AI Buyer Insights:

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Golden Software, LLC Tech Stack and Enterprise Applications

Golden Software, LLC AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
LiveChat, Inc. Legacy LiveChat Chatbots and Conversational AI AI-Powered Application n/a 2012 2012
In 2012, Golden Software, LLC deployed LiveChat on its public website. The implementation uses LiveChat as a web-embedded customer engagement solution within the Chatbots and Conversational AI category to handle inbound customer inquiries and pre-sales questions, exposing a persistent chat widget for real-time and asynchronous messaging. Configuration aligns with standard Chatbots and Conversational AI workflows, including real-time chat routing, canned responses, and chat transcript retention to support repeatable support and pre-sales processes. LiveChat is operated by Golden Software's support and sales functions, with governance focused on agent assignment, response templates, and transcript capture for knowledge base inputs.
Chatbots and Conversational AI AI-Powered Application 2017 2017
Golden Software, LLC Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Google Legacy Google Workspace (Formerly Google G-Suite) Collaboration Collaboration n/a 2020 2020
In 2020, Golden Software, LLC deployed Google Workspace (Formerly Google G-Suite) under the Collaboration category. Golden Software, LLC uses Google Workspace (Formerly Google G-Suite) as indicated on its website, provisioning the cloud native suite company wide to support core professional services workflows. The implementation centers on standard Google Workspace modules including Gmail for email hosting, Google Drive for centralized file storage, Google Docs Sheets and Slides for collaborative document authoring, and Google Calendar for scheduling. Administrative controls are exercised through the Google Workspace Admin console for user provisioning, group access management, and basic security configuration appropriate to a 30 employee environment. Operationally the Google Workspace deployment provides Collaboration capabilities across the company for document collaboration, email routing, and appointment coordination tied to professional services delivery. Governance is maintained via centralized admin policies and account management within the Google Workspace environment, aligning application configuration with day to day business functions rather than introducing additional on premise infrastructure.
Golden Software, LLC Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Joomla Legacy Joomla 3.9 Web Content Management Content Management n/a 2011 2011
In 2011, Golden Software, LLC implemented Joomla 3.9 on its public website to centralize page and asset management. Joomla 3.9 was deployed as the company's Web Content Management platform, providing the core CMS framework, content authoring interfaces, template management, and extension support. Configuration emphasized lightweight site administration and role based publishing workflows appropriate for a 30 person professional services organization, with content editors and marketing staff managing site pages, documentation, and downloadable assets. Standard Joomla 3.9 modules including article management, menu systems, media manager, and user permissions were used to structure content lifecycle and editorial approvals, with template overrides and extension update processes established to maintain site stability and ongoing content governance.
Golden Software, LLC eCommerce
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
eCommerce eCommerce 2012 2012
Golden Software, LLC CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Support CRM 2016 2016
Marketing Analytics CRM 2019 2019
Marketing Analytics CRM 2019 2019
Marketing Automation CRM 2016 2016
Golden Software, LLC ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
IT Service Management ITSM 2021 2021
Golden Software, LLC PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2014 2014
Golden Software, LLC IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2015 2015
Content Delivery Network IaaS 2019 2019

IT Decision Makers and Key Stakeholders at Golden Software, LLC

First Name Last Name Title Function Department Email Phone
President CXO Finance
General Manager Manager Finance
Web, IT and Project Management Manager IT

Apps Being Evaluated by Golden Software, LLC Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Golden Software, LLC IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Golden Software, LLC digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Golden Software, LLC Technographics
Golden Software, LLC is a Professional Services organization based in United States, with around 30 employees and annual revenues of $3.0 million.
Golden Software, LLC operates a diverse technology stack with applications such as LiveChat, Google Workspace (Formerly Google G-Suite) and Joomla 3.9, covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Golden Software, LLC has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as LiveChat, Inc., Google and Joomla.
Golden Software, LLC recently adopted applications including Atlassian Jira Service Desk in 2021, Google Workspace (Formerly Google G-Suite) in 2020 and Crazy Egg in 2019, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Golden Software, LLC’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Golden Software, LLC’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Golden Software, LLC technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.