Madison, 47250, IN,
United States
Grote Industries Technographics
Grote Industries Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Grote Industries and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 1000 Grote Industries employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Grote Industries has purchased the following applications: ADP Enterprise eTIME (OEM Kronos Workforce Central) for Time and Attendance in 2020, Zendesk Chat for Chatbots and Conversational AI in 2014, Adobe Connect for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Grote Industries is running and its propensity to invest more and deepen its relationship with ADP , Zendesk , Adobe Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Grote Industries revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Grote Industries intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Grote Industries Tech Stack and Enterprise Applications
Grote Industries HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| ADP | Legacy | ADP Enterprise eTIME (OEM Kronos Workforce Central) | Time and Attendance | HCM | n/a | 2020 | 2020 |
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Grote Industries AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Zendesk | Legacy | Zendesk Chat | Chatbots and Conversational AI | AI-Powered Application | n/a | 2014 | 2014 |
In 2014, Grote implemented Zendesk Chat on its public website. Grote deployed Zendesk Chat as a Chatbots and Conversational AI application to provide web-based live chat and asynchronous messaging for customer service and digital engagement.
The implementation centers on an embedded web chat widget and the vendor’s agent console, configured to capture chat transcripts, handle offline messages, and surface canned responses and routing logic to frontline agents. Configuration work focused on widget branding, page-level engagement triggers, and standard conversational workflows consistent with Chatbots and Conversational AI use cases.
Operational coverage is the website channel for customer inquiries, routed into Grote’s customer support workflows and staffed agent queues. Governance emphasized chat handling procedures and transcript retention tied to existing support operations, centralizing web-based engagement within the customer service function.
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Grote Industries Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Adobe Systems | Legacy | Adobe Connect | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Grote implemented Adobe Connect as an Audio Video and Web Conferencing solution on its website. The deployment positioned Adobe Connect as the primary web conferencing interface for hosted webinars and live customer facing sessions accessible from the public site.
Grote configured Adobe Connect capabilities such as persistent virtual meeting rooms, webinar hosting, audio and video streaming, screen sharing and session recording to support training and customer engagement workflows. The Adobe Connect deployment used web embedded meeting entry points and standard browser delivered clients to minimize desktop client requirements.
The implementation was operated through website integration, routing registration and attendee access via the corporate site, and provisioned for both external webinars and internal training sessions. Governance and process ownership were aligned with corporate communications and training functions to manage session scheduling, access controls and content archiving under the Audio Video and Web Conferencing category.
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Collaboration | Collaboration |
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2020 | 2020 |
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Grote Industries CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Customer Support | CRM |
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2020 | 2020 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Sales Engagement | CRM |
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2020 | 2020 |
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Grote Industries TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Governance, Risk and Compliance | TRM |
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2019 | 2019 |
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Grote Industries IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Grote Industries CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Web Application Firewalls (WAF), DDoS Protection | CyberSecurity |
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2021 | 2021 |
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IT Decision Makers and Key Stakeholders at Grote Industries
Apps Being Evaluated by Grote Industries Executives
| Date | Company | Status | Vendor | Product | Category | Market |
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| No data found | ||||||