Golden, 80401-1866, CO,
United States
Golden Software, LLC Technographics
Golden Software, LLC Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Golden Software, LLC and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 30 Golden Software, LLC employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Golden Software, LLC has purchased the following applications: LiveChat for Chatbots and Conversational AI in 2012, Google Workspace (Formerly Google G-Suite) for Collaboration in 2020, Joomla 3.9 for Web Content Management in 2011 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Golden Software, LLC is running and its propensity to invest more and deepen its relationship with LiveChat, Inc. , Zendesk , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Golden Software, LLC revenues, which have grown to $3.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Golden Software, LLC intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Golden Software, LLC Tech Stack and Enterprise Applications
Golden Software, LLC AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| LiveChat, Inc. | Legacy | LiveChat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2012 | 2012 |
In 2012, Golden Software, LLC deployed LiveChat on its public website. The implementation uses LiveChat as a web-embedded customer engagement solution within the Chatbots and Conversational AI category to handle inbound customer inquiries and pre-sales questions, exposing a persistent chat widget for real-time and asynchronous messaging.
Configuration aligns with standard Chatbots and Conversational AI workflows, including real-time chat routing, canned responses, and chat transcript retention to support repeatable support and pre-sales processes. LiveChat is operated by Golden Software's support and sales functions, with governance focused on agent assignment, response templates, and transcript capture for knowledge base inputs.
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Chatbots and Conversational AI | AI-Powered Application |
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2017 | 2017 |
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Golden Software, LLC Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2020 | 2020 |
In 2020, Golden Software, LLC deployed Google Workspace (Formerly Google G-Suite) under the Collaboration category. Golden Software, LLC uses Google Workspace (Formerly Google G-Suite) as indicated on its website, provisioning the cloud native suite company wide to support core professional services workflows.
The implementation centers on standard Google Workspace modules including Gmail for email hosting, Google Drive for centralized file storage, Google Docs Sheets and Slides for collaborative document authoring, and Google Calendar for scheduling. Administrative controls are exercised through the Google Workspace Admin console for user provisioning, group access management, and basic security configuration appropriate to a 30 employee environment.
Operationally the Google Workspace deployment provides Collaboration capabilities across the company for document collaboration, email routing, and appointment coordination tied to professional services delivery. Governance is maintained via centralized admin policies and account management within the Google Workspace environment, aligning application configuration with day to day business functions rather than introducing additional on premise infrastructure.
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Golden Software, LLC Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Joomla | Legacy | Joomla 3.9 | Web Content Management | Content Management | n/a | 2011 | 2011 |
In 2011, Golden Software, LLC implemented Joomla 3.9 on its public website to centralize page and asset management. Joomla 3.9 was deployed as the company's Web Content Management platform, providing the core CMS framework, content authoring interfaces, template management, and extension support.
Configuration emphasized lightweight site administration and role based publishing workflows appropriate for a 30 person professional services organization, with content editors and marketing staff managing site pages, documentation, and downloadable assets. Standard Joomla 3.9 modules including article management, menu systems, media manager, and user permissions were used to structure content lifecycle and editorial approvals, with template overrides and extension update processes established to maintain site stability and ongoing content governance.
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Golden Software, LLC eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2012 | 2012 |
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Golden Software, LLC CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Customer Support | CRM |
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2016 | 2016 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Golden Software, LLC ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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IT Service Management | ITSM |
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2021 | 2021 |
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Golden Software, LLC PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2014 | 2014 |
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Golden Software, LLC IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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IT Decision Makers and Key Stakeholders at Golden Software, LLC
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| President | CXO | Finance | ||||
| General Manager | Manager | Finance | ||||
| Web, IT and Project Management | Manager | IT |
Apps Being Evaluated by Golden Software, LLC Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||