Gordon Food Service
1300 Gezon Parkway SW,
Wyoming, 49509, MI,
United States
Wyoming, 49509, MI,
United States
1 616-530-7000
Distribution
Gordon Food Service Technographics
Gordon Food Service Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Gordon Food Service and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 20000 Gordon Food Service employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Gordon Food Service has purchased the following applications: RadiusOne AR Suite for AR Automation in 2017, iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2015, IBM Maximo for Enterprise Asset Management in 2015 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Gordon Food Service is running and its propensity to invest more and deepen its relationship with HighRadius , Sage , SAP or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Gordon Food Service revenues, which have grown to $23.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Gordon Food Service intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Gordon Food Service Tech Stack and Enterprise Applications
Gordon Food Service ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| HighRadius | Legacy | RadiusOne AR Suite | AR Automation | ERP | n/a | 2017 | 2017 |
In 2017, Gordon Food Service implemented RadiusOne AR Suite to centralize and automate Accounts Receivable functions, positioning the deployment within the AR Automation category. The RadiusOne AR Suite implementation was scoped to the companys Accounts Receivable organization and designed to standardize core order-to-cash operations across corporate finance teams.
RadiusOne AR Suite was configured to deliver cash application automation, rules-based payment matching, deduction management, dispute resolution workflows, and collections orchestration, while supporting AR subledger reconciliation and related GL account maintenance. Configuration emphasized automated routing and case management for deductions and disputes, and rule-driven application to reduce manual posting and accelerate exception handling.
The deployment was implemented to operate alongside the existing AR subledger and general ledger processes, enabling tighter operational handoffs between collections, billing, credit management, and customer service. Operational coverage focused on Accounts Receivable process owners and their teams, with the system serving as the transactional control layer for payment application, deduction resolution, and collections workflow management.
Governance and process changes accompanied the rollout, with updated internal policies, controls, and reconciliations to support weekly, monthly, and year-end close activities and audit readiness. Ownership and continuous improvement responsibilities rested with the Accounts Receivable management function, which drove ongoing automation, system enhancements, and staff training to institutionalize new workflows and controls.
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ERP Financial | ERP |
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2016 | 2016 |
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ERP Financial | ERP |
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2018 | 2018 |
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Gordon Food Service HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2015 | 2015 |
In 2015, Gordon Food Service implemented iCIMS Recruit Applicant Tracking System as its Applicant Tracking System. The iCIMS Recruit Applicant Tracking System is embedded on Gordon Food Service's public careers site to publish open roles and capture external candidate applications through the web-facing recruitment portal. The deployment supports customer-facing hiring workflows for store associate and distribution roles, centralizing job requisition publishing and candidate intake for corporate recruiting teams. Implementation emphasis included web-based career site orchestration, standardized application forms, and centralized applicant tracking to manage high-volume hourly recruiting.
The architecture uses a cloud-hosted iCIMS Recruit instance integrated into the careers subdomain to provide career site orchestration, application form management, and candidate workflow automation. Functional capabilities configured include job posting management, resume and application intake, candidate status tracking, and recruiter and hiring manager workflow controls aligned with Applicant Tracking System best practices. Operational coverage focuses on store-level and distribution hiring workflows across Gordon Food Service, with governance organized around standardized recruiter queues and requisition approval workflows to enforce consistent processing of external applicants. The iCIMS Recruit Applicant Tracking System serves as the public-facing ATS for external recruiting activities on Gordon Food Service's website.
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BackGround Screening | HCM |
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2015 | 2015 |
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HR Compliance | HCM |
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2018 | 2018 |
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Recruiting, Applicant Tracking System | HCM |
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2017 | 2017 |
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Gordon Food Service ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| IBM | Legacy | IBM Maximo | Enterprise Asset Management | ERP Services and Operations | n/a | 2015 | 2015 |
In 2015 Gordon Food Service implemented IBM Maximo as its Enterprise Asset Management platform. The deployment was executed as part of a multi-year Maximo program that included a major upgrade from Maximo 4.11 to Maximo 7.5 rolled out across the United States and Canada.
The IBM Maximo implementation focused on core Enterprise Asset Management capabilities, including work order management, asset register consolidation, and preventive maintenance scheduling. A custom maintenance inspection module was developed and introduced into the Datasplice mobile platform to extend mobile inspection and field data capture, and the IBM Maximo environment was configured to support accelerated delivery of feature requests.
Integrations centered on the Datasplice mobile platform for field inspection workflows and synchronous work order updates, enabling field teams in distribution centers to capture inspection results and close or escalate work orders. Operational coverage explicitly encompassed US and Canadian distribution and maintenance operations, with the system supporting both central maintenance planners and distributed field technicians.
Governance and operational staffing were centralized under a designated IBM Maximo system administrator role which managed the 4.11 to 7.5 upgrade, configuration, and change control. Process changes included formalized change request triage and accelerated resolution workflows to shorten turnaround for feature delivery, and the custom mobile inspection module required coordination between application administration and field maintenance stakeholders.
Outcomes documented by the implementation included increased customer satisfaction alongside accelerated time to resolution and faster delivery of feature requests while serving distribution maintenance and inspection functions. The upgrade to IBM Maximo 7.5 and the Datasplice mobile integration established a consolidated Enterprise Asset Management platform supporting field inspections and maintenance across Gordon Food Service operations in the United States and Canada.
