London, WC2H 7LA,
United Kingdom
Global Technographics
Global Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Global and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 2120 Global employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Global has purchased the following applications: Phenom Talent CRM for Candidate Relationship Management in 2017, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Global is running and its propensity to invest more and deepen its relationship with Phenom , Cisco Systems , Zoom Video Communications or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Global revenues, which have grown to $252.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Global intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Global Tech Stack and Enterprise Applications
Global HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Phenom | Legacy | Phenom Talent CRM | Candidate Relationship Management | HCM | n/a | 2017 | 2017 |
In 2017, Global deployed Phenom Talent CRM as its Candidate Relationship Management solution to centralize candidate engagement and career site interactions. The implementation uses Phenom People components embedded on Global's public careers portal to capture candidate profiles, drive inbound interest, and route talent into managed pipelines. Global is a Professional Services firm headquartered in the United Kingdom with approximately 2,120 employees, and the deployment was scoped to support corporate talent acquisition and employer branding functions.
Phenom Talent CRM was configured to support core Candidate Relationship Management capabilities including candidate profiles, talent pool segmentation, nurture campaign orchestration, and career-site content management in line with recruiting and talent marketing workflows. Integration work focused on the direct embedding of Phenom People on the corporate careers site to establish a live feed into the CRM and to enable candidate journey orchestration, while HR operations and recruitment teams used the system for pipeline visibility and candidate communications. Governance and operational ownership were maintained within central talent acquisition and HR technology, aligning requisition handling, career-site content updates, and candidate engagement policies under a single HR operations remit.
|
Global Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020, Global implemented Cisco Webex Meetings. The deployment leverages Cisco Webex Meetings in the Audio Video and Web Conferencing category to support client engagement and internal collaboration for Global, a UK professional services firm with 2,120 employees and 252000000 in revenue. Global is using Cisco Webex Meetings on their website to provide direct meeting access for external stakeholders and prospective clients.
Configuration focused on browser-based meeting joins and embedded join flows, together with scheduling, host controls, screen sharing and session recording capabilities that are standard for Audio Video and Web Conferencing solutions. Cisco Webex Meetings was set up to support participant management, meeting moderation and presentation workflows aligned to client delivery scenarios and sales demonstrations. Global Cisco Webex Meetings Audio Video and Web Conferencing supports client meetings and internal collaboration across delivery and go to market teams.
Operational coverage centers on client delivery, sales and marketing functions, with meetings initiated from the corporate site as well as internal conferencing channels. The implementation emphasizes web channel orchestration for externally facing sessions and standard conferencing controls for internal collaboration. Governance work addressed meeting policy, host provisioning and usage guidelines to align conferencing behavior with professional services engagement practices.
|
|
|
|
|
Audio Video and Web Conferencing | Collaboration |
|
2020 | 2020 |
|
|
|
|
|
Collaboration | Collaboration |
|
2017 | 2017 |
|
Global Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2020 | 2020 |
In 2020, Global implemented Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) to provide Digital Signing capability directly on its public website. The implementation positions Adobe Acrobat Sign as the primary web-based signature capture layer for customer-facing contract execution and consent workflows at the United Kingdom based professional services firm with 2,120 employees.
The deployment uses Adobe Acrobat Sign embedded signing and web form flows along with the application’s electronic signature capture, audit trail and compliance metadata features, aligning with standard Digital Signing functional modules such as signature authentication, document workflow orchestration and tamper-evident record keeping. Operational coverage is concentrated on website-initiated signing sessions for customer agreements and onboarding, and governance focuses on maintaining auditable signature records and consent metadata to support legal and compliance processes.
|
Global CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Customer Experience | CRM |
|
2021 | 2021 |
|
|
|
|
|
Customer Support | CRM |
|
2019 | 2019 |
|
|
|
|
|
Digital Advertising Platform | CRM |
|
2023 | 2023 |
|
|
|
|
|
Marketing Analytics | CRM |
|
2019 | 2019 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Marketing Automation | CRM |
|
2018 | 2018 |
|
|
|
|
|
Sales Automation, CRM, Sales Engagement | CRM |
|
2021 | 2021 |
|
Global ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
IT Service Management | ITSM |
|
2020 | 2020 |
|
|
|
|
|
IT Service Management | ITSM |
|
2018 | 2018 |
|
Global PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Transactional Email | PaaS |
|
2019 | 2019 |
|
|
|
|
|
Transactional Email | PaaS |
|
2020 | 2020 |
|
Global IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Application Hosting and Computing Services | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Cloud Storage | IaaS |
|
2013 | 2013 |
|
|
|
|
|
Content Delivery Network | IaaS |
|
2020 | 2020 |
|
Global CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
|
|
|
|
Secure Email Gateways (SEGs) | CyberSecurity |
|
2016 | 2016 |
|
IT Decision Makers and Key Stakeholders at Global
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| Salesforce Administrator | Manager | Marketing | ||||
| Junior Salesforce Administrator | Manager | Marketing |
Apps Being Evaluated by Global Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-08-20 | Global | Evaluated | Checkout.com | Checkout.com | Payment Processing | ERP |