Margate, 33068, FL,
United States
Global Response Technographics
Global Response Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Global Response and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 600 Global Response employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Global Response has purchased the following applications: Sage Intacct for ERP Financial in 2022, Equifax I-9 Management for HR Compliance in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Global Response is running and its propensity to invest more and deepen its relationship with Sage , Equifax , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Global Response revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Global Response intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Global Response Tech Stack and Enterprise Applications
Global Response ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sage | Legacy | Sage Intacct | ERP Financial | ERP | n/a | 2022 | 2022 |
In 2022 Global Response deployed Sage Intacct as its ERP Financial system to centralize accounting and finance functions across the organization. The implementation aligns with the professional services firm profile and company scale, focusing on core finance stabilization for a 600 person, US based services provider.
The Sage Intacct deployment emphasizes core financial modules typical of ERP Financial platforms, including a general ledger, accounts payable, accounts receivable, cash management, multi entity consolidation, and financial reporting. Configuration work concentrated on dimensional reporting and automated journal workflows to support standardized period close and revenue accounting processes.
The architecture reflects a cloud native SaaS deployment of Sage Intacct with role based access controls and centralized financial governance to support finance, accounting, and revenue operations. Sage Intacct is used on their website, and operational rollout targeted centralized finance functions rather than distributed line of business systems, with governance focused on a unified chart of accounts and formal close controls.
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Global Response HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Equifax | Legacy | Equifax I-9 Management | HR Compliance | HCM | n/a | 2018 | 2018 |
In 2018 Global Response implemented Equifax I-9 Management as part of its HR Compliance tooling. The deployment is described in the organization’s HR onboarding operations and is actively used by onboarding coordinators at the Margate, FL site to manage new hire verification and onboarding workflows.
Equifax I-9 Management is used to launch onboarding classes and manage the full I-9 lifecycle, leveraging Equifax I-9 Advantage workflows for document capture and e-verify case handling. Configuration and day-to-day operations center on I-9 processing, consolidation of onboarding documents, and status management for transfers, promotions, and full-time to part-time changes.
Operationally the application sits alongside the company’s HRIS processes, with hires entered into UKG after completion of onboarding workflows in Equifax I-9 Management, creating a documented handoff between identity verification and personnel records. Coverage spans HR operations, onboarding teams, and talent acquisition functions, and the implementation includes maintained process flow documentation used to train new coordinators and standardize procedures.
Governance is operationalized through the onboarding coordinator role, which manages e-verify cases as needed and performs status changes and document consolidation within Equifax I-9 Management. The deployment reflects a focused HR Compliance implementation for I-9 lifecycle management, onboarding document control, and prescribed coordinator-driven workflows.
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Global Response Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2020 | 2020 |
In 2020 Global Response deployed Cisco Webex Meetings on its public website to provide a native web-based meeting capability for client interactions. Cisco Webex Meetings is used as an Audio Video and Web Conferencing solution embedded in site pages to enable browser-based join, live audio and video sessions, and screen sharing for external clients. The deployment targets professional services workflows and supports sales, account management, and service delivery teams for remote consultations and client collaboration.
Configuration focused on standard Cisco Webex Meetings capabilities, including host controls, meeting scheduling workflows, meeting recording and participant management, with session handling performed by the Cisco Webex Meetings platform. The implementation is web-first, exposing join flows directly from web pages and centralizing administrative controls and meeting governance for internal hosts. Architecture centers on embedding Cisco Webex Meetings functionality into Global Response web assets to streamline client-facing conferencing and collaboration.
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Collaboration | Collaboration |
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2012 | 2012 |
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Collaboration | Collaboration |
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2021 | 2021 |
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Global Response eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2001 | 2001 |
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Global Response CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Account Based Marketing | CRM |
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2022 | 2022 |
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CRM | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2018 | 2018 |
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Customer Support | CRM |
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2012 | 2012 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Global Response IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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Global Response CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Secure Web Gateways (SWG) | CyberSecurity |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Global Response
Apps Being Evaluated by Global Response Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||