Government of Western Australia
Government of Western Australia Technographics
Government of Western Australia Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Government of Western Australia and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 6848 Government of Western Australia employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Government of Western Australia has purchased the following applications: NAB Corporate Cards for ERP Financial in 2019, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) for Digital Signing in 2023, Dquip CRM for CRM in 2018 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Government of Western Australia is running and its propensity to invest more and deepen its relationship with National Australia Bank , ANZ Bank , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Government of Western Australia revenues, which have grown to $3.00 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Government of Western Australia intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Government of Western Australia Tech Stack and Enterprise Applications
Government of Western Australia ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| National Australia Bank | Legacy | NAB Corporate Cards | ERP Financial | ERP | n/a | 2019 | 2019 |
In 2019 the Government of Western Australia engaged National Australia Bank to provision NAB Corporate Cards under the CUAPC2019 arrangement. The procurement positioned NAB Corporate Cards as an ERP Financial service to provide standardized purchasing and expense controls across state agencies.
The implementation delivers physical, virtual and single use purchasing cards, centralized card management and the FlexiPurchase expense management capability, with card management, ePayables and expenditure data components included in the arrangement. NAB Corporate Cards provides functional modules for card issuance, transaction capture, expense reconciliation workflows and expenditure reporting designed to support finance and procurement operations.
Operational coverage is statewide across Western Australian government agencies, with the scope explicitly focused on finance and procurement functions. The CUAPC2019 arrangement centralizes contracting of card services, and the solution includes data feeds for ePayables and expenditure data to create a consolidated view of card spend across agencies.
Governance under the CUAPC2019 arrangement designates National Australia Bank as the sole contractor for purchasing card services, enabling standardized policy enforcement, uniform card program controls and consistent procedural rollout across agencies. The arrangement emphasizes standardisation of purchasing card usage across WA agencies and the consolidation of expenditure data for centralized oversight.
The stated objective of the implementation is to improve spend visibility and controls through standardized card management, consolidated ePayables data and a statewide expense management capability.
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Expense Management | ERP |
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2010 | 2010 |
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Government of Western Australia Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) | Digital Signing | Content Management | n/a | 2023 | 2023 |
In 2023, the Government of Western Australia implemented Adobe Acrobat Sign, formerly EchoSign, eSign & Adobe Sign, as a Digital Signing solution on its public website. Adobe Acrobat Sign provides web based signature capture for online forms and transactional documents used by citizens and external stakeholders.
The deployment focuses on core Digital Signing capabilities including embedded web signing flows, template driven document orchestration, multi party signature routing, and comprehensive audit trails and recordkeeping. Adobe Acrobat Sign was configured to support template management, consent capture and signature sequencing consistent with government e signature requirements. Configuration work emphasized form to sign workflow automation and document lifecycle controls.
Integration was implemented directly within the wa.gov.au web environment, leveraging embedded signing components and API calls to present documents, collect signatures, and return executed PDFs into the site workflow. Operational coverage is centered on public facing transactional services hosted on the Government of Western Australia website, where signed documents are staged for downstream processing. The implementation aligns the Digital Signing application with web authentication and access control patterns used by the site.
Governance activity included standardizing signing policies, audit logging, and retention controls consistent with public sector compliance expectations, and updating online form workflows to route documents into Adobe Acrobat Sign for signature. Ongoing administration focuses on template governance, role based access, and monitoring of signature transactions through Adobe Acrobat Sign.
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Digital Signing | Content Management |
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2023 | 2023 |
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Document Management | Content Management |
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2011 | 2011 |
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Web Content Management | Content Management |
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2021 | 2021 |
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Government of Western Australia CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Dquip | Legacy | Dquip CRM | CRM | CRM | n/a | 2018 | 2019 |
In 2018, the Government of Western Australia implemented Dquip CRM to manage government-facing CRM and contact-management processes within the Australia region, according to the vendor client listing. Dquip lists the Government of Western Australia on its clients page, and the implementation is described in vendor materials rather than a public government case study.
The implementation appears to emphasize core CRM capabilities typical for public sector contact management, with inferred module usage including contact and constituent records management, case and inquiry tracking, correspondence logging, workflow automation for service requests, and operational reporting and dashboards. Dquip CRM is likely configured to support role based access controls and records retention workflows aligned with government information governance requirements, based on product page descriptions and the client listing.
No specific third party integrations are published in the available vendor materials, and public documentation does not describe the deployment architecture. Typical CRM integration patterns for government scenarios would include email and telephony capture, document management connectors, identity and access management, and spatial data feeds, though those specific integrations are not confirmed for this deployment.
Operational scope is stated as government facing within Western Australia and the Australia region, with module usage and timelines inferred from the Dquip client listing and product pages rather than from a formal public case study. The vendor does not publish detailed outcomes or technical rollout notes for this engagement, and the implementation architecture and governance details remain limited to the vendor referenced materials.
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IT Decision Makers and Key Stakeholders at Government of Western Australia
| First Name | Last Name | Title | Function | Department | Phone | |
|---|---|---|---|---|---|---|
| No data found | ||||||
Apps Being Evaluated by Government of Western Australia Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Government of Western Australia IT executives and key decision makers. This section highlights Government of Western Australia's latest recorded technology evaluations, including EFTSure VENDORsure for AML, Fraud and Compliance on 2026-03-24, WebPAS for Patient Management on 2026-03-19, and Google Firebase for Application Hosting and Computing Services on 2026-01-30. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Government of Western Australia digital transformation priorities and AI adoption trends.
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-03-24 | Government of Western Australia | Evaluated | Eftsure | EFTSure VENDORsure | AML, Fraud and Compliance | TRM |
| 2026-03-19 | Government of Western Australia | Evaluated | DXC Technology | WebPAS | Patient Management | ERP Services and Operations |
| 2026-01-30 | Government of Western Australia | Evaluated | Google Firebase | Application Hosting and Computing Services | IaaS | |
| 2026-01-13 | Government of Western Australia | Evaluated |
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Contract Lifecycle Management | Content Management |
| 2025-03-10 | Government of Western Australia | Evaluated |
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Financial Consolidation and Close | EPM |
| 2024-08-15 | Government of Western Australia | Evaluated |
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Database Management | IaaS |
FAQ - APPS RUN THE WORLD Government of Western Australia Technographics
Government of Western Australia is a Government organization based in Australia,
with around 6848 employees and annual revenues of $3.00 billion.
Government of Western Australia operates a diverse technology stack with applications such as
NAB Corporate Cards, Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) and Dquip CRM,
covering areas like ERP Financial, Digital Signing and CRM.
Government of Western Australia has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as National Australia Bank, Adobe Systems and Dquip.
Government of Western Australia recently adopted applications including
Adobe Acrobat Sign (formerly EchoSign, eSign & Adobe Sign) in 2023, DocuSign eSignature in 2023 and Umbraco CMS in 2021,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Government of Western Australia’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Government of Western Australia’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Government of Western Australia technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.