Golding Products
Unit 24-26,
Telford, TF1 7YQ,
United Kingdom
Telford, TF1 7YQ,
United Kingdom
44 19 5260-6667
Professional Services
Golding Products Technographics
Golding Products Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Golding Products and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 38 Golding Products employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Golding Products has purchased the following applications: My Live Chat for Chatbots and Conversational AI in 2017, Microsoft 365 for Collaboration in 2021, Wix.com for Web Content Management in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Golding Products is running and its propensity to invest more and deepen its relationship with My Live Chat , Tidio , Microsoft or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Golding Products revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Golding Products intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Golding Products Tech Stack and Enterprise Applications
Golding Products AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| My Live Chat | Legacy | My Live Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2017 | 2017 |
In 2017, Golding Products implemented My Live Chat on its public website, classifying the deployment within the Chatbots and Conversational AI category. The implementation is web-facing and targeted at supporting Golding Products' United Kingdom customer interactions via an embedded chat interface.
My Live Chat was configured as an on-site chat widget delivering real-time messaging, canned responses, chat transcript capture, and visitor session tracking, capabilities aligned with Chatbots and Conversational AI functionality. Configuration emphasized lightweight administrative controls appropriate for a 38-employee professional services firm, including agent presence management, routing rules, and centralized access to conversation history through the My Live Chat admin console.
Operational ownership was placed with customer service and sales teams who use My Live Chat to triage inbound web conversations and escalate technical or back-office requests. The rollout was limited to the corporate website, included role-based access for agents and administrators, and introduced process adjustments and training to align conversational workflows with existing support and sales processes.
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Chatbots and Conversational AI | AI-Powered Application |
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2022 | 2022 |
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Golding Products Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2021 | 2021 |
In 2021 Golding Products deployed Microsoft 365 as its Collaboration platform to support internal communication and document management business functions. The 38-employee professional services firm references Microsoft 365 on its public website, indicating companywide use of Microsoft 365 rather than a narrow pilot. Microsoft 365 delivers cloud-hosted productivity services commonly used in Collaboration deployments, including Exchange Online email, Microsoft Teams for team communication, SharePoint document libraries, and OneDrive file synchronization, which align with standard collaboration and productivity workflows.
Deployment appears aligned to a tenant based, cloud SaaS architecture with centralized administration, identity and license provisioning suited to a small organization. Implementation emphasis is consistent with core Collaboration modules for email, real time collaboration, file storage and basic task management, supporting client correspondence, internal knowledge sharing and day-to-day office operations. Public source information does not list implementation partners or downstream integrations, so governance and rollout specifics are described at a category-aligned level rather than as documented implementation artifacts.
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Golding Products Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Wix.com | Legacy | Wix.com | Web Content Management | Content Management | n/a | 2022 | 2022 |
In 2022 Golding Products implemented Wix.com for Web Content Management on its public website, using the Wix.com site to manage content and presentation for customer facing pages. The deployment reflects a cloud hosted SaaS architecture consistent with the Wix.com platform, with the application serving as the primary web content platform for the company website.
The implementation leverages core Web Content Management capabilities including template driven site building, visual content editor, media library management, responsive page layouts, built in hosting and SSL, domain management, and on page SEO configuration. Wix.com is used to author and publish marketing content, maintain product and service pages, and manage contact or lead capture forms through the platform's built in tools.
Operational ownership sits with marketing and customer facing functions, with editorial roles and publishing workflows configured for small team governance given Golding Products size. Rollout and ongoing administration are scoped to the company website and content operations, with content editing, page publishing, and site maintenance centralized within the Wix.com administrative interface.
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Golding Products CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2016 | 2016 |
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Golding Products PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Apps Development | PaaS |
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2013 | 2013 |
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Golding Products IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Golding Products
| First Name | Last Name | Title | Function | Department | Phone | |
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| No data found | ||||||
Apps Being Evaluated by Golding Products Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Golding Products IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Golding Products digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Golding Products Technographics
Golding Products is a Professional Services organization based in United Kingdom,
with around 38 employees and annual revenues of $2.0 million.
Golding Products operates a diverse technology stack with applications such as
My Live Chat, Microsoft 365 and Wix.com,
covering areas like Chatbots and Conversational AI, Collaboration and Web Content Management.
Golding Products has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as My Live Chat, Microsoft and Wix.com.
Golding Products recently adopted applications including
Tidio Live Chat in 2022, Wix.com in 2022 and Google Cloud Platform (GCP) in 2022,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Golding Products’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Golding Products’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Golding Products technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.