Goodwill of Central and Southern Indiana Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Goodwill of Central and Southern Indiana and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 4508 Goodwill of Central and Southern Indiana employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Goodwill of Central and Southern Indiana has purchased the following applications: WorkForce Suite for Workforce Management in 2017, Hubspot CRM for CRM in 2018, Hubspot Marketing Automation for Marketing Automation in 2021 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Goodwill of Central and Southern Indiana is running and its propensity to invest more and deepen its relationship with WorkForce Software , HubSpot , Hotjar or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Goodwill of Central and Southern Indiana revenues, which have grown to $163.0 million in 2023, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Goodwill of Central and Southern Indiana intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

About the Customer

Long-standing nonprofit chain with a range of pre-owned clothing, furniture, housewares & more.

Scope and Challenges

Goodwill employs more than 3,500 individuals across 39 counties in more than 100 locations in Indiana, including retail stores, charter schools, commercial services contracts and more.

Goodwill of Central & Southern Indiana was looking for change that will enable them to connect the non-profit’s growing workforce and to boost employee engagement.

Outcome and Implications

"We selected WorkForce Software because the solution’s ease of use and mobile scheduling capabilities are a good fit for our employees.

The WorkForce Suite gives them complete visibility, so they can see their schedules in advance, update their availability, and even take on additional shifts. It’s about giving our employees the tools they need to be successful and empowering them in their respective roles. Having that transparency and flexibility built-in is essential for us.” - said Eric Schlegel, Vice President of Retail, Facilities, and Risk Management for Goodwill of Central & Southern Indiana. “

Quotes

“Keeping employees happy is a big part of boosting retention, and that’s what our solution will do for Goodwill. We know that hourly workers benefit when they have the flexibility to manage their time and schedules easily. We’re excited about meeting that need for Goodwill and enabling deeper employee engagement across their retail stores.” - said Mike Morini, CEO of WorkForce Software