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● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

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● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

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● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

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● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Government of Quebec
Location
875 Grande Allée Est, Office RC.01, Building H,
Quebec, G1R 4Y8, QC,
Canada
Website
https://www.quebec.ca/
Phone
1 418-644-7600
Artw industry
Government
Employee
Revenue

Government of Quebec Technographics

Government of Quebec Software Purchases and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Government of Quebec and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 275600 Government of Quebec employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Government of Quebec has purchased the following applications: Inisoft Syntelate XA Web Chat for Chatbots and Conversational AI in 2023, Microsoft Clarity for Marketing Analytics in 2022, PowerHealth PowerBudget for EPM in 2017 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Government of Quebec is running and its propensity to invest more and deepen its relationship with Inisoft , Microsoft , Google or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Government of Quebec revenues, which have grown to $95.23 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Government of Quebec intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Government of Quebec Data, Technology Stack, and Enterprise Applications
AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Inisoft Legacy Inisoft Syntelate XA Web Chat Chatbots and Conversational AI AI-Powered Application n/a 2023 2023
In 2023, the Government of Quebec implemented Inisoft Syntelate XA Web Chat. The deployment is categorized as Chatbots and Conversational AI and was delivered as an omnichannel unified agent desktop to support citizen services through MTESS in Québec. The implementation configured Inisoft Syntelate XA Web Chat as an integrated agent workspace with web chat handling, centralized email handling, enhanced reporting, and agent workflow controls. Functional capabilities emphasized omnichannel conversational routing, unified interaction queues for web chat and email, and manager-facing SLA and performance dashboards provided by the Syntelate XA platform. Integration work included a direct integration with Avaya Aura for telephony and contact routing while consolidating email channels into the Syntelate XA agent desktop. Operational coverage focused on citizen services workflows managed by MTESS in Québec, bringing chat and email handling into a single desktop to reduce context switching for agents. Governance and process changes centralized interaction handling through the unified desktop, standardizing agent workflows and reporting lines to support SLA monitoring. The Inisoft case study reports improved agent satisfaction, streamlined workloads, and better SLA and manager dashboards as outcomes of the Syntelate XA deployment.
CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Microsoft Legacy Microsoft Clarity Marketing Analytics CRM n/a 2022 2022
Tag Management CRM 2018 2018
EPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
PowerHealth Solutions Legacy PowerHealth PowerBudget EPM EPM n/a 2017 2020
In 2017, Government of Quebec implemented PowerHealth PowerBudget to roll out province wide patient level costing and analytics across Quebec's health system. The deployment targeted acute, sub acute, mental health and primary care settings to support activity based funding, costing transparency and benchmarking across the provincial network. PowerHealth PowerBudget was adopted as part of PowerHealth's broader finance and performance suite, including PPM and PBFM, and the specific use of PowerBudget is inferred from Quebec's broader suite adoption rather than from a standalone public PowerBudget case study. Configuration emphasized patient level costing models, activity based funding engines, budgeting and financial planning workflows, and embedded analytics and reporting consistent with Enterprise Performance Management EPM platforms. The implementation consolidated clinical encounter data with cost assignment rules to provide per patient cost visibility and comparative benchmarking across facilities. Operational coverage focused on provincial finance, performance and analytics teams within hospitals and regional health authorities, aligning costing outputs to activity based funding and performance reporting processes. Governance established standardized costing methodologies and reporting taxonomies to support cross facility benchmarking and costing transparency under the PowerHealth PowerBudget deployment.
PPM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Project Portfolio Management PPM 2021 2021
PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2019 2019
Application Hosting and Computing Services IaaS 2024 2024
Content Delivery Network IaaS 2024 2024
Content Delivery Network IaaS 2020 2020
Network Management and Monitoring IaaS 2024 2024
IT Decision Makers and Key Stakeholders at Government of Quebec
First Name Last Name Title Function Department Email Phone
No data found
Show All Contacts
Apps Being Evaluated by Government of Quebec Executives
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Government of Quebec Technographics

Government of Quebec is a Government organization based in Canada, with around 275600 employees and annual revenues of $95.23 billion.

Government of Quebec operates a diverse technology stack with applications such as Inisoft Syntelate XA Web Chat, Microsoft Clarity and PowerHealth PowerBudget, covering areas like Chatbots and Conversational AI, Marketing Analytics and EPM.

Government of Quebec has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Inisoft, Microsoft and PowerHealth Solutions.

Government of Quebec recently adopted applications including Amazon EC2 in 2024, Amazon CloudFront in 2024 and Centreon Cloud in 2024, highlighting its ongoing modernization strategy.

APPS RUN THE WORLD maintains an up-to-date database of Government of Quebec’s key decision makers and IT executives, available to Premium subscribers.

Our research team continuously updates Government of Quebec’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.

Subscribe to APPS RUN THE WORLD to access the complete Government of Quebec technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.