Grayson Thermal Systems
Wharfdale House, 257 Wharfdale Road, Tyseley,
Birmingham, B11 2DP,
United Kingdom
Birmingham, B11 2DP,
United Kingdom
44 12 1700-5600
Manufacturing
Grayson Thermal Systems Technographics
Grayson Thermal Systems Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grayson Thermal Systems and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 335 Grayson Thermal Systems employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grayson Thermal Systems has purchased the following applications: Protean ERP for Field Service Management in 2020, Intuit Mailchimp for Marketing Automation in 2017, Pathwire Mailgun for Transactional Email in 2020 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grayson Thermal Systems is running and its propensity to invest more and deepen its relationship with Protean Software , Hexagon , Intuit or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grayson Thermal Systems revenues, which have grown to $60.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grayson Thermal Systems intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grayson Thermal Systems Tech Stack and Enterprise Applications
Grayson Thermal Systems ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Protean Software | Legacy | Protean ERP | Field Service Management | ERP Services and Operations | n/a | 2020 | 2020 |
In 2020, Grayson Thermal Systems implemented Protean ERP for Field Service Management. The deployment targeted service and warranty workflows that intersect with production quality activities within the manufacturing environment.
Protean ERP was configured to deliver core Field Service Management capabilities including work order management, service scheduling, parts and warranty tracking, and mobile service transaction capture, aligned to standard field service operational flows. Configuration work emphasized service lifecycle data capture and KPI instrumentation to support quality and warranty monitoring.
Operational integration included data ingestion and consolidation from other ERP instances such as Javelin, SQL databases, and Excel sources, feeding an analytical layer. Those datasets were used to build and maintain Power BI reporting and KPI visualizations, and a Quality Analyst role is documented as collecting, cleaning, and integrating data from Protean ERP and Javelin to support dashboards for quality, warranty, and production monitoring.
Governance focused on cross-functional metric definition, KPI stewardship, and embedding trend and root-cause analysis into operational workflows with engineering, quality, and production stakeholders. The deployment linked Protean ERP Field Service Management workflows to a centralized reporting layer, delivering insights to support data driven decisions and corrective action processes.
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Manufacturing ERP | ERP Services and Operations |
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2015 | 2015 |
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Grayson Thermal Systems CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Intuit | Legacy | Intuit Mailchimp | Marketing Automation | CRM | n/a | 2017 | 2017 |
In 2017, Grayson Thermal Systems implemented Intuit Mailchimp as its Marketing Automation solution and is using Mailchimp on their website. The implementation anchors the Marketing Automation capability to the company website, providing a primary channel for email capture and outbound communications tied to the marketing function.
Configuration focused on core Marketing Automation modules typical to Intuit Mailchimp, including audience and list management, campaign orchestration and scheduling, reusable template libraries, automation workflows for triggered messaging, and embedded website signup forms. Intuit Mailchimp was provisioned to support campaign creation, template management, and automated follow up sequences that drive ongoing customer communications.
Operational ownership rests with the marketing team and the application is positioned to support customer communications, lead capture from the website, and marketing campaign execution. Governance and process changes center on campaign scheduling and audience hygiene practices, with system use scoped to marketing-led workflows rather than enterprise resource planning or back office functions.
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Grayson Thermal Systems PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Sinch | Legacy | Pathwire Mailgun | Transactional Email | PaaS | n/a | 2020 | 2020 |
In 2020, Grayson Thermal Systems implemented Pathwire Mailgun. The implementation uses Pathwire Mailgun to manage Transactional Email traffic originating from Grayson Thermal Systems' public website.
The deployment is centered on the website outbound messaging layer, leveraging Mailgun API and SMTP endpoints to programmatically send transactional messages such as order confirmations, account notifications, and automated service alerts. Configuration work included verified sending domains and centralized template management to standardize message content, headers, and failure-handling behavior.
Operational scope is focused on customer-facing web workflows, with the Transactional Email implementation supporting ecommerce checkout confirmation and account authentication flows on the corporate site. Delivery monitoring and event-level logging are consumed alongside website application logs to surface bounces, complaints, and delivery events for operational troubleshooting.
Governance covered sending domain DNS configuration, relay and authentication settings, and template lifecycle controls to maintain content consistency and deliverability oversight. The narrative documents an embedded, website-centric use of Pathwire Mailgun for Transactional Email at Grayson Thermal Systems.
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IT Decision Makers and Key Stakeholders at Grayson Thermal Systems
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Managing Director | CXO | Operations | |
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Supply Chain Director | Director | Supply Chain | |
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Production Manager | Manager | Operations | |
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Production Manager | Manager | Operations | |
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Chief Engineer & Head of Technology | CXO | IT | |
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Apps Being Evaluated by Grayson Thermal Systems Executives
APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Grayson Thermal Systems IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Grayson Thermal Systems digital transformation priorities and AI adoption trends.
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FAQ - APPS RUN THE WORLD Grayson Thermal Systems Technographics
Grayson Thermal Systems is a Manufacturing organization based in United Kingdom,
with around 335 employees and annual revenues of $60.0 million.
Grayson Thermal Systems operates a diverse technology stack with applications such as
Protean ERP, Intuit Mailchimp and Pathwire Mailgun,
covering areas like Field Service Management, Marketing Automation and Transactional Email.
Grayson Thermal Systems has invested in cloud applications and AI-driven platforms to optimize efficiency and growth,
collaborating with vendors such as Protean Software, Intuit and Sinch.
Grayson Thermal Systems recently adopted applications including
Protean ERP in 2020, Pathwire Mailgun in 2020 and Intuit Mailchimp in 2017,
highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Grayson Thermal Systems’s key decision makers and IT executives,
available to Premium subscribers.
Our research team continuously updates Grayson Thermal Systems’s profile with verified software purchases,
vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Grayson Thermal Systems technographics profile,
including detailed breakdowns by category, vendor, and IT decision makers.