Bengaluru, 560001,
India
Government of Karnataka Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Government of Karnataka and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5300 Government of Karnataka employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Government of Karnataka has purchased the following applications: Microsoft SharePoint for Enterprise Content Management in 2015, Criteo Commerce Media Platform for Digital Advertising Platform in 2023, Zoho Creator for Apps Development in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Government of Karnataka is running and its propensity to invest more and deepen its relationship with Microsoft , Criteo , Zoho Corp. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Government of Karnataka revenues, which have grown to $1.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Government of Karnataka intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Microsoft | Legacy | Microsoft SharePoint | Enterprise Content Management | Content Management | n/a | 2015 | 2015 |
In 2015, Government of Karnataka deployed Microsoft SharePoint as an Enterprise Content Management platform to manage the state government website and public-facing content. Microsoft SharePoint is used on their website to provide a web content management layer and centralized content repositories for published government information.
The implementation emphasizes standard Enterprise Content Management capabilities, including page and site templates, document libraries with versioning and metadata, structured content taxonomy, enterprise search, and content approval workflows. Microsoft SharePoint was configured to support role based access control and editorial workflows, enabling staged publishing and content lifecycle controls consistent with ECM practices.
Operational ownership is organized around centralized platform administration with distributed content owners in departmental units, backed by governance processes for editorial approvals, taxonomy stewardship, and content publication schedules. The deployment focuses on web content publishing and document lifecycle management for the Government of Karnataka website, with configuration aligned to public sector content governance and compliance requirements.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Criteo | Legacy | Criteo Commerce Media Platform | Digital Advertising Platform | CRM | n/a | 2023 | 2023 |
In 2023 Government of Karnataka deployed Criteo Commerce Media Platform on its public portal karnataka.gov.in. The Criteo Commerce Media Platform is being used as a Digital Advertising Platform to enable site-level advertising, audience activation, and personalized content delivery on the state government website.
The implementation centers on a client-side tag deployment and a dashboard-driven configuration model, leveraging standard Digital Advertising Platform capabilities including audience segmentation, campaign orchestration, creative delivery, and measurement workflows. Criteo Commerce Media Platform is configured to collect click and impression signals for audience modeling and to manage ad placements and frequency controls through the vendor console.
Operational ownership is aligned with the Government of Karnataka digital communications function, with coverage focused on the official state website. Governance includes centralized tag governance and privacy controls to align advertising activity with public sector data handling expectations, while campaign workflows are routed through the portal team for content and citizen engagement initiatives.
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PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zoho Corp. | Legacy | Zoho Creator | Apps Development | PaaS | n/a | 2018 | 2019 |
In 2018, Government of Karnataka implemented Zoho Creator to orchestrate a menu-driven mid-career teacher training initiative. The deployment used Zoho Creator within the Apps Development category to enable configurable training catalogs and choice-driven enrollment for state educators, supporting a program that covered 50,000 teachers and contributing to a broader effort where more than 200,000 teachers are undergoing voluntary training based on their preferences.
Zoho Creator was used to model the 28 modules developed by the Azim Premji Foundation, mapping seven subjects with four prioritized modules per subject and surfacing those modules in a user-facing menu for teachers to self-select. Functional capabilities implemented included configurable module catalogs, choice-based enrollment workflows, progress capture and reporting, and role-based administrative views, leveraging low-code form, workflow and automation constructs typical of Apps Development platforms.
Operational coverage spanned the state education department and teacher reskilling programs, with the Azim Premji Foundation supplying curricular content and Zoho Creator providing the application layer that enforced menu-driven governance. Governance and rollout emphasized voluntary, preference-driven enrollment and alignment of application configuration with program policy, establishing a clear Government of Karnataka Zoho Creator Apps Development relationship focused on teacher training and educator reskilling functions.
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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