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Hakkasan Group
Location
6385 S Rainbow Blvd Suite 800,
Las Vegas, 89118, NV,
United States
Website
https://www.hakkasangroup.com/
Phone
1 702-212-8804
Artw industry
Leisure and Hospitality
Employee
Revenue

Hakkasan Group Technographics

Hakkasan Group Technographics, Software Purchases, AI and Digital Transformation Initiatives

Discover the latest software purchases and digital transformation initiatives being undertaken by Hakkasan Group and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 7000 Hakkasan Group employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.

During our research, we have identified that Hakkasan Group has purchased the following applications: SAP Business One for ERP Financial in 2012, Workday Recruiting for Recruiting, Applicant Tracking System in 2014, Zendesk Chat for Chatbots and Conversational AI in 2020 and the related IT decision-makers and key stakeholders.

Our database provides customer insight and contextual information on which enterprise applications and software systems Hakkasan Group is running and its propensity to invest more and deepen its relationship with SAP , Workday , Zendesk or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.

We have been analyzing Hakkasan Group revenues, which have grown to $500.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Hakkasan Group intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.

Hakkasan Group Tech Stack and Enterprise Applications

Hakkasan Group ERP
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
SAP Legacy SAP Business One ERP Financial ERP n/a 2012 2013
In 2012, Hakkasan Group implemented SAP Business One as an ERP Financial application. The deployment placed SAP Business One at the center of accounts payable processing and financial data management while Human Resources functions continued to be managed at the property level across the United States. SAP Business One was configured to handle invoice processing and check generation as core ERP Financial functionality. Operational workflows maintained payroll and timekeeping on ADP Workforce Now and ADP Time and Attendance, with payroll administered weekly and ADP Reporting used for labor analytics, while financial records and accounts payable processing were performed using SAP Business One and Great Plains Accounting Software. Day to day HR responsibilities included processing all new hires and terminations, resolving unemployment claims, and routine auditing, analyzing, organizing and reporting of labor and accounts payable data using Microsoft Office Suite. Governance emphasized property level HR ownership and centralized financial control through SAP Business One as the primary ERP Financial system.
Hakkasan Group HCM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Workday Legacy Workday Recruiting Recruiting, Applicant Tracking System HCM n/a 2014 2014
In 2014 Hakkasan Group deployed Workday Recruiting as its applicant tracking platform, using Workday Recruiting on the company careers site to manage external hiring. This implementation positions Workday Recruiting in the Recruiting,Applicant Tracking System category for Hakkasan Group, a United States based hospitality operator with approximately 7,000 employees. The configuration centers on career site integration and core ATS workflows, including job requisition creation and approval, posting to the external careers page, candidate profile capture, and candidate tracking through interview and offer stages. Workday Recruiting was implemented to support requisition management, candidate lifecycle workflows, interview scheduling orchestration, and offer management processes consistent with Recruiting,Applicant Tracking System capabilities. Operational coverage focuses on Talent Acquisition and HR teams responsible for external hiring via the public careers portal at Hakkasan Group, with the Workday-hosted careers site serving as the primary candidate intake channel. Governance emphasis aligns to standardized requisition workflows and approval routing across hospitality operations, with the Workday Recruiting application providing the centralized applicant tracking and career site integration for external candidates.
Hakkasan Group AI-Powered Application
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Zendesk Legacy Zendesk Chat Chatbots and Conversational AI AI-Powered Application n/a 2020 2020
In 2020, Hakkasan Group implemented Zendesk Chat on their website to provide real-time guest messaging and web-based support. Hakkasan Group implemented Zendesk Chat, a Chatbots and Conversational AI application, to support customer service and guest experience functions across public web channels. The deployment used the Zendesk Chat web widget to orchestrate automated responses, routing to live agents, and session-level analytics. Configuration leveraged typical Chatbots and Conversational AI capabilities, including proactive triggers, canned responses, conversation routing, and analytics instrumentation for message volume and agent handling workflows. Operational ownership was aligned to guest experience and customer service teams, who standardized escalation workflows and knowledge base usage for agents. The implementation is visible on the corporate website and serves as the primary web messaging channel for reservations and guest inquiries.
Hakkasan Group Collaboration
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Audio Video and Web Conferencing Collaboration 2020 2020
Hakkasan Group Content Management
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Digital Asset Management Content Management 2023 2023
Hakkasan Group CRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Customer Experience CRM 2019 2019
Customer Support CRM 2020 2020
Digital Advertising Platform CRM 2016 2016
Marketing Automation CRM 2017 2017
Marketing Automation CRM 2017 2017
Hakkasan Group ITSM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Performance Management ITSM 2015 2015
Hakkasan Group TRM
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Governance, Risk and Compliance TRM 2019 2019
Hakkasan Group PaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Transactional Email PaaS 2018 2018
Hakkasan Group IaaS
Vendor
Previous System
Application
Category
Market
VAR/SI
When
Live
Insight
Application Hosting and Computing Services IaaS 2021 2021
Application Hosting and Computing Services IaaS 2021 2021
Content Delivery Network IaaS 2014 2014
Content Delivery Network IaaS 2016 2016

IT Decision Makers and Key Stakeholders at Hakkasan Group

First Name Last Name Title Function Department Email Phone
Accounting Manager Manager Finance
Director of Accounting & Finance Director Finance
Capital Assets Accountant Manager Investment
Show All Contacts

Apps Being Evaluated by Hakkasan Group Executives

APPS RUN THE WORLD tracks software evaluation trends across 2 million companies worldwide, including buyer insights from Hakkasan Group IT executives and key decision makers. As part of ARTW Buyer Intent and technographics insights, these findings provide useful visibility into the Hakkasan Group digital transformation priorities and AI adoption trends.
Date Company Status Vendor Product Category Market
No data found
FAQ - APPS RUN THE WORLD Hakkasan Group Technographics
Hakkasan Group is a Leisure and Hospitality organization based in United States, with around 7000 employees and annual revenues of $500.0 million.
Hakkasan Group operates a diverse technology stack with applications such as SAP Business One, Workday Recruiting and Zendesk Chat, covering areas like ERP Financial, Recruiting, Applicant Tracking System and Chatbots and Conversational AI.
Hakkasan Group has invested in cloud applications and AI-driven platforms to optimize efficiency and growth, collaborating with vendors such as SAP, Workday and Zendesk.
Hakkasan Group recently adopted applications including WoodWing Swivle in 2023, Amazon EC2 in 2021 and Microsoft Azure Cloud Services in 2021, highlighting its ongoing modernization strategy.
APPS RUN THE WORLD maintains an up-to-date database of Hakkasan Group’s key decision makers and IT executives, available to Premium subscribers.
Our research team continuously updates Hakkasan Group’s profile with verified software purchases, vendor relationships, and digital initiatives identified from public and proprietary sources.
Subscribe to APPS RUN THE WORLD to access the complete Hakkasan Group technographics profile, including detailed breakdowns by category, vendor, and IT decision makers.