AI Buyer Insights:

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

● Florida State University, an Oracle PeopleSoft HCM customer evaluated Workday HCM

● Indiana University, an Oracle PeopleSoft Global Payroll customer evaluated Workday Payroll

● City of Richmond, VA, an Oracle E-Business Suite customer evaluated Tyler Munis ERP

● Travelers, an Exterro Zapproved ZDiscovery customer evaluated LexisNexis CounselLink

● Department Of Homeland Security, an Oracle E-Business Suite customer evaluated SAP S/4HANA Cloud

● Ivy Tech Community College, a RNL ScaleFunder customer evaluated Virtuous CRM

● Becker Industrie, a Microsoft Dynamics AX customer evaluated Microsoft Dynamics 365 F&O

● Adelphi University, an ADP Enterprise eTIME customer evaluated Workday Time and Attendance

● Coles Supermarkets, an Oracle Retek POS customer evaluated NCR Voyix Counterpoint

● Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

● First Citizens Bank, a Fiserv Signature Bank Platform customer evaluated FIS Core Banking

● Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

● Synovus Bank, a Q2 Digital Banking customer evaluated Apiture Digital Banking

● ASGC Group, an Oracle E-Business Suite customer evaluated Oracle Cloud ERP

● Sunflower Bank, a Fiserv Signature Bank customer evaluated FIS Horizon

● Hendrick Automotive, an Oracle NetSuite Procurement customer evaluated Coupa Procurement

● Printpack, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● City of Fresno, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Deutsche Rentenversicherung Bund, a SAP S/4 HANA HCM customer evaluated SAP SuccessFactors Employee Central

● Ahold Delhaize USA, an Oracle Retail Merchandising customer evaluated SAP Retail Management

● Marriott International, an Oracle PeopleSoft ERP customer evaluated Microsoft Dynamics 365 Business Central

● First Horizon Bank, an nCino Loan Origination customer evaluated FIS Commercial Loan Servicing

● MECCA Australia, a Microsoft Dynamics NAV customer evaluated SAP S/4HANA

● JLG Industries, an Oracle JD Edwards EnterpriseOne customer evaluated Oracle Cloud ERP

● Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

● Hong Kong Polytechnic University (PolyU) , an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● Michelin, an e2open customer evaluated Oracle Transportation Management

● Pacific Coast Producers, an Oracle JD Edwards EnterpriseOne customer evaluated SAP S/4HANA Cloud

● Fluke Corporation, an Oracle E-Business Suite customer evaluated SAP S/4 HANA

● TJX Companies, an Oracle E-Business Suite customer evaluated Workday Financial

● Harvard University, an Oracle PeopleSoft HCM customer evaluated Oracle Cloud HCM

● Albertsons, a Procurant One customer evaluated Oracle Procurement Cloud

● Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

● BDO Unibank, a Finastra Misys Opics customer evaluated ION IT2 Treasury

● Habib Bank, an Finastra Misys FusionBanking Equation customer evaluated FIS Core Banking

● Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

● Zurich Insurance Group, a Guidewire ClaimCenter customer evaluated Duck Creek Claims

● Washington State University, a Workday Time customer evaluated UKG Pro Timekeeping

● Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

● California Polytechnic State University, an Oracle PeopleSoft ERP customer evaluated Oracle Cloud ERP

● Southern Company, a Hitachi Ventyx FocalPoint customer evaluated AVEVA PI System

Greenwood Hall
Location
12424 Wilshire Blvd #1030,
Los Angeles, 90025, CA,
United States
Website
https://www.greenwoodhall.com/
Phone
1 310-905-8300
Artw industry
Education
Employee
Revenue

Greenwood Hall Technographics

Greenwood Hall Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Greenwood Hall and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 100 Greenwood Hall employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Greenwood Hall has purchased the following applications: Freshdesk Messaging (Formerly Freshchat) for Chatbots and Conversational AI in 2016, Five9 Cloud for Call Center in 2015, Amazon EC2 for Application Hosting and Computing Services in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Greenwood Hall is running and its propensity to invest more and deepen its relationship with Freshworks , Five9 , Automattic or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Greenwood Hall revenues, which have grown to $2.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Greenwood Hall intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Greenwood Hall Tech Stack and Enterprise Applications

