About the Customer
Long-standing nonprofit chain with a range of pre-owned clothing, furniture, housewares & more.
Scope and Challenges
Goodwill employs more than 3,500 individuals across 39 counties in more than 100 locations in Indiana, including retail stores, charter schools, commercial services contracts and more.
Goodwill of Central & Southern Indiana was looking for change that will enable them to connect the non-profit’s growing workforce and to boost employee engagement.
Outcome and Implications
"We selected WorkForce Software because the solution’s ease of use and mobile scheduling capabilities are a good fit for our employees.
The WorkForce Suite gives them complete visibility, so they can see their schedules in advance, update their availability, and even take on additional shifts. It’s about giving our employees the tools they need to be successful and empowering them in their respective roles. Having that transparency and flexibility built-in is essential for us.” - said Eric Schlegel, Vice President of Retail, Facilities, and Risk Management for Goodwill of Central & Southern Indiana. “
“Keeping employees happy is a big part of boosting retention, and that’s what our solution will do for Goodwill. We know that hourly workers benefit when they have the flexibility to manage their time and schedules easily. We’re excited about meeting that need for Goodwill and enabling deeper employee engagement across their retail stores.” - said Mike Morini, CEO of WorkForce Software
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