Globalway
Daiichi Building 1-7-3 Hamamatsucho Minato-ku,
Tokyo, 105-0013,
Japan
Tokyo, 105-0013,
Japan
81 3 5441-7193
Professional Services
Globalway Technographics
Globalway Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Globalway and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 98 Globalway employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Globalway has purchased the following applications: Google Workspace (Formerly Google G-Suite) for Collaboration in 2013, Salesforce Marketing Cloud for Marketing Automation in 2018, Atlassian Jira Service Desk for IT Service Management in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Globalway is running and its propensity to invest more and deepen its relationship with Google , Salesforce , Atlassian or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Globalway revenues, which have grown to $15.8 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Globalway intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Globalway Tech Stack and Enterprise Applications
Globalway Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2013 | 2013 |
In 2013, Globalway implemented Google Workspace (Formerly Google G-Suite) in the Collaboration category. The company publicly references use of Google Workspace (Formerly Google G-Suite) on its corporate website, indicating an institutional adoption for core collaboration and communication functions.
The deployment centers on standard Google Workspace capabilities, including Gmail for corporate email, Google Drive and Google Docs for document storage and collaborative authoring, Google Calendar for scheduling, Google Meet for videoconferencing, and the Google Admin console for user provisioning and access control. Implementation scope is company wide for a 98 person professional services firm, aligning Collaboration functionality with corporate communications, project collaboration, and knowledge management across departments. Governance appears to follow typical Workspace patterns, using centralized administration, account lifecycle management and device and access controls available through the platform, with no implementation partners or explicit integrations documented in the source.
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Globalway CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Salesforce | Legacy | Salesforce Marketing Cloud | Marketing Automation | CRM | n/a | 2018 | 2018 |
In 2018, Globalway implemented Salesforce Marketing Cloud. Globalway uses Salesforce Marketing Cloud as its Marketing Automation platform on its corporate website to drive digital engagement and campaign orchestration for the Professional Services firm of 98 employees in Japan.
The deployment leverages core Salesforce Marketing Cloud capabilities such as Email Studio, Journey Builder, Automation Studio and Content Builder to manage email campaigns, multi-step customer journeys, automated workflows and content publishing. Configuration work emphasized contact data modeling, segmentation rules and scheduled automations to support lead capture, nurture flows and recurring campaign cadence.
The implementation is integrated with Globalway’s corporate website to capture on-site behavior signals, host landing pages and process web forms, enabling web-to-email flows and on-site content personalization. Operational coverage centers on the marketing and digital teams, with the platform operating as the primary Marketing Automation layer for website-driven customer engagement across the company’s Japan operations.
Governance focuses on centralized campaign orchestration, role-based access controls and content approval workflows to standardize marketing operations. The setup supports scheduled campaign deployment, automated audience segmentation and ongoing marketing operations governance within Salesforce Marketing Cloud.
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Globalway ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Atlassian | Legacy | Atlassian Jira Service Desk | IT Service Management | ITSM | n/a | 2018 | 2018 |
In 2018, Globalway deployed Atlassian Jira Service Desk as its IT Service Management platform. The Atlassian Jira Service Desk instance is exposed on the company website to provide a customer-facing request portal and to centralize incoming support requests under the IT Service Management category.
The implementation centers on standard IT service management capabilities, including a web request portal, issue ticketing and queuing, configurable request types and workflows, SLA definitions and automated routing. Configuration work focused on role-based access and approval flows to separate external client-facing requests from internal IT and operations tickets, and the deployment leverages built-in automation for ticket lifecycle events and escalation handling.
Operational coverage includes customer support and internal IT operations for Globalway, with the service desk acting as the primary intake and tracking system for incidents and service requests received via the website. Governance adjustments accompanied the rollout, including defined request categorization, service level rules and escalation procedures to align operational processes with the Atlassian Jira Service Desk workflow model.
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Globalway IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Globalway
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Globalway Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Globalway IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Globalway digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||
FAQ - APPS RUN THE WORLD Globalway Technographics
Globalway is a Professional Services organization based in Japan,
with around 98 employees and annual revenues of $15.8 million.
Globalway operates a diverse technology stack with applications such as
Google Workspace (Formerly Google G-Suite), Salesforce Marketing Cloud and Atlassian Jira Service Desk,
covering areas like Collaboration, Marketing Automation and IT Service Management.
Globalway has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Google, Salesforce and Atlassian.
Globalway recently adopted applications including
Amazon Elastic Load Balancing (ELB) in 2020, Amazon CloudFront in 2019 and Salesforce Marketing Cloud in 2018,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Globalway’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Globalway’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Globalway technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.