in United States,
with around 200 employees and annual revenues of $35.0 million.
Global Facility Management & Construction Inc. operates a diverse technology stack with applications such as
Salesforce Field Service (ex ClickSoftware), Microsoft 365 and Automattic Jetpack CRM,
covering areas like Field Service Management, Collaboration and CRM.
Global Facility Management & Construction Inc. has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Salesforce, Microsoft and Automattic.
Global Facility Management & Construction Inc. recently adopted applications including
Automattic Jetpack CRM in 2021, Salesforce Sales Cloud in 2021 and Salesforce Field Service (ex ClickSoftware) in 2019,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Global Facility Management & Construction Inc.’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Global Facility Management & Construction Inc.’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Global Facility Management & Construction Inc. technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.