Greenwood Hall AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Freshworks Legacy Freshdesk Messaging (Formerly Freshchat) Chatbots and Conversational AI AI-Powered Application n/a 2016 2016
In 2016 Greenwood Hall implemented Freshdesk Messaging (Formerly Freshchat) as a Chatbots and Conversational AI solution embedded on its corporate website to manage prospect and student inquiries. The deployment positioned Freshdesk Messaging (Formerly Freshchat) as the primary chat channel for admissions and student support workflows, aligning the application with front line web engagement for the institution. Configuration emphasized a lightweight web chat widget, conversational bot flows for initial triage, and an agent inbox for human handoff, together with templated responses and routing logic to channel conversations to admissions staff. The implementation leveraged category aligned capabilities such as automated message triggers, conversational state management, and session context propagation to support asynchronous responder workflows. No named backend integrations were published in the source, indicating the rollout focused on native web chat functionality and inbox governance. Operational coverage was concentrated on the website channel, with governance implemented through centralized message handling, standard response templates, and role based access controls for admissions and student support teams.
Greenwood Hall CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Five9 Legacy Five9 Cloud Call Center CRM Direct from vendor 2015 2015
In 2015, Greenwood Hall deployed Five9 Cloud as its Call Center platform. The deployment established a cloud-hosted contact center environment provisioned direct from vendor to centralize telephony and agent operations. Five9 Cloud was configured to deliver core Call Center capabilities including automatic call distribution, interactive voice response, computer telephony integration, agent desktop with call recording, and real-time reporting. Configuration emphasized skills-based routing and queue management, with supervisor dashboards and administrative modules used to manage agent queues and service levels. The Five9 Cloud application included compliance controls and audit logging enabled through the vendor console. The implementation was provisioned as a multi-tenant cloud service and connected to Greenwood Hall telephony carriers using SIP trunking and CTI adapters to enable screen pop and click to dial workflows. Procurement and tenant provisioning were executed direct from vendor, with vendor-led setup of environment configuration and operational monitoring. Operational coverage supported Greenwood Hall contact center activities for its United States operations. Governance was implemented through role-based administration, configuration change controls, and agent onboarding processes managed in the Five9 Cloud admin console. Greenwood Hall Five9 Cloud Call Center supported institutional contact workflows and centralized visibility for student and candidate communications.
CRM CRM 2021 2021
Greenwood Hall IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Amazon Web Services (AWS) Legacy Amazon EC2 Application Hosting and Computing Services IaaS n/a 2020 2020
In 2020 Greenwood Hall deployed Amazon EC2 to host its public web infrastructure. The deployment is categorized as Application Hosting and Computing Services and uses the Amazon Virginia Region to serve Greenwood Hall's website from the United States. The Amazon EC2 implementation centers on provisioned compute instances and image-based provisioning to run web application tiers, leveraging VPC networking for traffic segmentation and security groups for instance-level access control. Configuration work included instance lifecycle processes, machine image management, and account-level IAM controls aligned with standard cloud compute operations. Operational scope includes IT and web operations teams responsible for instance management, patching workflows, and site availability on the AWS Virginia Region. Governance emphasizes cloud account access controls and network segmentation, with operational monitoring and instance management practices to support ongoing hosting and compute needs.
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2021 2021

IT Decision Makers and Key Stakeholders at Greenwood Hall

First Name Last Name Title Function Department Email Phone
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Apps Being Evaluated by Greenwood Hall Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Greenwood Hall IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Greenwood Hall digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
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FAQ - APPS RUN THE WORLD Greenwood Hall Technographics
Greenwood Hall is a Education organization based in United States, with around 100 employees and annual revenues of $2.0 million.
Greenwood Hall operates a diverse technology stack with applications such as Freshdesk Messaging (Formerly Freshchat), Five9 Cloud and Amazon EC2, covering areas like Chatbots and Conversational AI, Call Center and Application Hosting and Computing Services.
Greenwood Hall has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as Freshworks, Five9 and Amazon Web Services (AWS).
Greenwood Hall recently adopted applications including Automattic Jetpack CRM in 2021, Microsoft Azure Cloud Services in 2021 and Amazon CloudFront in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Greenwood Hall’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Greenwood Hall’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Greenwood Hall technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.