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Insurance Claims Management | ERP Services and Operations |
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2018 | 2018 |
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Gordon Food Service Analytics and BI
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Analytics and BI | Analytics and BI |
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2012 | 2018 |
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Data Warehouse | Analytics and BI |
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2017 | 2017 |
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Gordon Food Service Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Audio Video and Web Conferencing | Collaboration |
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2018 | 2018 |
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Collaboration | Collaboration |
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2012 | 2012 |
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Gordon Food Service eCommerce
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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eCommerce | eCommerce |
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2016 | 2016 |
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Product Information Management | eCommerce |
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2017 | 2017 |
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Gordon Food Service SCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Allocation and Replenishment | SCM |
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2017 | 2017 |
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Demand Forecasting and Planning | SCM |
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2020 | 2020 |
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Demand Forecasting and Planning | SCM |
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2017 | 2017 |
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Inventory Management | SCM |
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2017 | 2017 |
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Inventory Management | SCM |
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2017 | 2017 |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Real-Time Transportation Visibility | SCM |
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2020 | 2020 |
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Supply Chain Management | SCM |
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2017 | 2017 |
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Transportation Management | SCM |
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2018 | 2018 |
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Warehouse Management | SCM |
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2016 | 2017 |
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Gordon Food Service CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Experience, CRM | CRM |
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2016 | 2016 |
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Marketing Automation | CRM |
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2017 | 2017 |
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Gordon Food Service EPM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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EPM | EPM |
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2019 | 2019 |
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Gordon Food Service ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2020 | 2020 |
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Gordon Food Service IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2015 | 2015 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Data Warehouse Appliance | IaaS |
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2017 | 2017 |
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Gordon Food Service CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Identity and Access Management (IAM) | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Gordon Food Service
| First Name | Last Name | Title | Function | Department | Phone | |
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Manager, North American Business Intelligence | Manager | IT | |
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Business Intelligence Business Manager | Manager | IT | |
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Business Intelligence Team Manager | Manager | IT | |
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Director of Finance | Director | Finance | |
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IT Director | Director | IT | |
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Director of IT | Director | IT | |
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EVP Business Transformation / CIO | CXO | Finance | |
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Director of Payroll, Travel, and Expense | Director | Finance | |
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North American Travel and Expense Manager | Manager | Finance | |
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CFO | CXO | Finance | |
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Incentive Travel Manager, North America | Manager | HR | |
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Accounts Receivable Coordinator | Manager | Finance | |
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Controller | Director | Finance | |
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Director Of Transportation | Director | Supply Chain | |
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Director of Operations | Director | Finance | |
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Director of Sales, Marketing, Ecommerce, Sales | Director | Marketing | |
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Digital Product Owner, E-Commerce | Director | IT | |
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Digital Product Manager | Manager | IT | |
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eCommerce Manager | Manager | Finance | |
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Director of Digital Experience | Director | IT | |
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Chief People Officer | CXO | HR | |
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Director, HR Analytics & Compliance | Director | HR | |
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North American Transportation Safety & Compliance Manager | Manager | Supply Chain | |
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EVP, CIO | CXO | Finance | |
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Director of Application Development and Enterprise Architecture | Director | IT | |
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Data Center Manager | Manager | IT | |
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Manager, Enterprise Data Architect | Manager | IT | |
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Chief Supply Chain Officer | CXO | Supply Chain | |
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Director of Transportation | Director | Supply Chain | |
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North American Director of Inbound Logistics | Director | Supply Chain | |
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Director of Transportation | Director | Supply Chain | |
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Director Of Warehouse Operations | Director | Supply Chain | |
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E-Business Customer-Experience Manager | Manager | Customer Support | |
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ERP Business Process Lead | Manager | IT | |
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Business Process Owner, Supply Chain & Operations | Manager | Supply Chain | |
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Talent Acquisition and Home Office HR Director | Director | HR | |
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Talent Acquisition Manager | Manager | HR | |
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Senior Human Resources Generalist | Manager | HR | |
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Team Manager - Data Engineering, Data Services & Business Intelligence | Manager | IT | |
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Product Owner - Data Engineering | Director | IT | |
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Principal Data Scientist | Director | IT | |
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Product Information Management Lead | Manager | IT | |
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Master Data Team Manager | Manager | IT | |
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CIO | C-Level | IT | |
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US Distribution Continuous Improvement Manager | Manager | Supply Chain | |
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Director of Transportation | Director | Supply Chain | |
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Transportation Manager | Director | Supply Chain | |
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Information Technology Manager Supply Chain | Manager | IT | |
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Warehouse Operations Manager | Manager | Supply Chain | |
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Director of Warehouse | Director | Supply Chain | |
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Director of US Supply Chain | Director | Supply Chain | |
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Apps Being Evaluated by Gordon Food Service Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Gordon Food Service IT executives and key decision makers. This section highlights Gordon Food Service's latest recorded technology evaluations, including Microsoft Dynamics 365 for Finance and Operations for ERP Financial on 2025-11-20 and MicroStrategy ONE Analytics for Analytics and BI on 2024-07-22. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Gordon Food Service digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
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| 2025-11-20 | Gordon Food Service | Evaluated | Microsoft | Microsoft Dynamics 365 for Finance and Operations | ERP Financial | ERP |
| 2024-07-22 | Gordon Food Service | Evaluated | MicroStrategy | MicroStrategy ONE Analytics | Analytics and BI | Analytics and BI |
FAQ - APPS RUN THE WORLD Gordon Food Service Technographics
Gordon Food Service is a Distribution organization based in United States,
with around 20000 employees and annual revenues of $23.00 billion.
Gordon Food Service operates a diverse technology stack with applications such as
RadiusOne AR Suite, iCIMS Recruit Applicant Tracking System and IBM Maximo,
covering areas like AR Automation, Applicant Tracking System and Enterprise Asset Management.
Gordon Food Service has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as HighRadius, iCIMS and IBM.
Gordon Food Service recently adopted applications including
Lumen Cloud (ex CenturyLink) in 2022, Lumen CDN in 2022 and Salesforce Sales Cloud in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Gordon Food Service’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Gordon Food Service’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Gordon Food Service technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.