Thane, 400602,
India
Guptas E N T Hospital Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Guptas E N T Hospital and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 10 Guptas E N T Hospital employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Guptas E N T Hospital has purchased the following applications: Amazon EC2 for Application Hosting and Computing Services in 2023, Google Workspace (Formerly Google G-Suite) for Collaboration in 2017, Famepilot Platform for Customer Engagement, Customer Experience, Sales Engagement in 2023 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Guptas E N T Hospital is running and its propensity to invest more and deepen its relationship with Amazon Web Services (AWS) , Scaleway , GoDaddy or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Guptas E N T Hospital revenues, which have grown to $1.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Guptas E N T Hospital intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Amazon Web Services (AWS) | Legacy | Amazon EC2 | Application Hosting and Computing Services | IaaS | n/a | 2023 | 2023 | ||
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Application Hosting and Computing Services | IaaS |
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2017 | 2017 |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2023 | 2023 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2017 | 2017 |
CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
Insight Source |
|---|---|---|---|---|---|---|---|---|---|
| Famepilot | Legacy | Famepilot Platform | Customer Engagement, Customer Experience, Sales Engagement | CRM | n/a | 2023 | 2023 | In 2023, Guptas E N T Hospital implemented the Famepilot Platform to centralize patient feedback and review monitoring under the Customer Engagement,Customer Experience,Sales Engagement category. The hospital uses Famepilot Platform for patient feedback capture, real-time review monitoring, and automated complaint and ticket resolution to support patient experience workflows. The implementation includes an inferred ticketing and complaint workflow module and sentiment monitoring capabilities consistent with the Famepilot offering, configured to convert reviews and feedback into tracked tickets and to flag negative sentiment for escalation. Configuration work emphasized automated routing and status tracking to ensure complaints enter a structured resolution pipeline, and the Famepilot Platform dashboards and alerts provide operational visibility for clinical and administrative staff. Operational coverage is centered on hospital patient touchpoints in India, with the platform used by front-desk personnel, patient experience coordinators, and clinical administration to manage incoming reviews and complaints. Integrations are not specified in source material, therefore the narrative focuses on in-platform orchestration of review ingest, sentiment analysis, and ticket lifecycle management. Vendor customer material states the hospital reduced patient grievances by about 35 percent after implementing the solution, the Famepilot Platform, with sentiment monitoring and automated complaint workflows cited as the primary mechanisms for improved complaint capture and remediation. | |
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Tag Management | CRM |
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2018 | 2018 |
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