List of Change Healthcare Patient Engagement Customers
Change Healthcare
100 Airpark Center Dr E,
Nashville, 37217, TN,
United States
Nashville, 37217, TN,
United States
1 866-817-3813
Professional Services
14000
$3.3B
Since 2010, our global team of researchers has been studying Change Healthcare Patient Engagement customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Change Healthcare Patient Engagement for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Change Healthcare Patient Engagement for Customer Engagement include: Halifax Medical Center, a United States based Healthcare organisation with 5000 employees and revenues of $2.30 billion, Woman's Hospital, a United States based Healthcare organisation with 2333 employees and revenues of $372.0 million, Labpharm Hospital Management Services United States, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Change Healthcare Patient Engagement, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Change Healthcare Patient Engagement customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
Apply Filters For Customers
| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
|---|---|---|---|---|---|---|---|---|---|---|---|
 |
Halifax Medical Center | Healthcare | 5000 | $2.3B | United States | Change Healthcare | Change Healthcare Patient Engagement | Customer Engagement | 2019 | n/a |
In 2019, Halifax Medical Center implemented Change Healthcare Patient Engagement as a Customer Engagement application to support its U.S. revenue-cycle and patient financial services operations. The deployment focused on patient liability management and patient engagement capabilities to improve coverage discovery, Medicaid enrollment and patient communications.
Change Healthcare Patient Engagement was configured to provide patient liability management modules alongside enrollment and communications workflows, using coverage discovery engines and Medicaid enrollment processing to surface payer responsibility and enrollment opportunities. Functional capabilities implemented included automated patient liability identification, enrollment facilitation, proactive patient outreach workflows, and digital communication channels to engage self-pay patients and streamline collections-related interactions.
Operational ownership was assigned to revenue-cycle and patient financial services teams, with the deployment aligned to finance-led collections, front-office intake, and eligibility verification processes. Governance changes included redesigned workflows for coverage verification, enrollment handoffs, centralized tracking of patient liability cases, and revised patient outreach sequencing to support consistent communications and escalation paths.
The initial phase realized more than $69 million in self-pay revenue through the implemented patient liability and engagement capabilities, a result reported in Change Healthcares 2019 announcement of the offering.
|
 |
Labpharm Hospital Management Services United States | Healthcare | 10 | $1M | United States | Change Healthcare | Change Healthcare Patient Engagement | Customer Engagement | 2017 | n/a |
In 2017 Labpharm Hospital Management Services United States selected Change Healthcare as its revenue cycle partner to support lab billing and to help build a national lab network, a relationship reported by Health Data Management in 2017. This engagement is associated with Change Healthcare Patient Engagement in the Customer Engagement category, while the published reference primarily documents a revenue-cycle and finance engagement rather than an explicit patient engagement module deployment. Change Healthcare Patient Engagement is named here in relation to the vendor customer relationship and is restated to clarify application and category linkage.
It is an explicit assumption that LabPharm’s relationship with Change Healthcare could have included use of Change Healthcare Patient Engagement modules, inferred from typical Customer Engagement capabilities. Typical capabilities in this application class include patient communication workflows, billing and statement delivery, appointment and reminder messaging, and patient self-service portals, and these capabilities are described here as plausible functional areas rather than confirmed modules implemented by LabPharm.
Operationally the documented engagement centers on lab billing and national lab network coordination in the United States, so any Customer Engagement usage would be scoped to revenue cycle, patient access, billing and network operation touchpoints. For a small lab operator with ten employees, a proportionate deployment model would likely emphasize cloud delivered application components integrated into lab billing workflows and data exchange across participating sites, however specific integrations or technical architectures are not documented in the source.
Governance and rollout details are not specified in the cited reference, therefore any statements about programme governance or phased rollout are inference only. The narrative above distinguishes documented revenue cycle partnership activity from assumed Customer Engagement module use, and it limits claims about Change Healthcare Patient Engagement to reasonable, category aligned inference rather than confirmed implementation facts.
|
 |
Woman's Hospital | Healthcare | 2333 | $372M | United States | Change Healthcare | Change Healthcare Patient Engagement | Customer Engagement | 2022 | n/a |
In 2022 Woman's Hospital implemented Change Healthcare Patient Engagement as part of a vendor launch that named the Baton Rouge provider as an early collaborator, and the deployment is described within the Customer Engagement category. The vendor announcement links the hospital to the initial launch effort, and module usage is inferred from the Change Healthcare communication rather than from a standalone customer case study.
Change Healthcare Patient Engagement was configured to unify appointment scheduling, patient intake, and financial clearance workflows across clinical and administrative touchpoints, reflecting core Customer Engagement functional capabilities. The implementation narrative cites collaboration with Luma Health as part of the suite, indicating integrated scheduling and patient communication components alongside intake and pre registration and financial clearance orchestration.
As an early collaborator Woman's Hospital participated in initial launch activities and product validation, which suggests involvement from clinical scheduling teams and administrative registration and billing groups during configuration and rollout. The public source frames the hospital role as collaborative feedback and early usage, and the specific module alignment is derived from the vendor announcement rather than a detailed hospital case study.
|
Showing 1 to 3 of 3 entries
Buyer Intent: Companies Evaluating Change Healthcare Patient Engagement
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Change Healthcare Patient Engagement. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Change Healthcare Patient Engagement for Customer Engagement include:
- Ardsley Union Free School District, a United States based Education organization with 50 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
|---|---|---|---|---|---|---|---|---|
| No data found | ||||||||
FAQ - APPS RUN THE WORLD Change Healthcare Patient Engagement Coverage
Change Healthcare Patient Engagement is a Customer Engagement solution from Change Healthcare.
Companies worldwide use Change Healthcare Patient Engagement, from small firms to large enterprises across 21+ industries.
Organizations such as Halifax Medical Center, Woman's Hospital and Labpharm Hospital Management Services United States are recorded users of
Change Healthcare Patient Engagement for Customer Engagement.
Companies using Change Healthcare Patient Engagement are most concentrated in Healthcare, with adoption spanning over 21 industries.
Companies using Change Healthcare Patient Engagement are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Change Healthcare Patient Engagement across Americas, EMEA, and APAC.
Companies using Change Healthcare Patient Engagement range from small businesses with 0-100 employees - 33.33%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.
Customers of Change Healthcare Patient Engagement include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Change Healthcare Patient Engagement customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.