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H2O.ai Technographics
H2O.ai Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by H2O.ai and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 370 H2O.ai employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that H2O.ai has purchased the following applications: Oracle NetSuite ERP for ERP Financial in 2017, Drift AI Chatbot for Chatbots and Conversational AI in 2019, Google Workspace (Formerly Google G-Suite) for Collaboration in 2014 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems H2O.ai is running and its propensity to invest more and deepen its relationship with Oracle , Drift , LiveChat, Inc. or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing H2O.ai revenues, which have grown to $40.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for H2O.ai intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
H2O.ai Tech Stack and Enterprise Applications
H2O.ai ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Oracle | Legacy | Oracle NetSuite ERP | ERP Financial | ERP | n/a | 2017 | 2018 |
In 2017 H2O.ai implemented Oracle NetSuite ERP as its core ERP Financial solution to centralize finance and accounting workflows. The deployment focused on a cloud SaaS instance of Oracle NetSuite ERP to provide consolidated financial ledgers and standardize transactional processing across the company.
Oracle NetSuite ERP was configured to support standard ERP Financial capabilities including general ledger accounting, accounts payable, billing and invoicing, and financial reporting. Configuration work emphasized chart of accounts design and role-based access controls to align accounting workflows with startup growth patterns and cross-functional handoffs.
The NetSuite implementation was integrated operationally with Salesforce as a primary source of revenue and customer data, and the job posting highlights ongoing administration responsibilities spanning both systems. Operational coverage included finance, accounting, revenue operations, and sales operations, with Oracle NetSuite ERP serving as the financial system of record and Salesforce providing CRM-driven billing triggers and order data.
Governance and operational ownership were placed under a dedicated Enterprise Applications Administrator role, tasked with technical support, configuration management, user provisioning, and cross-team coordination for NetSuite and Salesforce. This central administration model positioned H2O.ai to maintain system controls, manage incidents and change requests, and iterate financial workflows as the company scaled.
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H2O.ai AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2019 | 2019 |
In 2019, H2O.ai deployed Drift AI Chatbot on its public website. The deployment places the Drift AI Chatbot as a customer-facing conversational layer to manage inbound inquiries, qualify prospects, and surface intent signals. As an implementation of Chatbots and Conversational AI, the configuration emphasizes website engagement across marketing and sales touchpoints.
Configuration and runtime behavior rely on conversational flows, automated qualification scripts, contextual messaging, and routing logic to escalate qualified visitors to human agents or follow-up workflows. Operational ownership is aligned with demand generation and web operations teams, supporting lead capture, conversational automation, and visitor segmentation typical for chatbots. The Drift AI Chatbot provides real-time conversational interaction and lead orchestration capabilities that support H2O.ai's external engagement and sales funnel activities.
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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Chatbots and Conversational AI | AI-Powered Application |
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2020 | 2020 |
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H2O.ai Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Legacy | Google Workspace (Formerly Google G-Suite) | Collaboration | Collaboration | n/a | 2014 | 2014 |
In 2014, H2O.ai adopted Google Workspace (Formerly Google G-Suite) from Google as its primary Collaboration platform. The Google Workspace deployment provides cloud-native SaaS for company email, calendaring, file storage and real-time document collaboration across H2O.ai.
Configuration centers on Gmail, Google Calendar, Google Drive, Google Docs, Sheets, Slides and Google Meet, with the Google Workspace Admin console used for domain management, role-based administrative controls and user provisioning. The implementation supports corporate productivity workflows for H2O.ai's approximately 370 employees in the United States, and enforces sharing and access controls aligned with Collaboration operational needs.
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H2O.ai Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Digital Signing | Content Management |
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2022 | 2022 |
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H2O.ai CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Account Based Marketing | CRM |
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2019 | 2019 |
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Account Based Marketing, Sales Engagement | CRM |
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2020 | 2020 |
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Customer Experience | CRM |
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2021 | 2021 |
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Customer Support | CRM |
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2016 | 2016 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Data Management Platform | CRM |
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2020 | 2020 |
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Digital Advertising Platform | CRM |
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2019 | 2019 |
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Marketing Analytics | CRM |
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2014 | 2014 |
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Marketing Analytics | CRM |
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2019 | 2019 |
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Marketing Automation | CRM |
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2015 | 2015 |
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Marketing Automation | CRM |
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2017 | 2017 |
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H2O.ai ITSM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Performance Management | ITSM |
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2018 | 2018 |
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H2O.ai TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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AML, Fraud and Compliance | TRM |
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2019 | 2019 |
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H2O.ai IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2016 | 2016 |
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Application Hosting and Computing Services | IaaS |
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2025 | 2025 |
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Cloud Storage | IaaS |
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2014 | 2014 |
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Content Delivery Network | IaaS |
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2017 | 2017 |
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Content Delivery Network | IaaS |
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2021 | 2021 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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H2O.ai CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Identity and Access Management (IAM) | CyberSecurity |
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2025 | 2025 |
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IT Decision Makers and Key Stakeholders at H2O.ai
Apps Being Evaluated by H2O.ai Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2024-07-09 | H2O.ai | Evaluated | DataRobot | DataRobot Cloud | ML and Data Science Platforms | AI Development |