Glovo Kenya
2nd Floor Mahiga Mairu Ave,
Nairobi, x,
Kenya
Nairobi, x,
Kenya
254 706 268969
Distribution
Glovo Kenya Technographics
Glovo Kenya Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Glovo Kenya and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 250 Glovo Kenya employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Glovo Kenya has purchased the following applications: Apple Pay for Payment Processing in 2022, Google Workspace (Formerly Google G-Suite) for Collaboration in 2015, Twilio Segment for Customer Data Platform in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Glovo Kenya is running and its propensity to invest more and deepen its relationship with Apple , Google , Typeform or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Glovo Kenya revenues, which have grown to $30.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Glovo Kenya intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Glovo Kenya Tech Stack and Enterprise Applications
Glovo Kenya ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Apple | Legacy | Apple Pay | Payment Processing | ERP | n/a | 2022 | 2022 |
In 2022, Glovo Kenya implemented Apple Pay on its website as a Payment Processing option for customer checkout. The Apple Pay deployment is embedded into the web checkout flow to enable tokenized, device-based payment authorization using browser and device authentication methods. Glovo Kenya Apple Pay Payment Processing supports mobile web customers and desktop sessions where Apple Pay is available through supported browsers.
The implementation focuses on front-end checkout integration and client-side token handling, reflecting standard Payment Processing capabilities such as card tokenization and consumer authentication. Operational ownership is associated with payments, product, and customer support teams, and the change impacts order capture, billing, and dispute handling workflows on the Glovo Kenya website. Apple Pay is presented as an alternative payment method within the site checkout for iOS users, and the deployment aligns with secure payment handling and checkout orchestration patterns common to Payment Processing solutions.
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Glovo Kenya Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2015 | 2015 |
In 2015, Glovo Kenya implemented Google Workspace (Formerly Google G-Suite) as its Collaboration platform. The cloud native deployment supports approximately 250 employees and is visible on Glovo Kenya's public website, establishing a centralized productivity layer for the organization.
Google Workspace (Formerly Google G-Suite) is configured to deliver core collaboration capabilities including Gmail for corporate email, Google Drive for cloud storage, Google Docs and Sheets for concurrent document editing, Google Calendar for scheduling, and Google Meet for video conferencing. Administrative controls are managed through the Google Admin console with domain level user provisioning, group management, and access controls to enforce sharing and authentication policies.
Operational coverage is company wide within Kenya and spans operations, customer support, marketing, and product teams, aligning Collaboration tooling with day to day business workflows. Governance is implemented via centralized administration, role based group memberships, sharing policies, and domain controls to manage user access and external collaboration.
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Survey and Questionnaire | Collaboration |
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2016 | 2016 |
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Glovo Kenya CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Twilio | Legacy | Twilio Segment | Customer Data Platform | CRM | n/a | 2017 | 2017 |
In 2017, Glovo Kenya implemented Twilio Segment as a Customer Data Platform on its website. The deployment concentrated on client-side web instrumentation to capture session events, user interactions, and customer identifiers, positioning Twilio Segment as the primary web data capture layer for Glovo Kenya.
Configuration work for Twilio Segment included event schema design, identity stitching to build unified user profiles, and real-time event stream routing to downstream analytics and engagement systems. The implementation used the platform's tracking and profile capabilities typical of a Customer Data Platform, and configurations supported both immediate event forwarding and aggregated data collection.
Operational scope was website centric and aligned to marketing, product analytics, and customer operations teams within Glovo Kenya, driving consistent event taxonomy and segmentation workflows. Governance emphasized data quality and consent aligned capture to ensure web collection met privacy expectations, and Twilio Segment on the website served as a centralized source of web-based customer event data to support analytics and customer engagement functions.
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Customer Data Platform | CRM |
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2021 | 2021 |
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Customer Engagement, Customer Loyalty | CRM |
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2021 | 2021 |
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Customer Experience | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2015 | 2015 |
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Marketing Analytics | CRM |
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2017 | 2017 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Analytics | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Marketing Automation | CRM |
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2021 | 2021 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Glovo Kenya ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2019 | 2019 |
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Glovo Kenya TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Governance, Risk and Compliance | TRM |
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2021 | 2021 |
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Glovo Kenya PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Transactional Email | PaaS |
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2015 | 2015 |
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Transactional Email | PaaS |
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2018 | 2018 |
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Transactional Email | PaaS |
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2019 | 2019 |
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Glovo Kenya IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2014 | 2014 |
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IT Decision Makers and Key Stakeholders at Glovo Kenya
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Glovo Kenya Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Glovo Kenya IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Glovo Kenya digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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FAQ - APPS RUN THE WORLD Glovo Kenya Technographics
Glovo Kenya is a Distribution organization based in Kenya,
with around 250 employees and annual revenues of $30.0 million.
Glovo Kenya operates a diverse technology stack with applications such as
Apple Pay, Google Workspace (Formerly Google G-Suite) and Twilio Segment,
covering areas like Payment Processing, Collaboration and Customer Data Platform.
Glovo Kenya has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Apple, Google and Twilio.
Glovo Kenya recently adopted applications including
Apple Pay in 2022, Amazon CloudFront in 2022 and mParticle CDP in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Glovo Kenya’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Glovo Kenya’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Glovo Kenya technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.