Sutton Coldfield, B72 1SY,
United Kingdom
Goodflo Technographics
Goodflo Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Goodflo and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5 Goodflo employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Goodflo has purchased the following applications: Tawk.to for Chatbots and Conversational AI in 2022, Microsoft 365 for Collaboration in 2022, Powerful Commerce for eCommerce in 2022 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Goodflo is running and its propensity to invest more and deepen its relationship with Tawk.to , Microsoft , Holbi Group or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Goodflo revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goodflo intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Goodflo Tech Stack and Enterprise Applications
Goodflo AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Tawk.to | Legacy | Tawk.to | Chatbots and Conversational AI | AI-Powered Application | n/a | 2022 | 2022 |
Goodflo implemented Tawk.to in 2022 on its public website to provide real-time customer engagement and support. Tawk.to is deployed as an embedded web chat widget and serves as the primary Chatbots and Conversational AI interface, delivering live chat, visitor messaging, canned responses, and an agent dashboard consistent with the category's capabilities. The implementation focuses on customer support and inbound engagement on customer-facing pages, with widget configuration and message templates tailored to a small five person operations team. Goodflo uses the Tawk.to web dashboard to monitor conversations, manage agent availability, and retain chat transcripts for service continuity.
The deployment architecture is lightweight, based on a client-side script embedded in site HTML and a cloud-hosted control plane operated by Tawk.to. Operational coverage is limited to Goodflo's website audience in the United Kingdom, with internal staff handling routing and response workflows through the Tawk.to interface. Governance is exercised through role based access and chat handling procedures implemented in the Tawk.to dashboard to centralize inbound customer contacts. This configuration establishes the relationship Goodflo Tawk.to Chatbots and Conversational AI customer support function and consolidates web inquiries into a single conversational channel.
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Goodflo Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft 365 | Collaboration | Collaboration | n/a | 2022 | 2022 |
In 2022, Goodflo implemented Microsoft 365 as its cloud-first Collaboration platform. The five-employee UK utilities firm uses Microsoft 365 on their website and relies on the application to support communications, document authoring, file storage, and basic productivity across core business functions.
The deployment is structured as a single Microsoft 365 tenant with standard Collaboration modules configured, including Exchange Online for email, Microsoft Teams for real-time collaboration, SharePoint Online for intranet and document management, and OneDrive for user file storage. Administration and user provisioning are managed centrally through the tenant administrator account to enforce role-based access and lightweight governance suitable for a small organization, and the application name Microsoft 365 is surfaced on Goodflo's website as part of its public integration footprint.
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Goodflo eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Holbi Group | Legacy | Powerful Commerce | eCommerce | eCommerce | n/a | 2022 | 2022 |
In 2022 Goodflo implemented Powerful Commerce with vendor Holbi Group on its website. Powerful Commerce is used as the primary eCommerce platform to support the customer facing storefront, product catalog, pricing and online checkout workflows for the United Kingdom utilities provider. The implementation is surfaced on https://www.goodflo.com and operates as the site level commerce layer.
Configuration focused on storefront templates, catalog management, pricing rules, checkout orchestration, and order management, reflecting standard eCommerce capabilities. Operational ownership is maintained by Goodflo's small internal team of five employees, who manage content updates, product and pricing configuration, and order processing through the Powerful Commerce administrative console. Governance follows a lightweight model, with a single product owner and change control processes for site updates and catalog changes.
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Goodflo IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Goodflo
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Goodflo Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| No data found | ||||||