Daytona Beach, 32114, FL,
United States
Halifax Medical Center Technographics
Discover the latest software purchases and digital transformation initiatives being undertaken by Halifax Medical Center and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 5000 Halifax Medical Center employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Halifax Medical Center has purchased the following applications: iCIMS Recruit Applicant Tracking System for Applicant Tracking System in 2021, Cognizant Trizetto QicLink for Core Admin Processing System in 2010, Change Healthcare Patient Engagement for Customer Engagement in 2019 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Halifax Medical Center is running and its propensity to invest more and deepen its relationship with iCIMS , Cognizant , Change Healthcare or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Halifax Medical Center revenues, which have grown to $2.30 billion in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Halifax Medical Center intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
HCM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| iCIMS | Legacy | iCIMS Recruit Applicant Tracking System | Applicant Tracking System | HCM | n/a | 2021 | 2021 |
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ERP Services and Operations
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cognizant | Legacy | Cognizant Trizetto QicLink | Core Admin Processing System | ERP Services and Operations | n/a | 2010 | 2010 |
In 2010, Halifax Medical Center deployed Cognizant Trizetto QicLink as its Core Admin Processing System. The implementation centralized claims adjudication and benefits administration for Halifax Medical Center's self funded, self administered health benefit plan and supported daily claims operations managed by the Claims and Technology team.
Configuration work focused on programming benefit tables and adjudication rules within Cognizant Trizetto QicLink, with benefits being encoded into the system by the Claims and Technology Supervisor role. Functional modules implemented included claims intake, adjudication engine configuration, payment processing workflows and third party liability and subrogation processing. The deployment emphasized claim rule sets, eligibility validation and benefit coordination typical of Core Admin Processing System platforms.
Operational ownership rested with the Claims and Technology department which performed benefit programming and managed subrogation activities, reflecting a tightly coupled model of IT and claims operations. User roles included claims administrators and subrogation specialists who handled day to day claim adjudication and third party liability workflows. The narrative indicates the system was used for ongoing operational claims management rather than a time limited project.
Governance was implemented through role based configuration ownership, with the Claims and Technology Supervisor actively managing system settings and daily operations. Documentation and process controls centered on benefit programming and subrogation procedures to maintain operational consistency within the Core Admin Processing System.
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CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Change Healthcare | Legacy | Change Healthcare Patient Engagement | Customer Engagement | CRM | n/a | 2019 | 2019 |
In 2019, Halifax Medical Center implemented Change Healthcare Patient Engagement as a Customer Engagement application to support its U.S. revenue-cycle and patient financial services operations. The deployment focused on patient liability management and patient engagement capabilities to improve coverage discovery, Medicaid enrollment and patient communications.
Change Healthcare Patient Engagement was configured to provide patient liability management modules alongside enrollment and communications workflows, using coverage discovery engines and Medicaid enrollment processing to surface payer responsibility and enrollment opportunities. Functional capabilities implemented included automated patient liability identification, enrollment facilitation, proactive patient outreach workflows, and digital communication channels to engage self-pay patients and streamline collections-related interactions.
Operational ownership was assigned to revenue-cycle and patient financial services teams, with the deployment aligned to finance-led collections, front-office intake, and eligibility verification processes. Governance changes included redesigned workflows for coverage verification, enrollment handoffs, centralized tracking of patient liability cases, and revised patient outreach sequencing to support consistent communications and escalation paths.
The initial phase realized more than $69 million in self-pay revenue through the implemented patient liability and engagement capabilities, a result reported in Change Healthcares 2019 announcement of the offering.
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Digital Advertising Platform | CRM |
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2016 | 2016 |
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Digital Advertising Platform | CRM |
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2020 | 2020 |
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Marketing Automation | CRM |
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2007 | 2007 |
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Marketing Automation | CRM |
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2010 | 2010 |
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Tag Management | CRM |
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2015 | 2015 |
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IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Application Hosting and Computing Services | IaaS |
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2020 | 2020 |
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Application Hosting and Computing Services | IaaS |
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2021 | 2021 |
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Application Hosting and Computing Services | IaaS |
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2022 | 2022 |
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Backup as a Service (BaaS) | IaaS |
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2009 | 2009 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Content Delivery Network | IaaS |
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2022 | 2022 |
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Professional Services
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
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Retirement Recordkeeping | Professional Services |
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2022 | 2022 |
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